Khách sạn Genovar

"Spacious room with microwave and fridge."

"I had an amazing stay at Comfort Airport. The hotel was very clean, and the bed was extremely comfortable. The staff accommodated all of my needs, making my stay enjoyable from start to finish. I also appreciated how conveniently located the hotel was, with shopping, restaurants, and a grocery store all nearby. I would definitely stay here again and highly recommend it to others."

"Upon arrival the check in proceeds was seamless , however the elevator was inoperable, all the vending machines except the one one in the lobby was working. I asked that I not be disturbed on Thursday ( I was staying from Wednesday-Sunday) only bc I was working they took that as no house keeping services the entire time, but this could be chalked up to miscommunication. The room while being a dated property was not clean, there were what appeared to be make up stains on the pillow cases, the...

"I did not expect the room, cleaned only every four days !"

"The room was neat and clean. The location was the best thing because it was near everything. The staff were not the friendliest and acted like you were bothering them. There was a young lady who was kind of rude and condescending. I was able to relax but probably won’t go there again because they lack manners and good customer service."

"This trip was a disaster. The hotel room had black mold in the closet and on the bathroom ceiling. We didn't notice until we had had spent several nights there. That was the worse part. The breakfast was terrible. The first morning there weren't enough plates and utensils. There was NO fruit at all and this wasn't late in the morning. No pancake mix, a few pieces of bread, no bagels and there was no restocking of the hot bar. They had fruit the next day, but it was not restocked the day after....

"Room was pretty clean. Breakfast was pretty good. Location wasn’t the greatest but other than that, it was a nice stay."

"Loved the location. Bearing able to walk to everything. Staff was friendly and helpful. The rooms were very clean. The breakfast wasn’t much and the staff in there wasn’t as good as the rest of the hotel. The hotel overall just needs some updates and upkeep. Starting to look run down, but so was the visitor center."

"Staff was friendly. The room was spacious and clean. It was only a few minutes away from the Coliseum and the food spots"

"I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the...

"Clean Room and Friendly Helpful staff"

"Ok"

"All then staff were very courteous and professional."

"Great atmosphere!! Rooms a better dated but work. Great local from city center. Resort feel. just need a of work on the carpet on the 1st floor. Burger joint was awesome. Place is Best kept secret."

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"Not one complaint. I'll be coming back!"

"Awesome! Well worth it and will be visiting again."

"We loved absolutely everything about the property. It was beautiful driving in with flowers and pretty trees. Our room was so spacious and clean. The beds were super comfortable. The staff was helpful and friendly. We took a walk every morning on the beautiful property with sidewalks for safety. We also played pickle ball on the courts which was super fun. We would definitely come back again. It exceeded our expectations! Thanks for a wonderful stay!"

"Staff was friendly and helpful "

"it was in an ideal location for the Colosseum and the staff was exceptional. Plenty of nice restaurants and shopping around it which made the stay very pleasant. Breakfast was very nice. Nothing special about it, except the hot cinnamon buns, delicious."