Khách sạn Forest Hills

"food choices and ordering process could be improved"

"Great hotel with a great casino. Food was excellent and we didn’t have to leave the property"

"I have called repeatedly to find out why I was charged $70 and NOT ONE Phone call back from the hotel. It was charged the day before I left the hotel with NO EXPLANATION"

"We enjoyed our stay but I was a little disappointed with the lack of usb charging stations, i didn't bring mine, so they loaned us a device. They were very helpful."

"Good price great staff convenience"

"It was excellent "

"I was enchanted by this property. Having a pool, bar, restaurant was much less important than sitting in the rocking chairs on the porch with a blanket. The property was beautiful. I really enjoyed talking to the manager. He was very helpful and gave me information on the history of the property. The room was comfortable and had everything I needed. I will be staying here again when in Waynesville. An absolutely beautiful property."

"I always stay there will visiting everyone is very nice. The location is convenient to everything and very quiet."

"The room was clean. Staff was very accommodating. Parking is free. Will surely stay again."

"The rooms were super clean. It was A little noisy but everything was great and price was very competitive."

"The lighting in the room was kinda dim. I guess using brighter light bulbs"

"Lisa was great. She was very personable, informative, helpful and obviously working very hard to make up what appeared to be a staff shortage. Disappointed that the pool was not open for understandable reasons. Continental breakfast seem lacking for adults. Receptionists seem to be wearing too many hats and having to leave the desk, which pointed toward staff shortage. Facility was very clean and the housekeeping personnel were very helpful as well as being exceptionally friendly 👌. Room was...

"Property is conveniently located and the rooms have some good river views."

"I booked here for the view of the river from the room, and it was amazing. The room was very spacious. However, the wall paper in the bathroom was peeling away. You could see light all the way around the door. The eaves on the river side was rotten with missing parts that had fallen away. The toilet was so low it seemed like a daycare toilet. There was hair and a bug in the bath tub."

"Was under renervation"

"Yes"

"All was good"

"There wasn't much in the way of amenities (i.e. tissues, toilet paper), but the room was clean, the scenery beautiful, the pool was clean--it was a good value."

"Room was actually better maintained and much quieter than we had in the casino last time and we got free breakfast. I can walk across the street and be gambling quicker than I can walk from the Cherokee Hotel inside the casino . lol"