Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 510/1003 nhận xét" "
10 - Xuất sắc
510
Đánh giá 8 - Tốt. 226/1003 nhận xét" "
8 - Tốt
226
Đánh giá 6 - Được. 104/1003 nhận xét" "
6 - Được
104
Đánh giá 4 - Kém. 82/1003 nhận xét" "
4 - Kém
82
Đánh giá 2 - Tồi. 81/1003 nhận xét" "
2 - Tồi
81
8,2/10
Sạch sẽ
8,4/10
Nhân viên & dịch vụ
7,8/10
Tiện nghi, dịch vụ
7,6/10
Điều kiện & cơ sở vật chất nơi lưu trú
7,8/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Rafael
Đi cùng gia đình
27/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Service was great! Really clean property and you can tell it was recently renovated.
I do miss however, the unlimited drink choices at cocktail hour. I understand the change, but really takes away from what embassy suites was known for.
Besides that everything was perfect great clean and I would definitely return.
Rafael
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Stephanie, Covington
23/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location for beach access very nice pool area suites are roomy and very nice.
Stephanie
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Thank you for your review, Stephanie! We are thrilled to hear that you enjoyed our great location for beach access and our nice pool area. It’s also wonderful to know that you enjoyed our large suites. It was our pleasure to serve you and we hope to welcome you back again soon.
10/10 - Xuất sắc
Stuart David
Đi cùng bạn đồng hành
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great accommodations, recently renovated. Fabulous buffet breakfast included.
Stuart David
Lưu trú 7 đêm vào Tháng 5, 2024
Customer Service trả lời vào 11/05/2024
Thank you for your review, Stuart. We are delighted to know that you enjoyed your stay, and your accommodations. It’s also great to hear that you thoroughly enjoyed our breakfast offerings. It was our pleasure to serve you and we hope to welcome you back again soon.
10/10 - Xuất sắc
Nathan Arthur
Đi cùng gia đình
11/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice pool, nice beach. Not a super hip location, a bit far from the action, but that's fine for a family vacation.
Nathan Arthur
Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 11/05/2024
Thank you for choosing us, Nathan! We’re thrilled to see your perfect rating, and to hear that you enjoyed the pool and beach. We understand that our location is more family friendly, and we apologize for any inconvenience this caused. We hope to have another opportunity to welcome you back in the future and provide you with another wonderful experience.
10/10 - Xuất sắc
Dennis
Đi cùng gia đình
08/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
all employees were very attentive.
Dennis
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 10/05/2024
Thank you for your review, Dennis! We are delighted to see your perfect rating and it’s also great to know that all of our staff members were very attentive. It was our pleasure to serve you and we hope to welcome you back again soon for another wonderful experience.
10/10 - Xuất sắc
Bryan
Đi cùng gia đình
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stayed there several times. Always pleasure
Bryan
Lưu trú 5 đêm vào Tháng 4, 2024
Customer Service trả lời vào 10/05/2024
Thank you for your review, Bryan! We are delighted to hear that you have chosen us several times. We appreciate your loyalty and can assure you that it is our pleasure to serve you. We hope to welcome you back again soon.
10/10 - Xuất sắc
Ines
05/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ines
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 10/05/2024
Thank you for choosing us, Ines! We are thrilled to know that you enjoyed your time with us. It was our pleasure to serve you and we hope to welcome you back again soon.
10/10 - Xuất sắc
Teresa
Đi cùng gia đình
04/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The most comfortable bed! Great view of the beach. Very friendly staff. I can’t wait to come back!
Teresa
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 04/05/2024
Thank you for choosing us, Teresa. We’re glad to know that you enjoyed your stay. It’s great that you appreciated our comfortable beds, and the view of the beach. We are equally delighted to hear that our staff went above and beyond to provide a high-level of service. We look forward to welcoming you back again soon.
10/10 - Xuất sắc
Lynn Catherine
Đi cùng bạn đồng hành
03/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff were all very friendly and helpful.
