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Nhận xét về DoubleTree Resort by Hilton Hotel Penang

4 out of 5
DoubleTree Resort by Hilton Hotel Penang
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 311/731 nhận xét" "
Đánh giá 8 - Tốt. 279/731 nhận xét" "
Đánh giá 6 - Được. 69/731 nhận xét" "
Đánh giá 4 - Kém. 46/731 nhận xét" "
Đánh giá 2 - Tồi. 26/731 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Thi kim dung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2019
Karim Schadlou trả lời vào 04/11/2019
Dear Thi kim dung, Thank you for leaving us a top rating! I'm pleased to know that you enjoyed your stay with us and I look forward to welcoming you back to DoubleTree Resort by Hilton Penang soon. Sincerely, Karim Schadlou General Manager

6/10 - Được

koichiro

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
ロケーションは悪い。周りにレストランやスーパーがないのでバスかタクシーで買い物に行くしかない。
Lưu trú 2 đêm vào Tháng 3, 2024
Kristine Chan trả lời vào 21/05/2024
Greetings! We're sorry to read that the resort location was not exacting to your expectation, which affected what could have been a positive experience. Though our resort location is not your ideal selection, we still hope that there will be another opportunity to deliver the true and warm Hilton hospitality experience to you and it would always be our pleasure to welcome you back.Sincerely, Kristine Chan General Manager

6/10 - Được

Hong Ngoc, Petaling Jaya

Đi theo nhóm
Thích: Nhân viên & dịch vụ
The room facilities are dated and not so clean. You can see black mark on the duvet and the blankets in our twin room was having moldy smell. The toilet’s wall and corner are moldy and rusty. When the room’s floor is wet, it would not dry until the next morning. The beach opposite the hotel is full of rocks and cannot swim there at all. Not a really nice location comparing to the price we paid. On the next day, we moved to another apartment in Gurney Drive which was cleaner, cheaper and much nicer
Lưu trú 1 đêm vào Tháng 5, 2024
Kristine Chan trả lời vào 20/05/2024
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely,Kristine ChanGeneral Manager

10/10 - Xuất sắc

haidong

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good to stay for vacation. We booked a room with ocean view, very enjoyable. Swimming pool and gym are good.
Lưu trú 2 đêm vào Tháng 4, 2024
Kristine Chan trả lời vào 29/04/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Yan Xin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
餐厅吃物没有多少选择
Lưu trú 1 đêm vào Tháng 4, 2024
Kristine Chan trả lời vào 19/04/2024
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the dining experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Eng peng

Lưu trú 2 đêm vào Tháng 3, 2024
Kristine Chan trả lời vào 18/04/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Maxim

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sehr guter Standard für ein vier Sterne Hotel. Ist gut geeignet für Familien mit mittel alten Kindern.
Lưu trú 5 đêm vào Tháng 3, 2024
Kristine Chan trả lời vào 13/03/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Sangchul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice family resort with ocean view. Good breakfast, facility overall. Room and bedding was very comfortable. Only one thing is it's little far from the main shopping mall. Other than that, it's a recommendable resort hotel for a few days relaxation.
Lưu trú 3 đêm vào Tháng 1, 2024
Kristine Chan trả lời vào 11/03/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Kerry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Wifi was down one day
Lưu trú 3 đêm vào Tháng 2, 2024
Kristine Chan trả lời vào 19/02/2024
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the WiFi experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

2/10 - Tồi

Xiu Hui

Lưu trú 1 đêm vào Tháng 2, 2024
Kristine Chan trả lời vào 19/02/2024
Greetings! We are very sorry we did not meet your expectations generally. Perhaps there were some incidences which we overlooked and did not Make It Right for you. We’d greatly appreciate if you could share with us and define on the aspect where we could improve on to serve you better. Sincerely, Kristine Chan General Manager

2/10 - Tồi

Xiu Hui

Lưu trú 1 đêm vào Tháng 2, 2024
Kristine Chan trả lời vào 15/02/2024
We hope that there will be another opportunity to deliver the true and warm Hilton hospitality experience to you. It is my sincere wish that despite your not so ideal experience, you would still choose to return to our resort on your next trip to Penang. I ask for only this opportunity so as to accord you a memorable stay experience – one in which you are entitled and certainly expected of us. RegardsKristine ChanGeneral Manager

