Khách sạn Gem Lake

"Great property great location and very convenient"

"excellent"

"Hotel was excellent, Staff was very friendly. Breakfast was good and specially the ambience was very good. Overall very good for families."

"Good service"

"We really enjoyed our stay here. The staff were so helpful and friendly. Our room was clean and we liked how the space was set-up."

"Easy check in. Able to park vehicle instead of airport.. much more reasonable. Shuttle was easy and driver polite. Staff was excellent!"

"There were soccer teams all over the hotel it was rated a 9.2 I'd give it maybe a 1.2 I reserved 2 rooms we weren't near one another. The pool was also on this floor. I wasn't impressed. The two men that work there were rude I feel we deserve to have $$ taken off our bill."

"Clean rooms and friendly staff."

"We had a great stay. No problems. Comfy beds and clean"

"It was an amazing experience thank you team comfort inn"

"The staff were amazing. The religious books to "share with others" in my room were unexpected and strange..."

"We have stayed here several times. Always clean, helpful staff & nice rooms & amenities."

"Room was next to the highway & the AC wld bang when it shut off. I didn't get a really good night sleep."

"Great hotel near the Mall of America and teh airport."

"Rooms were very clean and beds were comfortable. The breakfast was standard for best western. The pools and dining areas were great. Nice location in White Bear Lake for easy access to downtown and the lake walk."

"The room was clean, staff are nice"

"The laundry facility was not in operation. That access was a big reason I chose this location as it was the second stop on my vacation. I had to find a local laundry service to handle my needs. Everything else was fine."

"Breakfast was good, but the room that was first assigned to us was still dirty from the group who just checked out. The front desk staff was nice enough to adjust and put us into two connecting rooms. What really disappointed us was the smell of the room, smells like the carpet was not cleaned for more than a year that you are not gonna want to drop anything on the floor. Location is close enough to downtown which is nice."

"The shower drain didn't work during our entire winter stay. I reported the issue to the front desk and asked that it be repaired while we were out, but after two repair attempts, the drainage problem became even worse. In addition, the bathroom fan did not work, and there were flies in the bathroom throughout our stay."

"Convenient location, clean and comfortable stay"