Khu sảnh

Nhận xét về NH Geneva Airport

4 out of 5
NH Geneva Airport
Avenue De Mategnin 21, Meyrin, GE

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 79/135 nhận xét" "
Đánh giá 8 - Tốt. 32/135 nhận xét" "
Đánh giá 6 - Được. 11/135 nhận xét" "
Đánh giá 4 - Kém. 6/135 nhận xét" "
Đánh giá 2 - Tồi. 7/135 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

8,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Patrizia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel molto pratico sia per accedere all'aeroporto sia per andare in città (con mezzi pubblici o in auto).
Lưu trú 1 đêm vào Tháng 5, 2024
h trả lời vào 24/05/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

4/10 - Kém

Ian

Khách đi công tác
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The cleaning staff were very good and the rooms were clean. The noise from outside and the hall was quite bad. The bed was small and uncomfortable. The minibar had warm drinks, so if you like warm soda and beer, this is the place for you! For this price, I expect more.
Lưu trú 3 đêm vào Tháng 5, 2024
hf trả lời vào 22/05/2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

10/10 - Xuất sắc

Brenda

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zeer goede verbinding naar het centrum
Lưu trú 2 đêm vào Tháng 5, 2024
hf trả lời vào 22/05/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

4/10 - Kém

Peter

For an expensive ($300 per night on a weekday) Swiss hotel, I expected better. The toilet didn’t work. It’s a place that is adequate, but has seen better days. What is good is the free airport shuttle.
Lưu trú 1 đêm vào Tháng 5, 2024
hf trả lời vào 22/05/2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

6/10 - Được

jehad, Ogden

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Free shuttle to the airport every 30 min
Lưu trú 1 đêm vào Tháng 5, 2024
hf trả lời vào 22/05/2024
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director

10/10 - Xuất sắc

Ransom, Raleigh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
hf trả lời vào 22/05/2024
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director

10/10 - Xuất sắc

Jeffrey

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and well-maintained hotel.
Lưu trú 1 đêm vào Tháng 4, 2024
hf trả lời vào 22/05/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

Rafael, San Salvador

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and neat very NH. Coffee in room can be better.
Lưu trú 1 đêm vào Tháng 4, 2024
hf trả lời vào 22/05/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff. Apologies for the coffee taste that we will check.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Ryan

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
hf trả lời vào 22/05/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Ruta, Leigh On Sea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
hf trả lời vào 05/04/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Hanna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay
Lưu trú 1 đêm vào Tháng 3, 2024
hf trả lời vào 27/03/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Ellie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room is very clean and large enough. The beds are comfortable. The only thing is that we smelled strong smoke in our room when the AC and fan are on.
Lưu trú 1 đêm vào Tháng 3, 2024
hf trả lời vào 27/03/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Esra

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Free shuttle to airport
Lưu trú 2 đêm vào Tháng 3, 2024
hf trả lời vào 08/03/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Xavier

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Parfaitement situé proche de l'aéroport de Genève et de la zone des dépôts et industriels. Excellent petit déjeuner inclus. Personnel impeccable et disponible.
Lưu trú 1 đêm vào Tháng 3, 2024
hf trả lời vào 08/03/2024
Cher Client,Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions.Nous sommes heureux d'avoir su répondre à vos attentes et ne manqueront pas de passer vos commentaires positifs à l'ensemble de notre personnel.Nous espérons avoir le plaisir de vous accueillir prochainement et restons à votre entière disposition.Cordialement,Herve FrereHotel Director

10/10 - Xuất sắc

Siva

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well worth staying!
Ideal location to airport, lovely size rooms for a family. Nice and quiet and a good nights sleep before an early morning flight!
Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 29/02/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 29/02/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

Roger

Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 29/02/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Genoveva

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
J.COLLET Operations MANAGER trả lời vào 13/02/2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to see that you enjoyed your stay and it would be a pleasure to welcome you back for future trips in Geneva!Sincerely,

8/10 - Tốt

Noemi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy limpio el hotel, pensé que iba a estar más cerca del aeropuerto, pero si tienen transportación
Lưu trú 2 đêm vào Tháng 1, 2024
J.COLLET Operations MANAGER trả lời vào 13/02/2024
Gracias por tomarse el tiempo para calificar su estadía en NH Geneva Airport. Nos alegra saber que disfrutó de nuestro hotel y sería un placer darle la bienvenida nuevamente para futuros viajes.Atentamente,

10/10 - Xuất sắc

Juan luis

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
J.COLLET Operations MANAGER trả lời vào 13/02/2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels.Sincerely,

10/10 - Xuất sắc

Fabrice

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet hotel with the option to walk to the airport (in 35 min)
Lưu trú 4 đêm vào Tháng 2, 2024
J.COLLET Operations MANAGER trả lời vào 13/02/2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels.Sincerely,

10/10 - Xuất sắc

Audrey

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel, but is loud since it’s next to an airport
Lưu trú 1 đêm vào Tháng 2, 2024
J.COLLET Operations MANAGER trả lời vào 13/02/2024
Dear guest,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read that you enjoyed our hotel and it would be our pleasure to welcome you again for future travels. Sincerely,

10/10 - Xuất sắc

Jennifer

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 06/02/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 - Tồi

Kunal

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
You get what you pay for
Room wasn't ready to check in until 6 pm, had to wait in the lobby with family and our luggage without any complimentery service, booked a family room, got a much smaller room. And when we did get the room, there was a dirty towel left behind. Guess you get what you pay for, its a cheap hotel, and you get motel like service. Won't recommend.
Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 06/02/2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

