Find hotels in Gaines, MI from 1.820.483 ₫

"Room was rather warm. The bed and chairs in the room were very uncomfortable. The staffing were excellent they definitely exceeded at their job! "

"It was clean and all amenities were as promised "

"Woke up with bites all over, found multiple bedbugs on the bed."

"Need more amenities "

"Nice facility"

"When leaving to get some food after checking in there was what looked like to be a crackhead in the parking lot speed rapping at the top of their lungs echoing through the parking lot. Other than finding the occasional used condom in the grass and smelling weed from fellow hotel patrons the parking lot was secure. Didn’t say anything about specific pet rooms on the website. Booked a king deluxe room thinking all rooms were pet friendly and was downgraded to a standard double queen room and was told there would be no price reduction from my booking online price. While in the double queen room we noticed about 20 pill bugs at once in our room. We called the front desk and we were transferred to a different room which had the same problem with the same bugs. After switching to a third room we finally had a room with no bugs. Overall what was supposed to be a nice relaxing Saturday night turned out to be a very frustrating night. "

"The Front Desk Clerk was really nice. And very helpful with amenities etc. She even advised on places to visit there during our stay!!!!"

"The parking lot wasn’t well cleared of snow and ice.The fitness center is a joke. The treadmill was broken and the recumbent bike was so unstable I thought I would fall over. No complimentary breakfast. The towels were so thin and small, I thought the bath towel was a hand towel. If you’re bigger than a size 6 it might not wrap around you. Staff was friendly and the restaurant is decent. You will find the same foul mouthed regulars drinking at the bar nightly though. "

"I already sent a review, but I'll do it again because it was so bad, the hotel smelled like a skunk was inside, the service was horrible, I had a 3 day stay and they didn't clean the room once even after I asked them to. I had to get upset for them to give me a clean set of towels on the third night. absolutely horrible!!! I don't think I'll ever use Expedia again."