We booked the “executive” room with extra space and a fully functioning kitchen, including an oven. However, we received a smaller room with a microwave that had a “convection” setting. Initially, we thought it was false advertising. On the second day, we called the helpline to complain and in turn got our correct room.
Clarifications:
The executive room does have a functioning oven, but ensure you get the correct room.
The air conditioning does not work; the controllers in each room are not adjustable. (Could not provide a reason as to why.)
The rooms have a hair dryer, although it’s not listed.
The room is spacious with movable furniture and comfortable sheets, though experiences may vary.
Room service only includes bin changing; bring extra bin bags (We needed to provide our own, for a two-person, Mon-Fri stay).
Hotel key / card system is unique and simple.
For cooking, you WILL need to buy basic necessities like oil and tin foil.
The smart TVs work, but connecting a wireless device requires a passcode, which the hotel refused to provide. (Could not provide a reason as to why.)
No towel service was provided during our stay, which is usually standard in most hotels.
The lacking of a lobby / helpdesk was VERY noticeable with our problems on this visit.
Would we stay again? Yes, with the right room.
Would we recommend? Yes, for location, size, and quality. Does the listing need adjustment for accuracy? Yes.