Lynn Catherine
Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 04/05/2024
Thank you for your review, Lynn! We are glad to know that you enjoyed your time with us, and that our staff was friendly and helpful. We hope to have another opportunity to welcome you back again soon for an equally satisfying experience.
8/10 - Tốt
Gloria
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
La suite estaba muy cómoda y con todo lo necesario,pero cuando hice la reservación decía con balcón y vista al mar,y era muy pequeño el balcón que ni cabía una silla de ancho ni de largo y no era la vista frente al mar, se ve un poco, pero está bien adentro la habitación,eso no lo especifican claro, era balcón Juliet.
Gloria
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 29/04/2024
Agradecemos sus comentarios sobre su estancia, Gloria. Nos complace saber que encontró la habitación cómoda y equipada con todo lo necesario. Lamentamos que la descripción de la reserva sobre el balcón y la vista al mar no haya cumplido con sus expectativas. Tomaremos en cuenta su retroalimentación para asegurarnos de que nuestros huéspedes reciban la información precisa sobre las características de las habitaciones. Valoramos sus comentarios y esperamos tener la oportunidad de brindarle una experiencia más satisfactoria en el futuro.
10/10 - Xuất sắc
Denise
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My family and I have been to this hotel many times. We love it!
Denise
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Thank you for your review, Denise! We are thrilled to know that you’ve chosen us multiple times. We value your loyalty, and are glad to hear that you loved your stay. We look forward to welcoming you back again in the future.
6/10 - Được
Raffaele
25/04/2024
Thích: Nhân viên & dịch vụ
Raffaele
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Thank you for your rating, Raffaele. We are glad that your overall stay with positive. However, if you have specific feedback about how we can further improve, please reach out to us. It was our pleasure to serve you, and we hope to have another opportunity to welcome you back and provide you with a much better experience.
8/10 - Tốt
Glenn
23/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Glenn
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 24/04/2024
Thank you for your review, Glenn. We are glad to know that your overall stay was positive. However, if you have specific feedback about how we can earn that final star, please reach out to us. We hope to have another opportunity to welcome you back in the future for an even better experience.
10/10 - Xuất sắc
Tara
Đi cùng gia đình
22/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a great property with beach proximity, fair pricing on parking, a nice pool, and a good free breakfast. A great place for families to stay in Deerfield Beach!
Tara
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Thank you for taking the time to share your positive experience, Tara! We're delighted to hear that you enjoyed our beach proximity, fair parking pricing, pool amenities, and complimentary breakfast. We strive to provide a comfortable and enjoyable stay for families, and we're thrilled that we could meet your expectations. Your feedback is greatly appreciated, and we look forward to welcoming you back on your next visit!
10/10 - Xuất sắc
Satish
Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a wonderful stay at the property. Newer lobby: smells great with warm friendly staff at the reception. Their little perks like complimentary drinks were a pleasant surprise. Dining options could’ve been better and more economical for people who have extended stay. Ana Carolina, one of the kitchen staff was very helpful when it was just a little past the reception time in the evening to accommodate a quick drink for my little boys. Housekeeping was very friendly and sweet too. Would recommend a few more umbrellas as they get picked fast and it tends to get really really hot. Overall a great experience. Thanks for a lovely stay.
Satish
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 22/04/2024
We're thrilled to hear that you had a wonderful stay with us, Satish! Providing warm and friendly service is what we strive for, and we're delighted that our staff, including Ana Carolina, made your experience memorable. Your feedback about dining options and umbrellas is valuable to us, and we'll certainly take it into consideration for future improvements. Thank you for choosing to stay with us, and we look forward to welcoming you back for another lovely experience!
10/10 - Xuất sắc
Kristine
Đi theo nhóm
18/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really enjoyed my stay and the bikes. Great area!
