Khách sạn Genoa City

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Pool could use a good cleaning."

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"Clean room, polite staff"

"Clean room and spaces, and excellent, quiet in room a/c. We needed a room spur of the moment for a grad party nearby and the Baymont Inn and Suites was perfect for the 4 of us. The coffee and breakfast got the spot in the morning. Thank you!"

"We arrived at the hotel very late and discovered after checking in that the bed linen hadn't been changed. After speaking with the front desk, I was moved to a different room."

"Clean"

"I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again."

"Good"

"Great customer service, food and the property was very clean. The pool was out of service."

"Clean room (needs different toilet seat), convenient parking, helpful staff and good location to baseball diamonds in Lake Geneva."

"The young lady at check-in was lovely - sweet, and then very apologetic when my kid found glass in the pool. The room, aside from the faint stain on the ceiling/humid closet that smelled like mildew, and the carpet that felt like too much soap was used during carpet cleaning, was fine enough. Bed was comfy. The water pressure was intense: finding a setting on the shower head that didn’t feel like I was being sand blasted was tricky, so kids got baths. I’m not one to complain, but once I noticed...

"Everything was good. Room was clean. Staff helpful and efficient "

"Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years."

"Do not stay here. Very rundown and dirty."

"We reserved a room for 4 guests. Our room only had 2 towels. When the front desk was paged, we were told to go get them from the lobby. I asked if they could be brought to the room and the gentleman was nice enough to bring them. Then, we realized that the room had no hand soap and no body wash. There was only one small bottle of shampoo, conditioner and lotion. For 4 people!? We also only had 1 roll of toilet paper (whatever was in the dispenser), when we called the front desk to get more, we...

"Good clean room. But people often gathered around the entrance at various times gives a bad impression and made us feel uncomfortable."

"La piscina es encantadora"