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Nhận xét về Tanjung Point Residences

3 out of 5
Tanjung Point Residences
508, Jalan Tanjung Tokong, Tanjung Tokong, George Town, Penang

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 65/117 nhận xét" "
Đánh giá 8 - Tốt. 41/117 nhận xét" "
Đánh giá 6 - Được. 8/117 nhận xét" "
Đánh giá 4 - Kém. 2/117 nhận xét" "
Đánh giá 2 - Tồi. 1/117 nhận xét" "

9,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Yaw Kuen

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ
If the property can be cleaner, that will be better. If you are staying multiple days, there are no housekeeping during the multiple days of stay.
Lưu trú 2 đêm vào Tháng 12, 2023

8/10 - Tốt

YEE KAY

Thích: Nhân viên & dịch vụ
management office is difficult to find for tourists who rent cars
Lưu trú 1 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Eslam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like the rooms and i recommend it because it’s really clean than many others
Lưu trú 2 đêm vào Tháng 9, 2023
Thaya trả lời vào 11/09/2023
Dear Guest,Greetings from Tanjung Point Residences!Thank you for taking time to drop us a line to share your experience with us. It’s our pleasure to have serve you and we look forward to your future stay with us. Thank you.Best regards,Operations Manager

10/10 - Xuất sắc

Wai Lin

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
很好的酒店
地方清潔乾淨環境優美值得推薦
Lưu trú 2 đêm vào Tháng 8, 2023
Thaya trả lời vào 18/08/2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

8/10 - Tốt

LEE YIN

Lưu trú 4 đêm vào Tháng 7, 2023
Thaya trả lời vào 23/08/2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

10/10 - Xuất sắc

Zailani

Lưu trú 1 đêm vào Tháng 5, 2023
Mary trả lời vào 08/06/2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

10/10 - Xuất sắc

Vijayarani

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The seaview was excellent!
Lưu trú 2 đêm vào Tháng 10, 2022
Jacky trả lời vào 03/01/2023
Dear Vijayarani,Thank you for the feedback and we hope to welcome all of you in the future time,

8/10 - Tốt

Zaidi, Bentong

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Ovwrall it was a great stay! I love the view of the sea. Very calming. The room is big enough. Everything is complete. Just that, there's no towel available upon our arrival, no breakfast provided and no toothbrush set provided which pretty inconvenient for me.
Lưu trú 3 đêm vào Tháng 7, 2022
Kamarudin trả lời vào 23/08/2022
Greetings from Tanjung Point Residences, Penang!Thank you for your valued review. We are glad to know that some aspects have met your expectations.However, we sincerely apologize for those that fell below your expectations. We will look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience.We look forward to having you again in Tanjung Point Residences, Penang.

8/10 - Tốt

Tan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 6, 2022
Mary trả lời vào 08/06/2023
Dear Guest,Greetings from Tanjung Point Residences!We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you.Best regards,General Manager

8/10 - Tốt

CONNIE

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good , nice serbice
Lưu trú 4 đêm vào Tháng 5, 2022

8/10 - Tốt

Sandra

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the pool. The apartment was big enough. No problems at check-in. Our car was not ready during our stay there (not their fault), but it was not a very convenient location without a car. Not much within walking distance except a couple of restos, had to take the bus. Ahd the apartment was not well furnished (no plates, no ustencils, just a couple of glasses and cups).
Lưu trú 3 đêm vào Tháng 4, 2022
Sheena Balan trả lời vào 02/05/2022
Dear Ms Sandra, Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. Our utensils are kept in the Kitchen Cabinet and we will only open upon request. We will look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to having you again in Tanjung Point Residences, Penang.

8/10 - Tốt

azita

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
-Good location -clean beach -nice apartment interior -parking a bit hassle everytime want to drive out must go down to frontdesk to wave/validate touch&go card then only can drive out if peak hour takes more than 20min to wait for the lift to come down coz is 37floor apartment only 2 lift to cater whole
Lưu trú 2 đêm vào Tháng 12, 2021
Mary trả lời vào 08/06/2023
Dear Guest,Greetings from Tanjung Point Residences!We are most grateful for your kind words and for taking the time to recognize our team's efforts in providing our best service possible. We'll certainly look into the area of concerns for further improvement.Meanwhile, stay safe and we look forward to welcoming you soon!Thank you.Best Regards,General Manager

8/10 - Tốt

WONG TAK MING

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room size is not large, typical studio apartment size with a small dining table. However every room will have a full beautiful sea view. Swiming pool is great and free parking space is provided upon request. Also you are able to have nice walk in the beach. Overall this is totally value for money that I will highly recommend to other visitors. A little complaint is about house keeping service is not provided everyday (the staff said they only provide 1 time room cleaning service for 2 nights staying) unless you request to do so
Lưu trú 2 đêm vào Tháng 3, 2020
Fida trả lời vào 01/04/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. We look forward to have you again in Tanjung Point Residences, Penang.

