Mặt tiền nơi lưu trú

Nhận xét về The Bodhi Palace Resort

3.5 out of 5
The Bodhi Palace Resort
Near Gaya International Airport, Bodhgaya Road, Gaya, Bihar

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 11/16 nhận xét" "
Đánh giá 8 - Tốt. 2/16 nhận xét" "
Đánh giá 6 - Được. 1/16 nhận xét" "
Đánh giá 4 - Kém. 0/16 nhận xét" "
Đánh giá 2 - Tồi. 2/16 nhận xét" "

8,2/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

7,8/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,8/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

V

Thích: Sạch sẽ, nhân viên & dịch vụ
Near Airport! Amazing food!
Lưu trú 3 đêm vào Tháng 2, 2024
Indrajeet Singh trả lời vào 01/03/2024
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)

8/10 - Tốt

Pierre

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and comfortable hotel.
Lưu trú 1 đêm vào Tháng 1, 2024
Indrajeet Singh trả lời vào 01/03/2024
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)

6/10 - Được

Sanjib

Không thích: Sạch sẽ
Rooms were large, but staff not well aware of or not provided the essentials. TV was not functioning as channel subscription was not taken. Hotel works on very limited staff, so turnaround time is very long. The staff tried to help within the limited means they were provided. The restaurant was a little better. The facility is hiredvout for marriages, so there is lot of noise at night.
Lưu trú 3 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Gagan

Lưu trú 1 đêm vào Tháng 11, 2023
Indrajeet Singh trả lời vào 01/03/2024
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)

2/10 - Tồi

Chaya

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very dissatisfied with our stay. There were insects everywhere, our linens in all 3 rooms looked soiled. Still awaiting a response from expedia and hotel about a refund that was supposed to be issued.
Lưu trú 1 đêm vào Tháng 10, 2023
Suman Sourabh trả lời vào 14/11/2023
Dear Chaya Krishnan,I hope this message finds you well, and I would like to express our sincere apologies for the inconveniences you experienced during your recent stay with us. Your feedback is of utmost importance to us, and we take your concerns very seriously.I understand that you encountered issues with insects and perceived cleanliness concerns in all three rooms, and we genuinely regret any discomfort this may have caused. Please allow me to assure you that we have taken immediate action to address and rectify these issues to prevent any recurrence.Regarding your inquiry about the refund process through Expedia, we would like to clarify our policies. As per our non-refundable payment policies, certain reservations are subject to specific terms and conditions that are agreed upon at the time of booking. While we empathise with your situation, we recommend reaching out directly to Expedia, as they handle the refund process for bookings made through their platform.However, we are committed to ensuring your satisfaction and would like to discuss your concerns further to find a suitable resolution. Our team is ready to assist you in any way possible, whether it is through providing additional information, addressing specific issues, or exploring options to enhance your overall experience.Warm Regards,Suman Sourabh

10/10 - Xuất sắc

indrajeet

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Suman Sourabh trả lời vào 08/11/2023
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Suman Sourabh(General Manager)

10/10 - Xuất sắc

mahendra

Lưu trú 3 đêm vào Tháng 10, 2023
Suman Sourabh trả lời vào 07/11/2023
Dear Valued Guest,Thank you so much for your kind review! We are so glad to hear that you had an excellent experience with us, and we hope to see you again soon! We are always working to improve our services and provide the best possible experience for our customers.Your feedback is very valuable to us, and we appreciate you taking the time to share it. We look forward to your next visit!Regards,Suman Sourabh(General Manager)

10/10 - Xuất sắc

Maneesh Chandu

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Suman Sourabh trả lời vào 13/10/2023
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. We look forward to hosting you again when you return to BodhGaya! Warm Regards, Suman Sourabh(General Manager)

10/10 - Xuất sắc

SRI VEERANDRANATH EKANAYAKE EKANAYAKE

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service and good location.
Lưu trú 4 đêm vào Tháng 6, 2023
Suman Sourabh trả lời vào 17/07/2023
Dear Valued Guest, Thank you so much for taking the time to leave us a review.We truly appreciate your kind words about our service and location. We strive to provide excellent service and ensure our location is convenient for our customers. Your feedback means a lot to us, and we look forward to serving you again in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm Regards, Suman Sourabh(General Manager)

10/10 - Xuất sắc

Sunny

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing resorts in Gaya with all necessary facilities and very well management..🙂🙂
Lưu trú 1 đêm vào Tháng 5, 2023
Suman Sourabh trả lời vào 17/07/2023
Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience at our resorts in Gaya. We truly appreciate your kind words and are delighted to hear that you had an amazing stay with us.It's fantastic to know that you found our facilities to be well-equipped and that they met all your requirements. We strive to provide our guests with a comfortable and enjoyable experience, so your feedback means a lot to us.If there's anything else we can assist you with or any suggestions you may have, please feel free to reach out to us.Once again, thank you for choosing our resorts in Bodh Gaya, and we look forward to welcoming you back in the future for another memorable stay.Regrads,Suman Sourabh(General Manager)