Kristine
Lưu trú 3 đêm vào Tháng 1, 2024
Customer z trả lời vào 22/04/2024
Thank you for choosing us, Christine! We’re thrilled to hear that you really enjoyed your stay and that the bikes were appreciated. It’s also great to know that you enjoyed our location. We hope to have another opportunity to welcome you back in the future for another wonderful experience.
8/10 - Tốt
David
Khách đi công tác
17/04/2024
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
Great place to stay. Prosperity is dated.
David
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 18/04/2024
Thank you for your review, David! Its wonderful to hear that you enjoyed your stay. We take your feedback seriously and will use it to improve. We hope to have another opportunity to welcome you back in the future for an even better experience.
10/10 - Xuất sắc
tomas
17/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice
tomas
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 18/04/2024
Thank you for choosing us, Tomas! Its great to see your perfect rating, and to know that you enjoyed your experience with us. We hope to have another opportunity to welcome you back again soon for another wonderful stay.
10/10 - Xuất sắc
Louis, brooklyn
Đi cùng gia đình và trẻ nhỏ
17/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the short access to the beach and the pool were convenient. service in general was great as well as the great hot buffet breakfast and the afternoon free snacks and drinks.
Louis
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 18/04/2024
Thank you for your review, Louis. We're delighted to hear that you enjoyed the convenient beach and pool access, as well as our excellent service and amenities, including the hot buffet breakfast and complimentary afternoon snacks and drinks. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.
8/10 - Tốt
Srinivasan
Đi cùng gia đình
15/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location.
Srinivasan
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/04/2024
Thank you for your review, Srinivasan. We are glad to know that your overall stay was positive. If you have specific feedback you can share about how we can earn that final star, please reach out to us. We hope to have another opportunity to welcome you back and provide you with an even better experience.
10/10 - Xuất sắc
Hussein
Đi cùng gia đình
14/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice
Hussein
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Thank you for choosing us, Hussein. We are delighted to see your 5 star rating and to know that you enjoyed a very nice stay. It was our pleasure to serve you and we hope to welcome you back again soon.
10/10 - Xuất sắc
Mathew, Devon
Đi theo nhóm
13/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've stayed there many times, the property is fabulous and the staff are incredible!
Mathew
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Thank you for your positive review, Matthew! We value your loyalty and are thrilled to hear that you enjoy our property and great staff. It is always our pleasure to welcome you and we look forward to serving you again soon.
4/10 - Kém
Tiffany, Watchung
10/04/2024
Không thích: Sạch sẽ
Tiffany
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 13/04/2024
Thank you for taking the time to leave a rating, Tiffany. We are disappointed to see that your time with us did not meet our high standards. If you have specific feedback about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.
10/10 - Xuất sắc
Kelly
09/04/2024
Thích: Sạch sẽ
Kelly
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 13/04/2024
Thank you for your high rating, Kelly! We are thrilled to know you enjoyed your stay. We hope to welcome you back again soon for another wonderful experience.
2/10 - Tồi
Javier
06/04/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had roaches ans bugs in my room
Javier
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 08/04/2024
Thank you for your feedback, Javier. We are sorry to hear about what you experienced during your stay. We assure you that this is an isolated incident, and we will work with our team to ensure that it does not occur again. We hope to have an opportunity to welcome you back and provide you with the excellent experience that you deserve.
10/10 - Xuất sắc
Beltchin
05/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beltchin
Lưu trú 7 đêm vào Tháng 3, 2024
Customer Service trả lời vào 07/04/2024
Thank you for the 5-star rating, Beltchin! We're delighted to hear that you had a great experience during your stay with us. We appreciate your support and hope to welcome you back for another fantastic stay in the future!