10/10 - Xuất sắc

Lin Wei

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
Kristine Chan trả lời vào 05/02/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Ai Cheng

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful resort ! Front desk staffs are friendly and polite. The only area requires improvement is the breakfast ..layout and quality of ingredients. Overall, service staffs are attentive and helpful!
Lưu trú 3 đêm vào Tháng 1, 2024
Kristine Chan trả lời vào 29/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

6/10 - Được

Sasikaran

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Kristine Chan trả lời vào 19/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Bassam

Đi cùng gia đình
The friendly staff and services provided was great, definitely would come back to visit
Lưu trú 7 đêm vào Tháng 1, 2024
Kristine Chan trả lời vào 15/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Jose Leonel

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
Kristine Chan trả lời vào 02/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

6/10 - Được

LONG KIT

Lưu trú 2 đêm vào Tháng 12, 2023
Kristine Chan trả lời vào 02/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Aram

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing hotel
Amazing hotel.
Lưu trú 2 đêm vào Tháng 12, 2023
Kristine Chan trả lời vào 18/12/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Chi Shen

Lưu trú 1 đêm vào Tháng 12, 2023
Kristine Chan trả lời vào 02/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Ingrid

Lưu trú 5 đêm vào Tháng 11, 2023
Kristine Chan trả lời vào 02/01/2024
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

SHIH MING

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2023
Kristine Chan trả lời vào 01/12/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

EE LING

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
The towel sticks with hairs , curtains with blood stains
Lưu trú 1 đêm vào Tháng 11, 2023
Kristine Chan trả lời vào 15/11/2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Sung-June

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Many hotels do the mistake of putting the fridge which is overheating inside the closet, and what it does is that the refrigerator does not get cold enough. So, what I did was to put the refrigerator out of the closet so that the drinks inside could get cold enough. It is not only your hotel, but many hotels does the same mistake and it seems you dont care wether or not inside the refrigerator can get cold or not.
Lưu trú 2 đêm vào Tháng 11, 2023
Kristine Chan trả lời vào 15/11/2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room experience that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

lazzat

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2023
Kristine Chan trả lời vào 03/11/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Anusha

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful seaside location
Lưu trú 3 đêm vào Tháng 10, 2023
Kristine Chan trả lời vào 17/10/2023
Greetings!Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.Sincerely,Kristine ChanGeneral Manager

10/10 - Xuất sắc

Jackson

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall good and clean room. Just no nearby restaurant or shops
Lưu trú 1 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 15/10/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 9, 2023
Kristine Chan trả lời vào 09/10/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Pearl

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super friendly and very helpful staff in making our stay very comfortable, as well as guiding us in getting around and things to do in Penang.
Lưu trú 3 đêm vào Tháng 9, 2023
Kristine Chan trả lời vào 02/10/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
good hotel
very good, clean and very professional support during the stay with WhatsApp support to stay connected.
Lưu trú 2 đêm vào Tháng 9, 2023
Kristine Chan trả lời vào 18/09/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

4/10 - Kém

Caleb

Không thích: Sạch sẽ
There was blood stains on the bed sheet. Apologized and that was it.
Lưu trú 4 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 04/09/2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room discomfort that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Joshua

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 08/09/2023
Greetings!We are excited to see your 5* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Best RegardsKristine ChanGeneral Manager

8/10 - Tốt

Joshua

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall, we're quite happy with our stay here. The service staff and facilities were great. If there was one minor complaint it would be there were things like shower hose installed wrongly so it didn't sit right on the holder and stains on the bedding. Location was a little out from the main Batu Ferringhi beach area but it was nice to be away from the main bustle but close enough to be able to get there conveniently.
Lưu trú 1 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 29/08/2023
Greetings! Thank you for taking the time to provide us with a detailed review of your most recent visit. Thank you for also highlighting on the room discomfort that you have addressed for further improvement. We hope to welcome you again soon. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Chandar

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property is a bit dated There is really no beach although the ad gives an impression there is one just 50m away. Great breakfast spread
Lưu trú 5 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 28/08/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

Gregory

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 25/08/2023
Great ratings are awesome! Thanks for taking the time to drop us some positive feedback!Kind Regards,DoubleTree Resort by Hilton Penang

10/10 - Xuất sắc

pakko

非常不错，而且服务生还会给小惊喜
Lưu trú 3 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 22/08/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine Chan General Manager