6/10 - Được

TerryCurrie, Pontefract

Đi theo nhóm
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nice big rooms and very clean,staff were courteous and friendly throughout my stay. Was a little disappointed with checkin and the amount of rules and regulation you had to follow whilst staying there.
Lưu trú 12 đêm vào Tháng 1, 2020
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

10/10 - Xuất sắc

Dominique

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2020
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

4/10 - Kém

Andrew

Đi theo nhóm
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The receptionist is not friendly during check-in and not information is given. I have to ask everything then only he will tell me. All he does is to ask me to give a deposit and hand over me the room card. After check-in, I found out the fire alarm sensor is keeping beeping then I have to go down with all my luggage to lobby because the phone in the room it wasn't working. After that, they send someone to take it away from the fire alarm sensor. Later on, I found out the TV is not working so that I call them, they told me if I want to watch TV they need to send maintenance guy to key in some code then only I can use TV!!!!!!!!!!!!!!!!!!!!! This is ridiculous, Why they did not fix it before I checked in. After the stay, I found the room is not worth the price I paid for. OVER price with poor room amenities and condition, with nothing around. Not recommended this place at all.
Lưu trú 1 đêm vào Tháng 1, 2020
FIDA trả lời vào 06/02/2020
Greetings from Tanjung Point Residences, Penang! Thank you for taking your time to review our property. We are sorry about the hiccups that took place during your stay and would like to extend my most sincere apologies. I will look into the matter with my team for further improvement. It is our genuine hope that you will visit us again.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool is quite cold take note if you have kids especially.
Lưu trú 5 đêm vào Tháng 1, 2020
FIDA trả lời vào 06/02/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location and the staff. Very helpful. There should be a deep clean at least every month as changeover will not allow the cleaners to do a thorough clean of every corner. The apartment floors appeared clean but when you walk on the tiles ones feet turned black especially when walking on the balcony and the outside utility area. It had not obviously cleaned between stays. The sides of kitchen cupboards where spillages has occurred had not been noticed and wiped up. The edges of the showers could have more attention paid to it as cumulative dirt over time will lower the appeal to clients. Cleaners should not handle Soiled wet linen with bare hands and just place them on the floor outside apartments. They should go straight into linen bins for dirty linen - our group had diarrhoea and vomiting and much of the linen was soiled yet it was handled with bare hands and placed in a pile on the floor. Those same hands will handle other apartments, door handles, lift buttons with a potential to spread the sickness. Hope you take these comments positively. We only wanted to help improve your business standard.
Lưu trú 9 đêm vào Tháng 1, 2020
FIDA trả lời vào 06/02/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your detailed feedback. We regret to hear that your stay didn't turn out to be a pleasant one. Your comments are very important to us and we will seriously work towards a better service in the future. We hope to have you back in Tanjung Point Residences as we believe your next visit will be a truly different experience.

10/10 - Xuất sắc

Christophe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Très bon établissement. Personnel sympathique et serviable. Toutefois un explicatif serait nécessaire pour l’emploi de l’ascenseur nécessitant la clé de la chambre. Bien desservi par les lignes de bus. Supermarché à proximité.
Lưu trú 6 đêm vào Tháng 12, 2019
Fida trả lời vào 20/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 - Xuất sắc

Zareena

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome appartments
I was a bit worried at first but this place out did all my expectations. It was wonderful....the appartment was huge ...clean..an just everything was perfect. Waking up to the scenery of the ocean an pool daily was just the cherry on the top. Five stars from me 4 Tanjung point
Lưu trú 4 đêm vào Tháng 12, 2019
Sue trả lời vào 08/01/2020
Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
シャワーのお湯が夜出なかった。
Lưu trú 2 đêm vào Tháng 1, 2020
FIDA trả lời vào 28/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your detailed feedback. We regret to hear that your stay didn't turn out to be a pleasant one. Your comments are very important to us and we will seriously work towards a better service in the future. We hope to have you back in Tanjung Point Residences, as we believe your next visit will be a truly different experience.

