Khách sạn Genola

"Every thing was nice and clean and wish I could stay longer!!!"

"The staff were helpful and nice. Rooms were very well maintained and clean. Property was very well kept. Will definitely stay here again. Location was centrally located."

"Quiet, clean, comfortable room. Tesh at the front desk was super nice, friendly and helpful."

"This hotel is one of my favorites! i find myself just looking for reasons to go to Payson just to stay here! super clean and comfy, quiet and everything i want in a hotel room. "

"Excellent breakfast. Awesome staff. Very nice clean rooms. My family aha I loved it. The hot tub was great while the kids played in the pool."

"It was ok not as clean as before. We had hair in our bed and glitter so we wonder if the bedding was washed or not."

"First room door would not shut properly so it couldn’t lock and toilet wouldn’t flush. Moved to different room to find a massive wand of curly black hair in the shower."

"I've stayed here many times on my way to Three forks It's a beautiful hotel and a great location with plenty of amenities around. Property itself is clean while taking care of and managed The only advice I would have for them is the smell that comes out either from I think them not cleaning the AC filters and the rooms or the carpet. I believe that carpet should not even be in hotel rooms honestly there's too much traffic there.."

"Room was clean and spacious, but it had a bad smell. There weren't any toiletries and only two towels. Everything was adequate but we wished there was a comfortable place to sit, a hairdryer would have been nice as well as pen and paper."

"Clean room, great location, friendly staff. "

"yes it was clean and good communication"

"I did not eat the breakfast . I staff was nice and parking was firn"

"Breakfast was 👎. Noise was 👎. Room was not sealed and was dirty. The door has been kicked in so it wouldn't latch to lock, or open from the hallway. Dirty carpet and walls. The mattress on the fold out sofa was absolutely disgusting. Stained, dirty, brown and yellow, and stunk. Looks like it's never been cleaned since the 60s. It was mortifying. Do not stay in room 234."

"We like staying here, convenient to Orem and Provo. We are older but they put us in a handicap room which we didn't need and did not request. An emergency light went off in the middle of the night. The shower was different and not real practical for us. the cleaning staff did a very good job. Overall the stay was very good, just did not appreciate the being put in a special room we did not want nor need."

"Always a predictable and nice place Staff 100% positive interactions "

"So Peaceful and Pleasant room. Thank you."

"Was a great facility!"

"The temperature in the room was to warm and the aircondioner did not kick on at all. It would be a good idea to provide at least 2 towels per person. The bath matt was wet when i enrolled it. Assuming it hadn't been a fresh one. We went out to get a bite for breakfast and was sadly greeted by a non working coffee pot and only yogurt and Hostess donuts. Don't advertise as a bed and breakfast of there is no breakfast. It was very quiet and the bed was comfortable. "

"Parking was safe and secure. The heater kept the room nice and warm. The breakfast was good."