Khách sạn Garland

"easy parking great a/c"

"The hotel had updated carpet and rooms were clean. The issues at this hotel is as follows. The room phone had no cords or connections, and the hair dryer was broken. The water pressure was excellent. At one point the whole staff went to break together so the front desk was left unattended. At one point I told housekeeping that I didn’t need service for the day which I had asked for an extra towel and face towel, when I came back housekeep removed my extra linin, so I had to go get extra again....

"Great"

"Good! "

"Good location, the room was large and the restaurant attached was very good."

"The hotel in general seems to be in disrepair. The toilet paper holder had been ripped out of the wall, the A/C was VERY loud and didn’t really work, and the shower head was broken. It was supposed to be smoke free, but you could smell cigarette smoke in the bathroom, likely from a vent shared with the neighboring room. The pictures on Expedia are NOT for this hotel. On the plus side, it was very cheap. And you get what you pay for. The room was also large, there were no bugs, and though I...

"The room was disgusting. There were large rips on the front of the couch, it smelled of cigarettes, the closet door was not hung and leaning into the closet, stains on the curtains and broken soap dish. We arrived after 1am so we were forced to stay there. We checked out 1st thing the next morning and was charged for all 3 nights. "

"Very clean. Staff was friendly and efficient. "

"Everything was good. Beds were clean and looked new. Just wish the fridge wasn’t in the bathroom area and on some small stand. I hit my toes a few times because the fridge sat on floor and judging where it opens you better patient (lol). It’s a preference thing. It would have been better between tv and desk. Also a minor thing the shower handle wouldn’t let us change temp of water. But overall - I did enjoy this hotel & location. I would stay here again and recommend it. Oh and wish it had a...

"I saw that pets were welcomed "

"The rooms could've been cleaner. An empty orange soda can was sticking from under the couch, looked like a small child may have left hand prints/smears on bathroom door frame after eating possibly. The staff was amazing, the common area were spotless, breakfast was great especially the warm cinnamon rolls and coffee. We were always greeted and asked if we needed anything. Overall nice place to stay when in town."

"Roaches everywhere. "

"Staff was exceptional as was the accommodations. "

"I have yet to speak to the owner due to the same woman being present since checking in. I booked and paid for my room when I arrived and gave her my information to pull up my reservation ,as I’ve done several times through out the years, I was told I just made a reservation which was false because I paid online including the protection fee. She then told me to pay / insert my card to pay AGAIN! SHE THEN TOLD ME IT DIDNT WORK, mind you the screen in front of me was blank so I couldn’t even verify...