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service apartment is nice and big enough for a family to stay! The sea view is great! Recommend to stay here
Lưu trú 2 đêm vào Tháng 12, 2019
Sue trả lời vào 08/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I was welcomed by an Indian female staff on 26/12 at about 3pm. She was awesome and very pleasant. Explained the necessaries. How ever the female Malay staff - think she needs to have better attitude and learn how to smile. We are guest and it’s bcos of us she has a job. I witnessed how to managed a guest checking out - she was rude but guest kept quiet. However, we did ask for a towel as one of our towels had a stain - but we never got it at all. One other thing - pls leave some guide as to how to operate your tv. Other than that - my stay was fantastic. Fantastic vow too if I may add.
Lưu trú 4 đêm vào Tháng 12, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

8/10 - Tốt

Goncalo

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good conditions
The hotel has great conditions, the views over the sea are amazing, the room is very good and clean. On the other hand, the service could be improved, namely in the chapters around the swimming pool. In fact, it was more like a fun-recreative area or a diversion-park: we could not stay there more than 3 minutes. All the rest, positive points.
Lưu trú 2 đêm vào Tháng 12, 2019
Sue trả lời vào 08/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

10/10 - Xuất sắc

shireeta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
very happy and beautiful scenery. 3 room with 3 bathroom. Kitchen complete. extra room for ironing. can swing in the pool or beach. As seen in the web photo. Recommend. Easy to park . Near shop.
Lưu trú 1 đêm vào Tháng 12, 2019
Sue trả lời vào 08/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
like: the room is new and clean dislike: slow check in, the check in area is too small
Lưu trú 2 đêm vào Tháng 12, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 12, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ
酒店不是每日清潔及換毛巾， 即使去前台問他可否換清潔毛巾也被拒， 電梯內時常 有積水， 應該是住客游完水滴下，沒有事常保持乾淨衛生， 對此酒店的清潔程度感到失望。
Lưu trú 3 đêm vào Tháng 12, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for your valued review. We are glad to know that some aspects have met your expectations. However, we sincerely apologize for those that fell below your expectations. I will personally look into those matters with my team for further improvement. Rest assured that your next visit will be a truly different experience. We look forward to have you again in Tanjung Point Residences, Penang.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great family holiday
Tanjung Point residences was brand new. We booked 5 units of 3 bedroom apartments and were given them all on 2 floors next to each other. We were very happy with the accomodation. There were 5 families - 28 of us altogether. Positives : Beds super comfy, apartments nice and big. We loved our apartment. Bathrooms nicely designed. The master had a lovely sunken shower. Views of the ocean - magnificent. Kitchen nice and modern. The pool was really lovely though. The children had a gorgeous time. We also liked the “news.com” shop downstairs. Well equipped and had really good Pau and soft serve ice cream. Negatives : No washing machines - laundry cost was rm20 per load of wash, rm10 per load to dry. We went to the nearby laundromat. The lifts were super full at check in time that we waited very long (almost 30 minutes) just to get down to the ground floor to go out for lunch. Most of us decided to walk down the stairs (22floors) when lifts became too busy. Only 2 lifts. The 3rd lift was designated “staff only” Beach looked nice, but there was a pipe running down to the beach releasing some very smelly water - and that turned us off going to the beach anymore. Room cleaning happened once every 2 days and rubbish was a problem. We were told to put it at the lift but there it stayed till the next day.
Lưu trú 4 đêm vào Tháng 12, 2019
Management trả lời vào 27/12/2019
Thank you for your kind review. We will look into your comments and hope to see you back again soon.

10/10 - Xuất sắc

shireeta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very happy stay. Similar with the photo in the website. We stay at 3 bedroom with 3 badroom. Big living room. And one room for ironing and area for . Complete Kitchen equipmen t to cook. there are also microwave and fridge.
Lưu trú 1 đêm vào Tháng 12, 2019
Sue trả lời vào 08/01/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

8/10 - Tốt

Wai Loong

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Value for money stay
Value for money especially for family or group of 4-6. Superb view with all sea facing units!
Lưu trú 2 đêm vào Tháng 12, 2019
FIDA trả lời vào 06/02/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful seaview with friendly staff ..facilities is good with a pool, laundry and children playground ..carparking is convenient and save .
Lưu trú 4 đêm vào Tháng 12, 2019
Management trả lời vào 18/12/2019
Thank you for your review. We hope to see you back again soon.

10/10 - Xuất sắc

Edwin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place, good for families
Lưu trú 4 đêm vào Tháng 11, 2019
Management trả lời vào 27/12/2019
Thank you and Happy New Year

8/10 - Tốt

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Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location and value for money
Overall good. Except hotel should pay more attention to maintenance. Shower area clogged with water because floor trap full of hair inside. Maintenance team promptly came to fix the problem. Periodic cleaning of floor trap would be good. Floor was a little sticky but housekeeping was quick to rectify that. Quiet area. However the lift takes a long time to come up and down. Perhaps should allow guests to use all 3 lifts instead of only 2. Then it wld be much faster. Lifts usually wet due to guests not wiping off after swimming and immediately entering the lifts. Please put up signs in all the major languages so that people can understand that they need to towel dry before entering lifts. Not everyone can understand just one language.
Lưu trú 3 đêm vào Tháng 11, 2019
Management trả lời vào 12/12/2019
Dear Guest, Thank you for your review and comments. We will definitely look into this matter. Regards