8/10 - Tốt
Nancy
Đi cùng gia đình
04/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Front desk staff and valet staff were excellent. All housekeeping staff were also great. The omelet man at the breakfast bar was exceptional. The only staff that were not good were the male bar tenders. The gal was fine but the guys were crabby, rude and made the whole happy hour an unpleasant experience. The information was not there regarding what drinks were for the tickets and we felt embarrassed asking because they were so short tempered about it. I never wanted to go to the bar again after that but my group wanted to keep going and it was awful each time. I refused to go after it was clear that they were terrible employees. It felt like a bait and switch, you gave us complimentary drink tickets but they only paid attention for tips and upcharged expensive drinks. One star only for the bar.
Nancy
Lưu trú 5 đêm vào Tháng 3, 2024
Customer Service trả lời vào 05/04/2024
Thank you for your review, Nancy. We appreciate your positive remarks on our service staff. However, it’s disheartening to hear about your experience with our male bartenders. We take your feedback seriously, and will use it to improve. We hope to have another opportunity to welcome you back in the future and provide you with the excellent service that we are known for and that you deserve.
10/10 - Xuất sắc
Dedin
Đi cùng gia đình
03/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a great time. Excellent service.
Food was great.
Dedin
Lưu trú 4 đêm vào Tháng 3, 2024
Customer Service trả lời vào 05/04/2024
Thank you for your positive review, Dedin! We are thrilled to know that you had a great time during your stay, and that the excellent service and food was appreciated. It was our pleasure to welcome you, and we hope to serve you again soon.
4/10 - Kém
Jeanette
Đi theo nhóm, Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
02/04/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The people were so rude (workers of the hotel and restaurants around the hotel). The pool was cloudy and not clear (eww). The men at the veach doing the umbrellas and chairs did not was to work and acted as if we were an inconvenience to them. I would no go back to this hotel, let alone the fort Lauderdale area in general. Better off going to miami or tampa.
Jeanette
Customer Service trả lời vào 03/04/2024
Thank you for sharing your feedback about your recent stay with us, Jeanette. We're truly sorry to hear about the challenges you encountered during your visit. Providing exceptional service and maintaining high standards of cleanliness are our top priorities, and we apologize if we fell short of your expectations in these areas. We will address these issues with our team to ensure they are addressed promptly. We hope you will consider giving us another chance to exceed your expectations on a future visit.
8/10 - Tốt
Sarah, PERRY
Đi cùng gia đình
30/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Everything was great and i have no complaints other than the towels smelled funny and not clean. The bedding and Everything else was wonderful but the towels stunk
Sarah
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 31/03/2024
Thank you for your feedback, and we're glad to hear that overall, you had a pleasant experience. We apologize for the issue with the towels not meeting our cleanliness standards. Please rest assured that we will address this matter with our housekeeping team to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for an even better stay in the future.
2/10 - Tồi
Robert
30/03/2024
Không thích: Sạch sẽ, tiện nghi, dịch vụ
My spouse got stuck on the elevator at this property for 12 minutes. The breakfast buffet has gone down in quality from our previous stays. They were running out of bacon with 30 minutes to go and failure to replenish items before the end time.
Robert
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 31/03/2024
We apologize for the inconvenience your spouse experienced with the elevator and the decline in quality of our breakfast buffet. Your feedback is essential to us, and we will address these issues with our team to ensure they are promptly resolved. We appreciate your understanding and hope to have the opportunity to regain your trust during your future stays with us.
10/10 - Xuất sắc
Herb
Đi cùng gia đình
27/03/2024
Thích: Sạch sẽ
Spacious suites priced similar to other hotels in the area, beach front access, well rounded breakfast options were included in price, attentive management at check in helped me overlook this somewhat dated facility.
After check-in and during stay the Concierge and Hotel lobby staff service was below average. HOUSE KEEPING and General Maid services throughout facility were excellent. I'd likely return to this hotel for future travel in the area.
Herb
Lưu trú 7 đêm vào Tháng 3, 2024
Customer Service trả lời vào 28/03/2024
Thank you so much for your positive review, Herb! We are delighted to hear that you enjoyed our spacious suites, complimentary, breakfast, and that all of our staff provided you with the highest level of service. It was our pleasure to welcome you, and we hope to welcome you back again soon.
