Khách sạn Genoa

"Nice property. No complaints. Breakfast in the a.m. pools a little chilly but thats about it."

"Good beds, shower. Limited breakfast options. Good price"

"No safe walkway to casino area, staff unfriendly and provided false info. Breakfast was always empty and took too long for service, do not provide towels or missing coffee to rooms. You much go pick up."

"It was quiet"

"our stay was amazing the hotel was so clean friendly staff"

"The property had everything that I needed. It is located conveniently to the local restaurants, Chicago Metra train station, and was close to the Illinois Railroad Museum, which was my primary reason for going here. The room was clean, quiet, and sufficiently setup with the basics like towels and cleansing products. The breakfast bar was setup nicely with foods that I liked."

"Hotel staff were very friendly and helpful. Buffet breakfast was good and stocked at all times. Rooms were very clean and tidy."

"Nice place in good location for the price. Not luxury but okay for a quick overnighter"

"Yes"

"You get what you pay for. The room was cheap, but the guy at the front desk had zero customer service skills. It took us a literal 30 minutes to get into the room after 3 trips back and forth with problems with the key, until he finally switched our room to another one. It was also dirty. The breakfast area had broken tables (like the marble tops were chipped enough you’d scrape your arm on them) and cracked leather seats, and the back of the booth next to us had stuff caked all over it. Lesson...

"The breakfast area was kept very clean and stocked. The staff was really nice. Emma at the front desk was very accommodating since our rooms needed to be changed because the request didn’t go through from Expedia to have adjoining rooms. They are in the process of remodeling so there is some understanding of the cleanliness. However, if you are going to put guests in a room, it should not have debris in the bathroom. A couple of the usb ports did not work."

"Great staff and very accommodating, thank you"

"Need to check the pool on a regular basis. My husband and I were going to get into the pool but the water was hazy, which made me think the pool was not staff monitored."

"The doors slam really loud. I felt like I was back in my college dorm room. I wanted uninterrupted sleep. Unfortunately this desire was not met."

"There was no pool or anything else available. It was start of the summer season. I was very unhappy"

"Good breakfast"

"the staff was very friendly and helpful. The facility and rooms were clean and comfortable."

"Very helpful staff"

"The restroom was not as clean and that is a big deal to me... hairs were found and the same ones were there after I asked for the room to be cleaned"

"A wonderful family-friendly experience with such kind hosts. They have some ducks that wonder the property and had left lettuce out for use to feed them. The continental breakfast was perfect with warm fresh from scratch muffins in the morning. I would 100% recommend!"