Khách sạn Franklin

"Everything was awesome ty we will be long time customers that’s 4 sure ty soooo much to all the workers u all work hard an my wife an I r sooooo grateful"

"The staff were helpful but the rooms and property were dirty and unacceptable."

"Nice people"

"Okay"

"This Sonesta doesn't meet the definition of a hotel as you'd hope, avoid this Sonesta."

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"

"No complaints Everything was at point"

"Breakfast was great. Staff was delightful!"

"The hotel can use a little update from the bathroom to the whole room"

"The building was surprisingly clean, well maintained with parking and lovely grounds. The rooms are beautiful and clean and quiet. Well done! This will be our new home away from home whenever we visit our grand children. Most of the staff were helpful. We enjoyed breakfast. Keep it up"

"Bathroom ceiling had water pouring in had to switch rooms at 10:30 at night with kids. They only offered $100 off and manager didn’t seem concerned with the leak. It was not worth the stay or the money. Terrible experience."

"It was quiet, I did rest well. Room was clean, towels were not enough and hand soap in the bathroom was not there."

"I likes having the suite,and I also liked having plenty of pillows and towels. The placement of light switches in the room was not ideal and the safe did not work correctly."

"Short stay but very nice!!"

"Very pleased with the hotel and amenities newrby"

"This is the best breakfast out of all the hotels I have stayed in! Egg sausage, bacon, muffins, bagels, potatoes, pancakes, waffles you name it they had it😊"

"Very nice accommodations. Will stay here again when I’m in the area."

"Very nice. I recommend it."

"I was only there for 1 night . I had reservations for a king:when I arrived there was some confusion. They had no king but had a queen which was fine and the front staff was very friendly and helpful. They explained that the website isn’t always accurate which is where the confusion came in. This was my second stay and would stay again."

"staff very kind and help for"