10/10 - Xuất sắc
mark
Đi cùng gia đình
25/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is perfect
mark
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 28/03/2024
Thank you for your review, Mark! We could not be more thrilled to hear that you enjoyed a perfect stay. It was our pleasure to welcome you and we hope to do so again soon.
8/10 - Tốt
guy
25/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast was awful, rest of the food was good
guy
Lưu trú 7 đêm vào Tháng 3, 2024
Customer Service trả lời vào 25/03/2024
Thank you for your review, Guy. We are sorry to hear that you did not enjoy your breakfast offerings. We will use your feedback to improve. We are glad to hear that you enjoyed the rest of the food. We hope to have another opportunity to welcome you back in the future, and provide you with a better experience.
10/10 - Xuất sắc
Aimee
24/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Aimee
Lưu trú 8 đêm vào Tháng 3, 2024
Customer Service trả lời vào 25/03/2024
Thank you for your high rating, Aimee! We are thrilled to know that you enjoyed your stay. It was our pleasure to serve you and we hope to welcome you back again soon.
2/10 - Tồi
Katherine
Đi cùng gia đình
24/03/2024
Không thích: Tiện nghi, dịch vụ
Water bugs in room, toilet broken, very loud due to a wedding, no water in room, staff overwhelmed and elevators broken.
Katherine
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 25/03/2024
Thank you for your review, Katherine. We are disappointed to learn that your time with us did not meet our high standards. We apologize for the issues you experienced during your stay. We assure you that we are working diligently to resolve these matters. We hope to have another opportunity to welcome you back, and provide you with the experience that you deserve.
10/10 - Xuất sắc
Susan
Đi cùng bạn đồng hành
23/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The only negative I have for this property is the lack of light and luster to the hallways to your room. It was dark and gloomy!
Susan
Lưu trú 5 đêm vào Tháng 3, 2024
Customer Service trả lời vào 23/03/2024
Thank you for your review, Susan! We are delighted to know that you enjoyed your stay, and we appreciate your feedback about the hallway lights. We hope to have another opportunity to welcome you back in the future for another wonderful experience.
8/10 - Tốt
Brooklyn
23/03/2024
Brooklyn
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 13/04/2024
Thank you for choosing us, Brooklyn. We’re glad to know that your overall stay was good. Please let us know if there’s any way that we can earn that final star. We hope to have another opportunity to welcome you back in the future for an improved experience.
8/10 - Tốt
Kimberly
22/03/2024
Kimberly
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 13/04/2024
Thank you for choosing us, Kimberly. We’re glad to see that your overall stay was positive. If you have any information about how we can further improve, please let us know. We hope to have another opportunity to welcome you back in the future for an even better experience.
10/10 - Xuất sắc
Anandaraman
21/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Anandaraman
Lưu trú 4 đêm vào Tháng 3, 2024
Customer Service trả lời vào 23/03/2024
Thank you for choosing us, Anandaraman. We are delighted to know that you enjoyed your stay. It was our pleasure to welcome you, and we hope to have another opportunity to serve you again soon.
2/10 - Tồi
Peter
Đi theo nhóm
14/03/2024
Không thích: Nhân viên & dịch vụ
Mostly the staff
Peter
Lưu trú 4 đêm vào Tháng 3, 2024
Customer Service trả lời vào 15/03/2024
Thank you for taking the time to leave a review, Peter. We are sorry to know that your time with us did not meet our high standards. We apologize for any inconvenience that you experienced during your stay, and we hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.
10/10 - Xuất sắc
Frank Joseph Genet
11/03/2024
Frank Joseph Genet
Lưu trú 3 đêm vào Tháng 12, 2023
Customer Service trả lời vào 31/03/2024
Thank you for the five out of five rating, Frank, Joseph Genet! It was our pleasure to serve you, and we hope to welcome you back again soon.
