4/10 - Kém
Michael
Đi theo nhóm
07/08/2025
The room was spacious and clean except for what looked like crumbs or bits of cereal around the kitchenette table. When we got there, it was fairly late. Checked in, went to the room and the thermostat was at 70 but the room was 75. Informed the desk and went to dinner. Came back later that evening at the room was even warmer at 76. Called the front and they said it was too late to come out and look at it so had to sleep sweating. Next morning it was up to 77. Front desk said they would get someone out. Ate and came back and still not fixed. Went to lunch and stopped by the room on the way out to more attractions and ran into the repair man, who was very nice. He said he was not contacted yesterday? When we got back that evening, the thermostat was set to 70 and the room was at 72. Better, but still not right. Complained on Sunday and they said its the best they could do as it was completely booked, but I could pay for an upgraded room. I was already in one that had a 2 room w/ jetted tub. Location was great, but service was lacking.
Michael
Lưu trú 2 đêm vào Tháng 7, 2025