Gần bãi biển, cát trắng, chèo thuyền kayak, thuyền máy

Nhận xét về Marriott Sanibel Harbour Resort & Spa

4 out of 5
Marriott Sanibel Harbour Resort & Spa
17260 Harbour Pointe Dr, Fort Myers, FL

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 572/1008 nhận xét" "
Đánh giá 8 - Tốt. 218/1008 nhận xét" "
Đánh giá 6 - Được. 111/1008 nhận xét" "
Đánh giá 4 - Kém. 49/1008 nhận xét" "
Đánh giá 2 - Tồi. 58/1008 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Charles

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everybody and everything was outstanding
Lưu trú 1 đêm vào Tháng 5, 2024

2/10 - Tồi

Leyfran

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Damian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Alex

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love it!
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 13/05/2024
Dear Alex, Thank you for your fantastic rating. We are pleased you chose Marriott Sanibel Harbour Resort & Spa for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Nehad Sobhy General Manager

10/10 - Xuất sắc

Charles

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very enjoyable
Lưu trú 6 đêm vào Tháng 4, 2024
General Manager trả lời vào 08/05/2024
Dear Charles, Thank you for your fantastic rating. We are pleased you chose Marriott Sanibel Harbour Resort & Spa for your time in the area and are glad we exceeded your expectations. We look forward to having you as our guest again soon. Nehad Sobhy General Manager

8/10 - Tốt

Karl Heinz

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The restaurant food was expensive and really no good!
Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

Gulay

Đi theo nhóm, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ
I didn’t see any staff except the receptionist.Rooms were smelling bad.They charged money from free parking and something I didn’t even understand. Pool of the captiva tower was dirty. I hope this hotel recovers soon. I don’t recommend it and I won’t go there again.
Lưu trú 2 đêm vào Tháng 5, 2024
General Manager trả lời vào 07/05/2024
Dear Gulay, Thank you for taking the time to write a review of our hotel. We apologize for the service shortfalls you encountered and the cleanliness issues you had during your time with us. We will address your remarks with the appropriate individuals to ensure these are not repeated. We also regret your disappointment with some of the extra costs associated with your stay. We understand your frustrations if these costs came as a surprise to you, and we appreciate your patience. We hope we have a future opportunity to restore your confidence in us. Nehad Sobhy General Manager

10/10 - Xuất sắc

Joel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good 👍
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 06/05/2024
Dear Joel, Thank you for choosing Marriott Sanibel Harbour Resort & Spa. We were pleased we exceeded your expectations during your visit. If you find yourself in our area again, we look forward to having another opportunity to provide you with an exceptional stay. Nehad Sobhy General Manager

10/10 - Xuất sắc

ALVARO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location with baby dolphins at the docks
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 05/05/2024
Dear Alvaro, Thank you for your review. Our ideal location in picturesque Fort Myers provides our guests with a memorable vacation just a short distance from the beautiful famed beaches of Sanibel Island, and we are delighted this helped to make your visit perfect. We appreciate you being our guest at Marriott Sanibel Harbour Resort & Spa and look forward to your next stay. Nehad Sobhy General Manager

6/10 - Được

Christy, Grenwood

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Property is nice, but there really is no beach and I really disliked the layout of the resort. Nicest restaurant overlooks tennis courts instead of water and the courts need maintenance. The walk to the steakhouse is 1/2 mile over a bridge that is starting to fall apart and feels unsafe walking over. Elevators are very old. There is a strange odor throughout the hotel, and a few times I smelled gas. Rooms are nice and clean, pool area is nice. Bar is excellent and the staff are all nice and friendly. Just needs maintenance in areas.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 03/05/2024
Dear Christy, Thank you for evaluating your recent stay with us. While we are happy to see you liked some aspects of your visit, we apologize for not meeting your expectations. We are also sorry for the maintenance issues you encountered and for your disappointment with the elevators. We value your comments and will address them appropriately. Additionally, we value your remarks regarding our property. We are grateful for the feedback and will share these notes with the appropriate individuals for the future modernization of our resort. We hope you will consider giving us a second chance the next time you are in the area. Nehad Sobhy General Manager

10/10 - Xuất sắc

Timothy, Wolcott

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent vacation location- highly recommended!
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Dear Timothy, Thank you for the terrific review. Our ideal location in picturesque Fort Myers provides our guests with a memorable vacation just a short distance from the beautiful, famed beaches of Sanibel Island, and we are delighted this helped to make your stay perfect. We appreciate your recommendation and look forward to your next stay at Marriott Sanibel Harbour Resort & Spa. Nehad Sobhy General Manager