8/10 - Tốt
Daniel
07/03/2024
Daniel
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 09/03/2024
Thank you for your rating, Daniel. We are glad that your overall stay was positive. However, if you have specific feedback, you can share about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future for an even better experience.
8/10 - Tốt
Eric
05/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very accommodating. Very pleased with the area, location, and overall hotel experience. A good size room with plenty of space.
Eric
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 07/03/2024
Thank you for your review, Eric. We are glad to hear that you enjoyed our accommodations and were pleased with our location, the size of your room, and your overall experience. If you have specific feedback about how we can earn that final star, please reach out to us. It was our pleasure to serve you, and we hope to welcome you back again soon for an even better experience.
10/10 - Xuất sắc
Anthony
04/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked that the property was well-maintained and close to the beach (right across the street). Staff and parking were great -- good food options and seems like a great place to bring kids.
Anthony
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 05/03/2024
Thank you for sharing your experience with us, Anthony! We're thrilled to hear that you liked our well-maintained property and its proximity to the beach. It's great to know that you found our staff and parking service great and enjoyed the food options. We're delighted that you think our hotel is a great place to bring kids. We look forward to welcoming you back for another enjoyable stay in the future.
10/10 - Xuất sắc
Kathleen
Đi cùng gia đình
03/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great girls visit. The property is being improved but it didn’t impact our stay. I can’t wait to see the remodel.
Kathleen
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 04/03/2024
Thank you for choosing us for your girls visit, Kathleen! We are glad to hear that you enjoyed your stay, and that the improvements being made did not impact your time with us. It was our pleasure to welcome you, and we hope to do so again soon.
10/10 - Xuất sắc
Andrew F
02/03/2024
Andrew F
Lưu trú 7 đêm vào Tháng 2, 2024
Customer Service trả lời vào 23/03/2024
Thank you for your five out of five rating, Andrew F! We are thrilled to know that you enjoyed your stay. It was our pleasure to serve you, and we hope to do so again soon.
10/10 - Xuất sắc
Steve
Đi cùng gia đình
28/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall a very nice experience. Great view and location. Unfortunately there was construction going on and it was loud at times. One of the elevators was out as well but overall it was a good stay. We would definitely go back again.
Steve
Lưu trú 7 đêm vào Tháng 2, 2024
Customer Service trả lời vào 29/02/2024
Thank you for your feedback, Steve! We are delighted to hear that you had a nice overall experience. It’s also great that you enjoyed the view and our location. We apologize for any inconvenience caused by the ongoing improvements being made and the elevator issue. We hope to have another opportunity to welcome you back in the future and provide you with an even better experience.
6/10 - Được
Khách đã xác thực
Đi cùng gia đình
27/02/2024
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Construction!
There was significant construction in the hotel which was invasive and loud. It made it very difficult to relax. I had called the hotel several months prior to our stay and asked if the construction was finished, they told me yes. When we arrived I was told that the construction on the rooms was complete. The front desk staff were incredibly rude. We asked for water and they would only give us two at a time. The view from the room was the best part. Otherwise, i'm sure this hotel would be wonderful when done being renovated, however, I would not reccomend until then. And the front desk staff need to be retrained...
Khách đã xác thực
Lưu trú 6 đêm vào Tháng 2, 2024
Customer Service trả lời vào 29/02/2024
Thank you for your feedback. We regret to hear that you were disappointed by your experience. We apologize that we did not do a better job at communicating that there are still ongoing improvements being made, and for any lack of service you experienced from our staff. We hope to have another opportunity to welcome you back in the future and provide you with an improved experience.
6/10 - Được
Brett
27/02/2024
Brett
Lưu trú 7 đêm vào Tháng 2, 2024
Customer Service trả lời vào 23/03/2024
Thank you for your rating, Brett. We are sorry that your time with us did not meet our high standards. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.