4/10 - Kém
Steven, boca raton
Đi cùng gia đình
07/06/2025
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The room was very beautiful and updated. Only a block away from a beautiful beach. However, be worn that the check-in process is completely remote and you will receive an email with a whole bunch of charges that don’t reflect on the Expedia website. For example, they charge a resort fee of $25 and this is not a resort and they only give you two towels to shower with so if you’re going to the beach, you will not have towels. We weigh it almost 4 hours to check in in the hot Florida sun. They do give you a phone number to contact and nobody will answer and everybody that I talk to you that was staying there had the same issue. Thankfully, these beautiful and wonderful humans offered me some water. Eventually, I went into my car to get relief from the air conditioning and went to get a bite to eat. I would’ve paid the extra $25 or $50 to check in early but nobody got back to me. There is one person on site that was cleaning the room who is in communication with the owners, but they refused to contact me. Not a nice way to start a vacation. This facility should not advertise as a resort and should be upfront with fees is very disrespectful.
Steven
Lưu trú 1 đêm vào Tháng 6, 2025