"I booked several rooms for guests that came to visit form out-of-state. Luckily I stopped by the Inn prior to their arrival to make sure that all was in order for their check-in (I had prepaid the entire stay through Expedia). I was informed at the reception that for Chantico Inn, I should have booked directly with the Inn because Expedia charges are never sufficient. Expedia charged the nightly room fee, taxes, and a Property Fee of $75/room for each room. Chantico Inn demanded another $95/room on-site as a "resort-fee". First of all, Chantico is not a "resort"and secondly there was no mention on Expedia NOR on the Chantico website about a resort fee. Noone could tell me the difference between the "Property Fee" by Expedia and the "Resort Fee" on-site. The combined fees added up to a very expensive week in a mediocre "motel" with questionable room quality, and at time of check-in, I had to accept it because it was too late to change venues. One positive: the housekeeping staff was very friendly and working hard to keep the worn-out rooms clean. The receptionist had to refer to the manager, and the manager kept referring to the "owner" when questioned about fees. It felt like a one big scam. I do not recommend this venue to anyone. Ojai has many alternatives that with these prices are way better. I use Expedia for personal and business travel -- generally with excellent results, so this was a bad surprise."
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