10/10 - Xuất sắc

Jennifer

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view was amazing and so was the whole property. I loved my 3 night stay here.
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Timothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 01/05/2024
Dear Timothy, All of us at Marriott Sanibel Harbour Resort & Spa appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Nehad Sobhy General Manager

10/10 - Xuất sắc

Fathu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Michele

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome place amazing employees only wish they kept track of when self park is full to save us that circus , hassle
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 29/04/2024
Dear Michele, Thank you for staying at Marriott Sanibel Harbour Resort & Spa. We are glad you had an overall pleasant time with us and that our associates helped to elevate your visit. We will share your kind comments with everyone. We appreciate all your remarks and look forward to accommodating you again soon. Nehad Sobhy General Manager

6/10 - Được

manar

Thích: Nhân viên & dịch vụ
Bad views
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 24/04/2024
Dear Manar, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we regret you did not enjoy the views. We hope you will consider giving us another opportunity to provide you with the outstanding visit you should always receive when in the area. Nehad Sobhy General Manager

6/10 - Được

Hilda

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Terrible room service
Lưu trú 3 đêm vào Tháng 4, 2024
General Manager trả lời vào 21/04/2024
Dear Hilda, Thank you for taking the time to review your stay with us. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn this was not your experience, and we understand the frustration this caused you. We are grateful for your patience and hope you will allow us a second chance to restore your confidence in us. Nehad Sobhy General Manager

8/10 - Tốt

April Snow

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place for visiting family on Sanibel. Pool is nice. We were in the Captiva tower, which at first felt like we were given the short end of the stick but the tower was more quiet, views were great, and the pool area was much more private than the main pool.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 17/04/2024
Dear Guest, It was a pleasure welcoming you and your family to Marriott Sanibel Harbour Resort & Spa. We are glad you loved the vivid views of the city and that you had a relaxing time at our beautiful pool. Thank you for being our guest, and we look forward to serving you again soon. Nehad Sobhy General Manager

8/10 - Tốt

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice property, very clean and staff pleasant and helpful.
Lưu trú 1 đêm vào Tháng 4, 2024

8/10 - Tốt

Lisa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service. Everyone was so friendly and helpful. Service around the pool was very slow, but it seemed to be because of few staff, not that anybody wasn’t working hard. A magnifying mirror in the bathroom would be very helpful. Otherwise, rooms are wonderful.
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 11/04/2024
Dear Lisa, Thank you for being our guest at Marriott Sanibel Harbour Resort & Spa. We are glad our associates took great care of you and that you enjoyed our clean accommodations. Additionally, we appreciate all your remarks the positive as well as the things that would have enhanced your time with us. It was a pleasure having you, and we look forward to your next trip to the area. Nehad Sobhy General Manager

8/10 - Tốt

Sara

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved everything except the $25 daily resort fee and the $20 per day self parking fee. On top of a very expensive daily rate, this seemed a little nuts to me.
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Meg

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 07/04/2024
Dear Meg, Thank you for visiting the Marriott Sanibel Harbour Resort & Spa. We are glad everything went well during your stay and that you had a pleasant time with us. It was a pleasure having you, and we look forward to your next trip to the area. Nehad Sobhy General Manager

10/10 - Xuất sắc

Andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 05/04/2024
Dear Andrew, Thank you for the perfect rating. We are glad you had a wonderful time at Marriott Sanibel Harbour Resort & Spa. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Nehad Sobhy General Manager

10/10 - Xuất sắc

chad

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean beautiful scenery
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 02/04/2024
Dear Chad, Thank you for choosing Marriott Sanibel Harbour Resort & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for our guests, and we appreciate you mentioning the amazing views of the scenery. It was a pleasure hosting you, and we look forward to making more wonderful memories with you again.Nehad Sobhy General Manager

6/10 - Được

Pamela Jo, Rogers

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Make sure you know what tower you’re staying in. Captiva tower is not nearly as nice and is quite inconvenient. If you want to experience the resort, stay at Sanibel tower.
Lưu trú 5 đêm vào Tháng 3, 2024
General Manager trả lời vào 02/04/2024
Dear Pamela, Thank you for your feedback. We are sorry there were a few issues that kept you from giving us a higher rating. We regret the inconvenience this caused and are grateful for your patience. We hope you will return for the perfect stay you deserve. Nehad Sobhy General Manager

10/10 - Xuất sắc

Claudia

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing hotel to relax and enjoy comfort. Amazing views and very close to the best places of the island.
Lưu trú 2 đêm vào Tháng 3, 2024

