"The front desk staff were great. We weren’t happy with our initial room, and they upgraded us at no charge to a room with a better ocean view. That level of customer service really stood out and was appreciated.
Some of the advertising for rooms are bit misleading as they state ocean-view but if you are on the lower levels on one side of the hotel, you really have to turn your head out the window to see the ocean. So these rooms are “partial ocean-view.” Try to stay at level 6-7 or above and you’ll be fine!
I’ll rate the room excellent because of the view.
The pool area was awesome and provided lots of fun for the kids, definitely one of the highlights of our stay.
The main downside is the location. The hotel sits at the end of the strip, so there isn’t much within immediate walking distance in terms of restaurants or things to do. The surrounding area also felt a bit rougher compared to other parts of Fort Lauderdale Beach.
The rooms are also in need of some updating. The walls were quite banged up and paper thin and the bathroom particularly the shower head, tub, and tiles felt very dated and Dirty almost straight out of the 90s - Especially the furniture. Any noise in the hallway can easily be heard from the hallway. When you’re paying premium prices, you expect a more modern and refreshed space.
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