Khách sạn Genoa Bay

"Breakfast was good, hotel is recently updated and comfortable to stay in."

"No room was not fully equiped, no one was present at the front desk. Bed sheets were filthy and had holes in the blankets. "

"The TV was an issue. It had a prior guests name on it and would turn on and shut off randomly. Unable to get it to stop. Turned on in the night. Other than that it was clean and comfortable. Staff friendly."

"Great room and staff "

"We were greeted with a warm welcome and giving very clear instructions. Staff avail 24/7 if any issues. Checked on us to ensure we had everything we needed. Rooms were fully equipped to be self sufficient if you wanted to be. Even had ice in oir room in apartment size fridge. Definitely stay again."

"For what it is - the motel did the job. Staff were great. Even phoned up to our room to see if we needed anything. No 5 star hotel even does that. Beds were comfortable and discount at White Noise didn’t hurt either."

"I had an accident, not on the property, so I spent most of my time in the room only. It fit all my needs. Some updates to bathroom/shower facilities are needed such as grab bars and perhaps walk in showers. These facilities may have been available in other rooms, we did not think to ask. Breakfast was good with a nice selection of choice. We would definitely go there again."

"Karey is a very personable host and if you are a dog lover she has 3 well mannered standard poodles; Wally, Tigre and Molly. If you like, Karey will call them into your room one at a time to meet you. The bed was comfortable, you have your choice of 3 breakfast items and ours was delicious. Unfortunately we only stayed one night, however , we plan to return to explore the surrounding beaches and walks."

"Staff was very helpful, even though we had to check in very late due to some issues with our trip, they were open to help and wait for us at 1am"

"Honestly, after arriving and checking in, we understood why the hotel has a 6.6 rating, even though the photos looked quite decent. One of the biggest downsides for us as a family with children was staying on the third floor without an elevator — carrying things and going up and down the stairs all the time was not very convenient. The breakfasts were fairly good, and the price of $185 including taxes for two adults and two children was reasonable for our travel dates. However, the overall...

"We had a nice room overlooking the harbour, quiet, clean and good size suite."

"Small town, older motel. It had what we needed but it may not work for everyone. Spent one night before flying out. Might be wise to stay closer to the international airport as the highways can be congested. "

"It’s a beautiful hotel in a stunning location. The price was well worth it and it has easy access to Victoria. The breakfast was also quite good. Highly recommend!"

"Clean room. Good location. Could use some updates."

"The breakfast was not what I expected; they got our order wrong, but overall it was a really great environment. The coffee in the lobby area with the view it has is worth a lot to experience."

"People above were noisy and came on at midnight. Shower spread water everywhere. "

"Gorgeous view, clean room WITH a couch and the comfiest bed."

"Beautiful surroundings"

"There wasn’t a coffee maker when we arrived, and the one later provided was leaking. We had to request another one afterward. It also felt like the appliances weren’t properly maintained, and there were no cupboards in the kitchen. They provided the hotel extension number information, but there was no phone in the room. Had to contact them by email because nobody answered the hotel phone number. The shower in the master bedroom didn’t work well, and the balcony hadn’t been cleaned — there...

"The front desk man was very helpful and kind. The room was lovely, there was yogurt, cheese and mandarins in the fridge in the room, and muffins were also provided, it was nice to be able to lounge in the room instead of going downstairs. The two-person tub was a bonus as well. Nice, quiet and close to everything."