6/10 - Được

Nichole

Thích: Sạch sẽ
The buildings are spread out. I was put in the captiva building. I was told it was a 3 minute walk. I tried to drive to the main building and was told to go back to my building and call a shuttle. The pool was never vacuumed the 4 days I was there. I was not impressed.
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 02/04/2024
Dear Nichole, Thank you for taking the time to review your recent stay at our hotel. We apologize for the pool conditions you described and will be working to improve upon this going forward. We are also sorry for the inconvenience you experienced due to the layout of our property. We value your comments and will share them with our team. We hope you will consider giving us a second chance the next time you are in the area. Nehad Sobhy General Manager

8/10 - Tốt

RUBEN

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The view
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 31/03/2024
Dear Ruben, Thank you for choosing Marriott Sanibel Harbour Resort & Spa. We are delighted you could make yourself at home in your spacious room with a private balcony to enjoy the beautiful sunsets! We appreciate your business and hope to welcome you back soon for another enjoyable stay.Nehad SobhyGeneral Manager

8/10 - Tốt

Joseph

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We thought everything was above average to great.
Lưu trú 1 đêm vào Tháng 3, 2024

6/10 - Được

Megan

Lưu trú 5 đêm vào Tháng 3, 2024
General Manager trả lời vào 18/04/2024
Dear Megan, Thank you for your visit. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve. Nehad Sobhy General Manager

6/10 - Được

John Matthew

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ
Pools were nice. On-site restaurant was average. Breakfast buffet food was cold. Floors in restaurant were sticky. Traffic around resort was terrible. You couldn’t leave property without sitting in traffic. A 5-minute ride to a restaurant turned into an hour easily. Housekeeping under-staffed. Our room was only cleaned once during our 5-day stay and we had to request the room clean despite being out of the room for most of the day. We had to call and request clean towels. As the week went on and the resort became busier, pool and beach towels were unavailable to guests.
Lưu trú 4 đêm vào Tháng 3, 2024
General Manager trả lời vào 30/03/2024
Dear Mr. Matthew, Thank you for taking the time to review your stay at the Sheraton Dallas Hotel and for the generous words about the pool. However, we hope you will accept our apologies for the cleanliness issues you had with the restaurants and the disappointment with the housekeeping service during your stay. We will address your comments with our team appropriately to ensure they are not repeated, and we are truly grateful for your patience. We have also noted your remarks about the breakfast food and regret not meeting some of your expectations. We will share them with our culinary team properly. We hope to have another opportunity to serve you with a seamless stay.Nehad SobhyGeneral Manager

10/10 - Xuất sắc

sandra

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved it food delicious installation excellent I go again
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 26/03/2024
Dear Sandra, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you loved our delicious food offerings. We look forward to being your first choice every time you visit the area. Nehad Sobhy General Manager

8/10 - Tốt

Emilea B

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
General Manager trả lời vào 20/03/2024
Dear Emilea, Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to seeing you again soon at Marriott Sanibel Harbour Resort & Spa. Nehad Sobhy General Manager

10/10 - Xuất sắc

Marguerite

Lưu trú 2 đêm vào Tháng 3, 2024

8/10 - Tốt

Joyce

Đi theo nhóm
Great gift shop with lots of fun things!
Lưu trú 4 đêm vào Tháng 2, 2024
General Manager trả lời vào 15/03/2024
Dear Joyce, Thank you for sharing a nice rating of your experience at Marriott Sanibel Harbour Resort & Spa. We are happy to see your stay was pleasant and you had a great time at the gift shop. It was a pleasure welcoming you, and we look forward to having the pleasure of hosting you again soon. Nehad Sobhy General Manager

2/10 - Tồi

James

Lưu trú 3 đêm vào Tháng 3, 2024
General Manager trả lời vào 02/04/2024
Dear James, Thank you for choosing our hotel for your stay. We were disheartened to see your rating and sincerely apologize for not living up to your expectations. We hope you will give us another chance to prove that we are committed to providing an excellent experience. Nehad Sobhy General Manager

10/10 - Xuất sắc

Ted

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was very nice and they were very helpful
Lưu trú 2 đêm vào Tháng 3, 2024