8/10 - Tốt

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Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Not too bad
Lưu trú 2 đêm vào Tháng 9, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

6/10 - Được

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Lưu trú 2 đêm vào Tháng 11, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 - Tốt

Amy, Hong Kong

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The building very new, clean and nice decorate, good view, just the channels of TV are not good enough as we always need Hong Kong / China / Taiwan movies.
Lưu trú 1 đêm vào Tháng 11, 2019
Management trả lời vào 26/11/2019
Dear Amy, We appreciate your taking the time to write us a review. We will certianly look into your comments. Thank you The Management

8/10 - Tốt

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Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
New and pleasant room and furniture design. Great view of the sea from room balcony and access to the beach.
Lưu trú 1 đêm vào Tháng 11, 2019
Management trả lời vào 18/12/2019
Thank you, Please come back soon.

8/10 - Tốt

Shannen

Đi theo nhóm
Thích: Sạch sẽ
The environment and also the view is good comfortable to stay in. The elevator was slow when the place is full with people. Registration time the staff seem to be unaware which room to which room to give us
Lưu trú 4 đêm vào Tháng 10, 2019
Siva trả lời vào 10/11/2019
Greetings from Tanjung Point Residences, Penang! Thank you for your time in writing to us this feedback. We are glad you have enjoyed your stay with us. We are seriously working towards providing better travel experiences and you will definitely notice a difference in you next visit. We trust you have a pleasant journey home and we are looking forward to have you again.

10/10 - Xuất sắc

Shella

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great choice
Great location, great beach access, beautiful pool area, comfortable and clean apartment. gorgeous balcony views, convenience store on property, and close to spa and restaurants. Short ride to Gurney Plaza. Highly recommend
Lưu trú 2 đêm vào Tháng 11, 2019
Siva trả lời vào 10/11/2019
Greetings from Greetings from Tanjung Point Residences, Penang! We thank you for the great comment! I will share them with the team as your words and acknowledgements of their efforts are the best rewards. We are looking forward to welcome you back. If we can ever be of any assistance, please do not hesitate to contact us directly. Thank you and have a nice day!

10/10 - Xuất sắc

LSYeoh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great rooms with beach view and well equipped kitchen. Lift often wet from guests using the pool which could represent a fall risk especially for elderly guests despite being frequently mopped. May be a good idea to place a heavy rug or some other means for guests to dry their feet before entering the lift. Also good to have a hose near the gate leading to the beach so that guests can wash their feet after visiting the beach and not bring sand back to the lobby and lift.
Lưu trú 1 đêm vào Tháng 10, 2019
Siva trả lời vào 10/11/2019
Greetings from Tanjung Point Residences, Penang! Thank you for taking your time to review our property. We are sorry about the hiccups that took place during your stay and would like to extend my most sincere apologies. I will look into the matter with my team for further improvement. It is our genuine hope that you will visit us again.

10/10 - Xuất sắc

Joe

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice feel like home
Overall very good and clean. Just taking long time during check out as they needs to check the room condition before before they let you go.
Lưu trú 2 đêm vào Tháng 10, 2019
Management trả lời vào 31/10/2019
Thank you for your review. And we are glad to be of service.

8/10 - Tốt

CHIA

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

8/10 - Tốt

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Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great sea views....good bathrooms...master bedroom is nice
Lưu trú 3 đêm vào Tháng 10, 2019
Siva trả lời vào 10/11/2019
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We trust you have a pleasant journey home and we look forward to serve you again!

10/10 - Xuất sắc

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Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 10, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

10/10 - Xuất sắc

Kwanhyuk

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 9, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!

6/10 - Được

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Đi cùng bạn đồng hành
Thích: Sạch sẽ
It was too new when we were there. No restaurant, no breakfast, ...
Lưu trú 1 đêm vào Tháng 9, 2019
Fida trả lời vào 24/09/2019
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Shazza

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Like: New, clean and spacious room with gorgeous seaview Dislike: Main bathroom water doesn't flow smoothly and flooded. Also there's isn't any housekeeping and replenishing of amenities during the period we stay
Lưu trú 2 đêm vào Tháng 9, 2019
Fida trả lời vào 24/09/2019
Thank you for your review, will improve on the issue and highlight to management.

8/10 - Tốt

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 8, 2019
Kalai trả lời vào 02/03/2020
Greetings from Tanjung Point Residences, Penang! Thank you for sharing your feedback with us. Knowing that you have enjoyed your stay is the best reward for my team. We look forward to serve you again!