6/10 - Được

gregori

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2024
hf trả lời vào 06/02/2024
Dear Customer, thank you for your stay and for taking the time to describe your impressions. We wish to apologize for not having met your expectations regarding all our proposed services. Rest assured that the satisfaction and comfort of our customers are important to us despite your feelings. We take good note of your comments regarding our service and will make the necessary corrections. We hope to have the pleasure of welcoming you soon to prove that we can be a better host and remain at your disposal. Best regards.Herve FrereHotel Director

10/10 - Xuất sắc

Cosimo Damiano

Lưu trú 1 đêm vào Tháng 1, 2024
hg trả lời vào 06/02/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Juergen, Chapel Hill

Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 27/03/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

2/10 - Tồi

gary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When I arrived to Geneva, I stayed at Nash suites and on the way back I stayed at NH. For the same price NH was not offering room's espresso coffee and a complimentary water(the room needs to be upgraded for that) and the earliest airport shuttle is at 5:50 am (Nash offers at 4:30 am ). My flight was at 7 am , so I had to pay $38.00 for a taxi. Everything else is fine.
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 30/01/2024
Dear Guest,First of all I would like to apologize for the inconvenience you have experienced in our hotel, and to express our deepest regret about it.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest's satisfaction and to provide an extraordinary service. This comment will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. However, we have our operational shuttles hours mentioned on the sites to prevent this type of comment, and guest dissatisfaction.We hope you give us a second chance. Looking forward to welcoming you back soon.Yours sincerely.Herve Frere Hotel Director

8/10 - Tốt

Carsten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Solides Airporthotel. Gute Betten
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 29/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Mario H R

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
MHP - Retornando a Brasil
Excelente atendimento, tratamento com amabilidade e eficiência!! O jantar no restaurante estava delicioso, no mesmo nivel da recepção!! PARABÉNS!!!! Voltaremos para repetir a experiência!!
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 29/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Lieve

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Uniquement trop chaud dans les chambres
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 29/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Charles

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Imperfect but great value.
Great value with free airport shuttle. Staff was overwhelmed and busy but friendly. Bathroom door didn’t stay closed, bathroom countertop needed deep cleaning or recaulking. Opened the window as rooms were too warm but smokers are regulars below. Breakfast was about $100 for 4 of us and a good value for Geneva. Still, a great value overall. We would return!
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 29/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Cecilia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
i chose the place because it was close to the airport. the only one that i was disappointed is that required to pay for early check in. but anyways we had a good rest prior to our early flight. We checked out at 3:50am
Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 29/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Charles

Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

deborah

Đi cùng gia đình
Thích: Tiện nghi phòng
All good exept the shower tub clogged.
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

Mariel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

svetlana

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

AGNES

Lưu trú 1 đêm vào Tháng 1, 2024
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Kamaleddine

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 29/12/2023
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

10/10 - Xuất sắc

Noyan

Lưu trú 2 đêm vào Tháng 12, 2023
hf trả lời vào 29/12/2023
Dear Client,First, let me show you my sincere gratitude for taking the time in sending us your review, and for the trust you have placed in our hotel, by choosing it for your stay at NH Geneva Airport Hotel.I really appreciate the good comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers.I assure you that comments like yours provides with the esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.Hoping to welcome you for your next stay with us so that I can meet you personally.Receive my best regards.Herve Frere

8/10 - Tốt

Maria

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 31/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

8/10 - Tốt

Cristina

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good option for a one night before a flight
Lưu trú 1 đêm vào Tháng 12, 2023
J.COLLET Operations Manager trả lời vào 27/12/2023
Dear Cristina,Thank you for taking the time to rate your stay at NH Geneva Airport. We are glad to read you enjoyed our hotel. We hope you had a great time and we can have the pleasure of welcoming you again for future stays. Sincerely,

2/10 - Tồi

Steven

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ
The staff was totally moronic and useless.
Lưu trú 1 đêm vào Tháng 12, 2023
J.COLLET Operations MANAGER trả lời vào 26/12/2023
Dear Steven,Thank you for sharing this very constructive feedback.We hope you are having very pleasant end of year celebrations.Sincerely,

10/10 - Xuất sắc

Zakari

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Lucas trả lời vào 24/12/2023
Cher Zakari,Nous vous remercions pour cette très belle note et ous espérons vous accueillir au plus vite encore une fois.Bonne fin d'année,

10/10 - Xuất sắc

Maroua

Lưu trú 2 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Burak

Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 09/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Michel

Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 02/01/2024
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

10/10 - Xuất sắc

Marcella

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 11/12/2023
Dear Customer,We thank you for your stay and for taking the time to describe your impressions.We are happy to have met your expectations and will be sure to pass on your positive comments to all our staff.We look forward to welcoming you soon and remain at your service.Regards,Herve FrereHotel Director

4/10 - Kém

Gilles

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
LE CHAUFFAGE A ÉTÉ TRÈS DÉSAGRÉABLE. ILS ONT DÛ ME CHANGER DE CHAMBRE.
Lưu trú 1 đêm vào Tháng 12, 2023
hf trả lời vào 08/12/2023
Cher Client, Nous vous remercions de votre séjour et d'avoir pris le temps pour décrire vos impressions. Nous souhaitons nous excuser de ne pas avoir répondu à vos attentes concernant l'ensemble de nos services proposés. Soyez assurés que la satisfaction et le confort de nos clients nous tiennent à cœur malgré votre ressenti. Nous prenons bonne note de vos commentaires concernant notre service et y apporterons les corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir prochainement afin de vous prouver que nous pouvons être un meilleur hôte et restons à votre entière disposition. Meilleures salutations. Herve Frere Hotel Director