10/10 - Xuất sắc

K Y

Lưu trú 2 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 17/08/2023
We are excited to see your great 10* rating and happy to hear that you experienced our exceptional hospitality. Next time you are in the area, we would love to have you stay with us again! Thanks for taking the time to leave us your feedback, as it means a lot to us.Kind Regards,Kristine ChanGeneral Manager

2/10 - Tồi

Karen

Lưu trú 1 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 04/09/2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely, Kristine Chan General Manager

8/10 - Tốt

Cheng Kim

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
COSY GETAWAY
A very nice hotel and well refurbished with staff whom are helpful. Thank you for the nice experience.
Lưu trú 3 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 09/08/2023
Greetings!Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.Sincerely,Kristine ChanGeneral Manager

4/10 - Kém

Malika

Lưu trú 2 đêm vào Tháng 8, 2023
Kristine Chan trả lời vào 07/08/2023
Thank you for your 4* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,Kristine ChanGeneral Manager

2/10 - Tồi

Shaiphali

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff will discourage you to take Grab by saying Grab does not come here sooner which is not true and then will bring a driver on 50 MYR per hour minimum four hour and will force you to take tours. Driver they get will not start aircon until asked for. Cleaniness is pathetic , staff will forget to change towels have to constantly call them. And food is ok and is not that great or. Die for.
Kristine Chan trả lời vào 31/07/2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit. Sincerely,Kristine ChanGeneral Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2023
Kristine Chan trả lời vào 24/07/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

10/10 - Xuất sắc

Marcus

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great and friendly staff with a nice pool. We really enjoyed the property and breakfast buffet options with local and international options. The only drawbacks would be the stretch of beach close to the hotel is not the greatest and there is not much close by to the resort within walking distance but easily solved with a 10min cab ride to the batu feringhi area
Lưu trú 4 đêm vào Tháng 7, 2023
Kristine Chan trả lời vào 24/07/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

6/10 - Được

Jason

Lưu trú 1 đêm vào Tháng 7, 2023
Kristine Chan trả lời vào 24/07/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

8/10 - Tốt

Benz

Lưu trú 2 đêm vào Tháng 6, 2023
Kristine Chan trả lời vào 26/06/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Kristine ChanGeneral Manager

10/10 - Xuất sắc

ABDUL

Lưu trú 2 đêm vào Tháng 6, 2023
Freddie Coleman trả lời vào 21/06/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Freddie Coleman General Manager

8/10 - Tốt

Ja'afar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a pleasant stay at Doubletree Resort. Stayed at their spacious family room and they had a good buffet variety at breakfast. The resort is however, quite far from the airport (we took about 50mins to reach the resort due to traffic) and it can take around 20-30mins to get to Georgetown as well depending on traffic conditions. Apart from that, the resort offers a relaxing getaway from the city buzz.
Lưu trú 4 đêm vào Tháng 5, 2023
Freddie Coleman trả lời vào 01/06/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.

10/10 - Xuất sắc

WengTuck

Lưu trú 1 đêm vào Tháng 4, 2023
Freddie Coleman trả lời vào 08/05/2023
Thank you for your 10* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,DoubleTree Resort by Hilton Penang

6/10 - Được

Faruq

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Thích: Nhân viên & dịch vụ
Service was very good. However room feels very outdated and the floors are wooden but sticky (unsure why). Additionally parking is difficult if you’re back after hours. One weird thing, if you need assistance to deliver things like extra towels, cutleries there is a service charge. Overall, satisfactory.
Freddie Coleman trả lời vào 02/05/2023
Greetings! Thank you for taking the time to leave a review, we appreciate you bringing it to our attention that you haven't enjoyed your time with us. Kindly note that we have escalated the feedback to our departments to take necessary action. However, we hope to warmly welcome you again for a much more improved visit.

6/10 - Được

CHANGHOONG

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Nil
Lưu trú 1 đêm vào Tháng 4, 2023
Freddie Coleman trả lời vào 26/04/2023
Thank you for your 3* rating! We are honored to have had the opportunity to welcome you to our hotel.Kind Regards,DoubleTree Resort by Hilton Penang

10/10 - Xuất sắc

AZLY

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2023
Freddie Coleman trả lời vào 19/04/2023
Greetings! Thank you for making us your hotel of choice during your recent trip to Penang. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon.