Khách sạn Franklin

"The hotel served the purpose but, this policy of telling the recently arrived guests that if they require a smokefree room it will cost at least another $8. This is SHAMEFUL..... everybody knows they don't allow smoking in hotel rooms anymore. The hotel clerk first said I had no choice because I booked with Expedia. Well, first of all it was my intension was to book this room with the property owner but it seems you're redirected to Expedia whether you like it or not. So when you get there to...

"The property was well maintained and clean. The front desk worker went above and beyond to get my reservation straightened out when it showed no reservation from Expedia. Breakfast was okay."

"We had no ac in our room and I had trouble with the manager because she mistaken my room for another one"

"Perfection!!!"

"Overall the property was fine and staff was friendly. The breakfast options were doable if you are the traveling with a family and need some simple choices. If you are expecting more, you may do better going out. There were some places that could have been cleaned a bit more thoroughly but not to the point of disgust. Also, coffee and tea were available 24hrs and the sit down space was comfy. This is my second time staying since 2023."

"."

"I reserved two rooms. 1 king Efficiency and double queen room. The double queen room had visibly dirty bed spreads and a microwave that locked on us after heating up our food. The hotel staff came and took off the spreads, said they would send someone to make the beds and they never came back. The hotel clerk came to check the microwave and said they would bring a replacement and never came back. I went down the next morning to request a replacement and one was brought up to the room. My final...

"Booked a double bed queen, paid extra for that and when came to get the keys, the staff said they were overbooked and couldn’t provide the double beds. Had to sleep in different rooms, as well as the property itself was very poorly maintained with all the amenities lacking or not in good condition."

"***DO NOT STAY HERE*** This is the worst hotel I have ever stayed. The room was disgusting like it hadn’t been cleaned in weeks or longer, multiple broken things in the room, the smell of the room was PUTRID. My pregnant friend had to sleep in the vehicle because of the awful conditions, after she got stuck in the bathroom because the door got stuck. I called beforehand to let them know we would be checking in late with our ETA, it took over 10 minutes to wake up the person working the front...

"Very clean room and property no lobby area and no coffee"

"Was not as clean as the property/room appeared to be in the photos or the description provided."

"Everything ok no pool no breakfast but was cozy an not bad price"