Khách sạn Gens

"Der Aufenthalt insgesamt war gut. Allerdings hat uns der Empfang an der Rezeption gar nicht gefallen. Der Mitarbeiter begrüßte uns kühl und irgendwie schon arrogant herablassend. Vielleicht lag es daran, dass wir „nur“ zwei Standardzimmer gebucht haben? Bei so einem Start achtet man natürlich auch kritischer darauf, ob ansonsten alles stimmt. Und da muss man schon sagen, dass das Hotel sich zwar mit 5 Sternen schmückt, der 5. Stern aber eigentlich nicht mehr passt, da das Hotel mittlerweile doch...

"Was happy with location, Staff was very friendly and helpful. Especially the shuttle bus driver. My only concern with our stay was the roof top pool was closed, as this was the reason I book specifically this hotel. I would have hoped they would have provided an update to advise "

"Brilliant place for a short stay. Only issue was the walk to the hotel late at night but hotel was excellent "

"Air conditioning was not working at times, "

"Great location with free shuttle to/from airport, walkable distance from airport (10 min), close to train stop to take you to Old Town Porto, clean and comfy rooms and the staff were very friendly and helpful! Would definitely recommend this hotel!"

"Decent breakfast clean room and staff very helpful ***** 5 stars"

"Yes "

"N/A"

"We stayed here for 2 nights at the end of a trip to be near Porto and the airport. Everything was great! We arrived late, at 9:30 pm but the restaurant was still serving food until 11 pm. It looks like you can get some kind of food at the hotel 24 hours, the bar menu says you can get some food, the book in the room mentions room service in the night and the restaurant opens again really early. The room was clean, brand new looking. Everything was very quiet, if there was noise in the hall we...

"Overall good"

"Hotel de diseño con vistas estupendas al Duero. Tiene dos piscinas pequeñas, y un gimnasio y spa también pequeños, pero suficientes. El restaurante Raiva ofrece una comida y un servicio excelentes. El sumiller, Pedro, se portó especialmente bien con nosotros, explicando los vinos de la región y teniendo un trato muy amable. El hotel ofrece diversas actividades, como paseos por el Duero, excursiones, etc. Un lugar estupendo para relajarse y desconectar unos días."

"Clean room. Nice staff. Fresh breakfast"

"yes"

"Charming 16th-century hotel with spacious rooms, elegant bar and restaurant, centrally located in historic Porto. Highly recommend! "

"Breakfast was excellent "

"I truly don't understand why this hotel has a lot of good reviews. It is definitely overrated from my point of view. First of all, tray charge is €8.50 for room service no matter what you order. The room service guy we called didn't tell us about the tray charge and charged us directly when serving food. He also delivered to the wrong room and we ended up waiting 1 hour for a french fries! The tray charge isn't shown in the digital menu (from QR code) either until you go to the final page. I...

"Staff were rude but property was not bad, close to mcdonalds!"

"everything was very good and according to .4 stars hotels, room was 4+ . The only problem hotel is faced is the supply of hot water in shower at traffic hours. There are times not hot water in tabs and this need to get focus from management. Iam sure they know the issue. However our stay was perfect as location and hotel is superb. See you next time ! "

"Very clean, staff happy to help, great location to walk to the airport."