2/10 - Tồi
Jodi
19/06/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bottoms of the tubs are U shaped. So as soon as my husband stepped in the tub he fell. He had pretty impressive bruising on his foot and probably a broken toe. There was the biggest cockroach I have ever seen in our room. When I informed the person at the front desk about the idiotic tub design, my husband falling, and the cockroach she did not seem surprised by any of it. She took my information and said the manager would contact me. It's been almost three weeks and I have not heard from a manager. Our door had been kicked in at some point and instead of fixing it they just painted over the damage. I have pictures. Throughout the hotel there were things taped together with packing tape, doors hanging off hinges, just shoddy workmanship all over. The hotel was so poorly taken care of and dirty that no one in our party dared to eat the complimentary breakfast. If their cleaning and workmanship standards were that low we weren't taking chances with their food safety. It's as if someone bought a completely trashed hotel and instead of fixing anything they just put a coat of paint on and called it good. We had three rooms for our party of eleven. No one besides my husband would even shower in the rooms because they were not cleaned well. Would definitely not recommend. The only good thing about the place is it is across the road from the beach.
Jodi
Lưu trú 1 đêm vào Tháng 5, 2025
