Khách sạn Gem Lake

"Rooms have stench, might be the carpet. "

"Everything was perfect"

"Overall good"

"We checked in at 11:45 PM, unpacked and got ready for bed. Then looked up at the ceiling and there was a spider right over one of the beds. We called staff to take care of it. I guess they aren't prepared for things like this because the staff person tried to knock it down, which was a mistake on his part, and then it was running around under the bed as he said. So at around 12:15, we had to pack up everything and move to another room. Also, there was one washcloth and one makeup washcloth for...

"We had a family get together here for my son’s birthday so we had two rooms. Rooms were very clean, big, and comfortable. The pool was comfortable (I get cold really easy in pools), so it wasn’t the warmest but I lasted an hour or so. The breakfast was great and the staff was friendly. "

"Pool area is small and enclosed, the chlorine was intense, I had to step out twice while my kids were swimming because my eyes were burning. Our room did not have enough towels, I called the front desk to ask for more, they were kind of rude about it and I had to leave my kids in the room and go to the front desk to get more even though two people were at the front desk, and they were just standing talking to each other. Other than that it was good, the beds were comfortable and the breakfast...

"Every thing was clean, staff was excellent. The only down fall was only 2 towels for a weekend stay and the rolls of toilet paper were used and no spare rolls. "

"Loved the care that the staff put into the hotel. Breakfast was different every morning, which was nice! Good coffee, clean rooms, soft towels! "

"All the activities you could want and then some. Staff was friendly. My kids had a blast, heck, even I (Dad) had fun. Rooms were nice, quiet, and clean. The water in the water park was nice and warm, good for the kids to play for hours. Lots of people, but that was expected. Staff does a good job managing crowds and keeping things moving. Our stay was great. 1 thing I am annoyed about- the billing end. First I accidentally picked the wrong nights when booking through Expedia. After literally and...

"Great breakfast choices. Parking was also great. Very nice place to stay "

"everything was good"

"My husband and I had to stop in for one night and it was a great place to stay even for that one night! If you are wondering about how the bed is its alright, i wouldn't want to sleep in that bed for a week but probably fine for a weekend. Breakfast was great as well and the lady who cooks the breakfast is soooo sweet and kind!"

"Todo muy sucio, olía mal todo, muchos vagabundos dentro del lobby "

"Very nice lobby and staff was good tonwork with. "

"Excellent quality "

"Perfect!"

"Breakfast needs a little help, not fresh and variety lacking! Pool was cold but we love the ambiance."

"Parking was easy, check in quick and simple, the room was very dirty with hair in the sheets, and the shower was disgusting with hair and snot covering the shower curtain. "

"Wonderful"

"Nice place but parking is hard. 8/10"