10/10 - Xuất sắc

S

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
One of the best place to stay! Very spacious room and fast service made our day. Food was mouth watering. Very professional behaviour with courtesy. I recommend all to stay there.
Lưu trú 1 đêm vào Tháng 5, 2023
Suman Sourabh trả lời vào 17/07/2023
Dear Valued Guest,Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your stay at our place was one of the best you've had. Providing spacious rooms and fast service is always a priority for us, and we're glad we could make your day special.We're delighted to know that the food exceeded your expectations and left you with a mouth-watering experience. Your kind words about our staff's professionalism and courtesy are greatly appreciated.We sincerely appreciate your positive feedback. If you have any future travel plans, we would be thrilled to welcome you back for another enjoyable stay.Warm Regards, Suman Sourabh(General Manager)

10/10 - Xuất sắc

shatrughan

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is too beautiful from inside especially from inside.The lightning at night was eye catching .The food quality and taste was top notch.The service was appreciable .
Lưu trú 1 đêm vào Tháng 5, 2023
Suman Sourabh trả lời vào 17/07/2023
Dear Valued Guest, Thank you so much for taking the time to share your experience! We greatly appreciate your kind words and are thrilled to hear that you found our property to be beautiful, both inside and out. Our team takes great pride in creating an inviting atmosphere for our guests.We're also glad that our food quality and taste met your expectations. Our dedicated chefs work hard to deliver top-notch culinary delights, and it's rewarding to receive your positive feedback.Moreover, we're grateful for your appreciation of our service. Our staff is committed to providing attentive and friendly service to ensure your comfort throughout your stay. We'll pass along your kind words to our team, as they'll be thrilled to hear their efforts were recognised.Thank you once again for your wonderful review. It means a lot to us, and we look forward to welcoming you back in the future for another remarkable experience.Regards,Suman Sourabh(General Manager)

10/10 - Xuất sắc

shaurya

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was properly maintained and their hospitality was too good .Its very accesible to city as well as airport .
Suman Sourabh trả lời vào 17/07/2023
Dear Valued, Thank you so much for taking the time to share your positive experience! We take great pride in providing a comfortable and enjoyable stay for all our guests.We also appreciate your feedback regarding the accessibility of our location. We strive to ensure that our property is conveniently situated for our guests' convenience, whether they're exploring the city or catching a flight.Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.Regards,Suman Sourabh(General Manager)

10/10 - Xuất sắc

alok

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The stay was wonderful and the staff was so polite and their hospitality was too good .One must try the floating basket in the swimming pool ,it was worth to give a try .
Lưu trú 1 đêm vào Tháng 5, 2023
Suman Sourabh trả lời vào 17/07/2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you had a fantastic stay and that our staff's polite and hospitable service left a lasting impression on you.We're thrilled to know that you enjoyed the floating basket in our swimming pool. It's always a pleasure to offer unique experiences to our guests, and we're glad that you found it worth trying.Your kind words are truly appreciated, and we will be sure to pass on your compliments to our team. We strive to provide exceptional service to all our guests, and it's rewarding to receive such positive feedback.Once again, thank you for choosing our establishment, and we hope to welcome you back for another memorable stay in the future.Regards,Suman Sourabh(General Manager)

2/10 - Tồi

Masatoshi

Khách đi công tác
Không thích: Nhân viên & dịch vụ
I booked a lodging plan including BF. And I paid in cash when I had a dinner at the hotel restaurant. But when I check out, they tried to charge me both again, and it took time for them to withdraw the both charges. I found hotel staff are not professional and they totally spoiled my good memory of staying Gaya.
Lưu trú 2 đêm vào Tháng 2, 2023
Suman Sourabh trả lời vào 07/03/2023
Dear Sir,Greetings !!!As per our discuss during your check-out, it was a software error and we have already conveyed this message to you. It was our honor to host you here and we will like to assure that our team have made a serious note about this incident and have improved a lot as per your suggestions. Thank you.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice Hotel
Hotel is newly built, gives you a wonderful feeling when you stay there unlike hotels when they get old. Hotel staff was helpful especially GM of the hotel Mr. Kumar Suresh, he is humble and lives upto his commitments. They also provided food without onion and garlic during Shradh days.
Lưu trú 2 đêm vào Tháng 9, 2022
General Manager trả lời vào 08/10/2022
Thanx a lot for having such a wonderful comments and hope to see you again.thanx kumar ssuresh