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"A really great family hotel in the heart of Hakone. It’s very clean, the staff are absolutely amazing and the kids can enjoy free access to Yunessun (the onsen water park next door). We enjoyed the buffet food, unlimited ice cream, and all sorts of drinks and snacks peppered around the lobby floor. They just look after you very well here. If you have kids, I definitely recommend staying here for a few days while exploring Hakone and enjoying the onsens. We will come back again. "

"部屋もきれいに整理整頓されていて、スタッフの対応も良かった"

"The hotel and the room were very comfortable. The staff were outstanding."

"tranquil setting walkable to art museums, lovely indoor/outdoor onsen, outstanding food, kind staff"

"Very nice staff and a great meal. "

"Very good location, it’s right in front of a bus stop that takes you to the main spots and a 6 min walk from the train station. Hotel was very clean and the Onsen was lovely, very calming. You don’t need to cover your tattoos, so this is a great spot if do have them! "

"Legitimately the best hotel I've ever stayed at. Top tier service from time of entry, very clean facility, and food served at dinner and breakfast were excellent. My partner and I were surprised at how comfortable the beds were. "

"Good room"

"Very close to the lake and had underground parking. "