Hello Ana,We understand our property is need of an update and we are in the process of that very soon, we will have out pest control looking into the other issues as well. Again, thank you for your time and have a great day.

Hello Rebeca, thank you for your survey, we are glad that you enjoyed our breakfast and very sorry you didn't enjoy the rest of your stay. We are always looking for ways to better our hotel and will strive to do better in the future.

Hello Retna,Thank you very much for taking time out of your day to let us know how your stay was with us, we are very sorry about the elevator not working and we will do our best to improve in the future.

Thank you Alejandro for your kind words, we hope to see you in the future.

Thank you very much Cristal for the great review, we are very happy to see that you enjoyed your stay with us. Have a great day

Hello Joan, thank you very much for your review, we are happy to see that for the most part you enjoyed your stay with us. We hope to see you in the future

Thank you very much Victor for your reply, we understand not having the elevator for was an inconveince to our guest. We are in the process of doing repairs to our hotel and hope to see you in the future

Thank you Ramrio, we understand our hotel is in need of repairs etc, we are working on this matter and hope to go through a full property renovation soon.

Hello Lori, thank you for taking time out of your day to let us know how your stay was with us, we are very sorry that you didn't enjoy your stay as much as we would have hoped for. We will take these notes and make sure these are addressed with our team.

Than you Alexis, we are very happy you enjoyed our shuttle servie. We look forward to seeing you in the future.

Hello Maria,Thank you very much for your review, we understand this time was not the best of your stays and hope to see you in future when we have these issued worked out.

Thank you Erik for bringing these concerns to light, we will have them addressed as quickly as we can.

Hello Yenju,Thank you very much for the review, have a great day

Hello Brenda,Thank you very much for your review, have a great day.

Hello Alicia,Thank you very much for your review of our hotel and we hope to see you in the future.

Hello Marlene, Thank you for letting us know how your stay was with us, we are very sorry you didnt't enjoy your stay as much as we would have hoped for. We are always looking for ways to improve our hotel and do thank you for your time. Have a great day.

Thanjk you Leopoldo for your review, we apologixze for the hot water going out. Never a good time for a boiler to have a leak. We apologize for the issue and will work on repairs to the hotel as well.

Thank you very much Vickie for your feedback, we are always looking for waqys to improve and we will take this feedback to our team as quickly as we can.

Thank you very much RIcardo for your review, we will take these comments and do our very best to make sure we address these as soon as possible. Thank you and have a great day

Thank you for your kind words Kathia, we look forward to seeing you in the future.

Hello Frances, thank you very much for letting us know about your stay, we are very sorry you didnt enjoy your stay as much as we would have hoped for. We are looking for ways to improve our hotel for the better and thank you for the feed back

Thank you Juilo for this information, we are very sorry you didn't enjoy your stay. We will have these matters looked at as soon as we can.

Thank you Maria for the feedback we will have these issues addressed as soon as we can. Thank you again and have a great day.

Thank you Martha for taking time out of your day to let us know how your stay with us, we are happy to see that our staff gave you the best service possible. We understand our hotel needs some improvments and we are in the process of making those improvments soon. Again, thank you for your time and have a great day.

Thank you Susan for letting us know about your stay, we are very sorry you didn't enjoy your stay with us and we will do our best to improve in the future.

Thank you David for brining this to our attention, we will have this room looked at as quickly as we can and make sure any repairs that need to be done are done as quickly as possible. We are very sorry for this inconvenince and do hope you give us another try in the future. Again, thank you for your time and have a great day.

Thank you very Fidel, for your kind words about our service. Our staff works very hard and it is good to see that our efforts are being noticed. Again, thank you for your time and have a great day.

Hello Elizabeth, thank you for the great notes about the hotel. We are working very hard with the city of Fullerton to get these plans for the pool approved and having the pool up as soon as we can. Again, thank you for your time and have a great day.

Thank Marlene for taking time out of your day to let us know how your stay was with us. Thank you for the postive review and we hope to see you in the future.

Thank you very much Elizabeth for letting us know about the great service we provided, we apologize for the pool and assure you we are doing every thing we can to get the pool back up and running.

Thank you very much for this information Jaime, we are very sorry you didnt' enjoy your stay as much as we would hope for. We will speak with our houesekeeping to make sure this type of service is addressed as quickly as possible. Again, thank you for your time.

Hello Faitma, thank you very much for your kind words, we are very happy to see that you enjoyed your stay with us. We look forward to seeing you again,

Thank you vey much for your kind words, we are very happy to see you enjoy your stay with us.

Hello LIllian,Thank you very much for this information, we are very sorry that your friends were not treated correctly and we will discuss this with the front desk team to make sure this doesn't happen again. Again, thank you for your time and have a great day

Hello Kenia,Thank you very much for letting us know how your stay was with us, we look forwad to seeing you in the future.

Hello Elizabeth,Thank you very much for letting us know your your stay was with us, we are happy to see that you enjoyed your stay with us. We strive to make every guest feel at home and its great to see our efforts being noticed

Thank you Jaime for letting us know how your stay was, we try to have the best channels with our provider to give our guest the best viewing possible. We will have the condition of the room looked at as quickly as we can. Thank you for your time and have a great day.

Thank you Ramon for the great review, our staff works really hard and it is great to see our efforts being noticed. Thank yoiu again and have a great day.

Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you very much for your time and have a great day.

Hello Erika,We are very sorry to see that you didn't enjoy your stay as much as we would have hoped for, we do hope you try us again in the future. Thank you for your time and have a great day.

Thank you very much Leticia for taking time to fill out a survey of our hotel, we appreicate the feed back and will do our best to improve in the future. Again, thank you for your time and have a great day.

Thank you very much for taking time out of your day to let us know how your stay was with us, we are happy to see that you enjoyed your stay with us and that our staff gave you the best service possible. Again, thank you for your time and have a great day.

Thank you very much for taking time out of your day to let us know how your stay was with us, we are very happy to see that you enjoyed your stay with us and that our staff gave you the best serivce possible. Again, thank you for your time and have a great day.

Thank you very much for taking time out of your day to let us know how your stay was with us, we're very happy to see that you enjoyed your stay with us and we are alwaqys looking to better ourselves. Again, thank you for your time and have a great day.

Thank you very much for taking time out of your day to let us know how your stay was with us, we're very sorry about losing power and understand how fustrating that can be. We're working on getting emegerncy matters under control, to be more prepared in the future. Again, thank you for your time and have a great day.