Search Hotels Near Frist Art Museum, Nashville

"🤗"

"Excellent. 5 star service."

"The location was great and the staff was helpful and friendly."

"The staff at Hyatt House was amazing!! Always so nice and happy to help!! The rooms were great! Location was great! It had an indoor pool and a bar! Breakfast was great!"

"Had a little issue with housekeeping but it was taken care of immediately. "

"Very clean facility staff was very helpful. Enjoyed the stay. Airport shuttle would have been very helpful"

"Horrible experience for $600 per night. We are locals and were there to celebrate my daughter’s 18th birthday with friends. We got to the room at 9pm after downtown dancing and headed to the pool which we were abruptly turned away from stating it was closed due to a private event. Then I argued that we were not informed of this on the multiple occasions I spoke with staff about the pool opening hours. She then stated she did not work for the hotel but for the event. Then claimed she went to ask her manager and came back stating it was closed for weather. There was no weather going on at that time. I argued this and she stated that’s all she knew. I went to the lobby to get a hotel manager who then immediately stated he was the manager from the San Antonio location so knew nothing about the Nashville location but that he imagined it was because people get drunk downtown then come back to the hotel wanting to swim and it’s a liability for them. I argued this was the only reason I booked this hotel and paid that kind of money when I live 20 minutes away. He was unwilling to do anything. The next morning I went to the front desk to complain and a lady named Robyn gave me her business card and asked me to email her and she would per my request grant us a day pass to the pool for a later date as my daughters friends could not stay that day. So 2 days later I emailed her and it has now been a week with no response. These people do not care about satisfaction. Stay elsewhere!"

"Clean room. Close to broadway. Parking was a pain on weekends."

"The price of parking was the only issue."