4/10 - Kém
Lynn, Spring
05/10/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I don’t like to leave bad reviews…but I was so very disappointed with the conditions of our room at this hotel.
I will say that the front desk staff addressed the concerns when we called it to their attention. But the fact is, I shouldn’t have to call to their attention that there was mold growing on the walls of the shower and there were no towels, soap or bathroom amenities in our room.
There was some music thumping well past midnight on two of our three nights. And during the day the noise from the pool 4 stories down was very audible.
To their merit the breakfast buffet was extensive, there was plenty to choose from, some of it better than others. The location of the hotel is convenient and made walking to most areas of Georgetown easy. And despite what others have posted, our interactions with all staff were good. They were pleasant and smiled when we entered the hotel etc.
This was likely an incredible hotel 10-20 years ago. But is missing the mark by today’s standards.
Lynn
Lưu trú 3 đêm vào Tháng 10, 2025
