Stayed one night from March 14-15: I booked for myself and four kids, we were boarding a cruise the next day. I called a day before and asked about early check in, and was told it’s a $35 fee to check in early, most hotel just allows it without any fees, but I should’ve checked before booking. When we arrived, the same lady checked us in, and was very nice. The room was still being cleaned, when we got to the room, the housekeeper was really nice. The room itself was spacious, we had an issue with the sink not draining and maintenance came within an hour or so. That evening I called for linen for the couch, after calling and being hung up on multiple times, I went downstairs. The lady wasn’t so nice, and was playing on her phone, and someone who work there was on the desk phone. I asked for linen and a pillow and was told i cannot get a pillow ( even though i booked for five people). I did not pull out the couch, i just slept on it as is, with linen over it. The carpet was dirty, but for one night it wasn’t terrible. Walmart is down the street, the beach and the carnival area as well. The cruise terminal is 15 mins away, and breakfast was okay. There was as sign that said do not take food to your room, which was weird, but there’s much better option right down the street. I wouldn’t book here again.