6/10 - Được

Jacqueline

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The property is at the harbor. I was looking for a hotel by the beach. Depending on the traffic, I had to drive 15 - 20 minutes to the beach. There are a few restaurant options at the hotel. Otherwise, you have to drive to get to other places. I chose an ocean-view room... Sunset, sunrise, and the sound of the water through the night was amazing.
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 03/03/2024
Dear Jacqueline, Thank you for sharing the specifics of your stay with us. While we are happy to see you liked some aspects of your visit, we are sorry our location did not meet your expectations. We appreciate your feedback and are grateful for your patience. We hope you will give us a second chance to deliver the type of experience you should always expect from us. Nehad Sobhy General Manager

10/10 - Xuất sắc

Shawn William, Inver grove

Thích: Sạch sẽ, nhân viên & dịch vụ
Really enjoyed our stay….bar area was struggling all week, but did their best. Food in the Court Restaurant was excellent! We’ll be back!
Lưu trú 5 đêm vào Tháng 2, 2024
General Manager trả lời vào 01/03/2024
Dear M. William, Thank you for writing a review about your stay at Marriott Sanibel Harbour Resort & Spa. We are glad we exceeded your expectations and that you loved the delicious food we serve at our on-site restaurant. We appreciate your business and look forward to you being back to see us on your next visit to the area. Nehad Sobhy General Manager

8/10 - Tốt

David

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We did not like the fact that we we put into another building away from the main building and its amenities. We traveled with friends they were in the main building. We needed to take a shuttle to get to the main building. Did not care for the inconvenience.
Lưu trú 4 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Nicholas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the spa, with sauna, steam room and whirlpool. I would have liked to have taken advantage of spa services, tennis and pickle ball but not enough time. Did not like to pay for parking at a large resort like this and parking is not cheap.
Lưu trú 3 đêm vào Tháng 2, 2024

8/10 - Tốt

Cathryn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gorgeous and clean!
Lưu trú 3 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear Cathryn, Thank you for being our guest at Marriott Sanibel Harbour Resort & Spa. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to serving you again soon. Nehad SobhyGeneral Manager

10/10 - Xuất sắc

Rebecca

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-
Lưu trú 5 đêm vào Tháng 2, 2024
General Manager trả lời vào 24/02/2024
Dear Rebecca, We are delighted with your rating. It is wonderful to know you enjoyed your time at Marriott Sanibel Harbour Resort & Spa. Thank you for your visit, and we look forward to serving you again in the future. Nehad Sobhy General Manager

6/10 - Được

Tiffany

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
General Manager trả lời vào 22/02/2024
Dear Tiffany, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret if we missed meeting some of your expectations. We apologize if we disappointed you and hope to have another opportunity to welcome you back soon. Nehad Sobhy General Manager

6/10 - Được

Meghan

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
For the price, the resort needs a major renovation.
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 19/02/2024
Dear Meghan, We appreciate you being our guest and sharing your observations. We are sorry you felt our property needed updating. We value your feedback and will share these notes with the appropriate individuals for any future remodeling plans. Thank you for your patience, and we hope you will consider giving us a second chance the next time you are in the area. Nehad SobhyGeneral Manager

10/10 - Xuất sắc

Chris

Lưu trú 3 đêm vào Tháng 2, 2024
General Manager trả lời vào 22/03/2024
Dear Chris, We are thrilled you had an excellent stay at Marriott Sanibel Harbour Resort & Spa and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us. Nehad Sobhy General Manager

10/10 - Xuất sắc

Peter

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was really nice. We have usually stayed out on Sanibel but as they continue to rebuild we thought we’d try this as an option. The rooms were very clean, the view over the bay was amazing during sunset. We even were lucky enough to see dolphins swimming right I from out window. The staff was very friendly and extremely helpful. The pool was very nice beciase it was heated really well. The days were warm but the evenings cooled off making the heated pool even better. The breakfast buffet was very good. An adequate amount of options and there was a chef that would cook you and omelette if you wanted. The only small issue we had was getting a couple extra blankets. It took them 2 days, a couple phone calls to the desk and then a final stop at the desk. But once we had them we were good to go. Still a 5/5 from us!
Lưu trú 1 đêm vào Tháng 2, 2024

6/10 - Được

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful and Pricey
There were very few people at the resort but service was slow because they had very few wait staff and everything was very expensive. Plus we were charged daily for parking and it is not in a busy area
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful Place to Stay
It was a wonderful stay. They upgraded our room to water front. Saw dolphins, had a great dinner and a wonderful sunset.
Lưu trú 1 đêm vào Tháng 2, 2024

6/10 - Được

Dayna

Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 22/03/2024
Dear Dayna, Thank you for your visit and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove we are committed to providing an exceptional stay to each of our guests. Nehad Sobhy General Manager