Khách sạn Gera

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"Hotel ist noch im 20. Jhd. Insgesamt ein abgewohnter Eindruck. Es fuhr nur ein Fahrstuhl und beim Frühstück waren die Spiegeleier komplett kalt. Frühstück zur Rushhour ist nicht die beste Idee."

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Clean room"

"Reichlich Frühstück in gemütlicher Atmosphäre. Das Zimmer war für dieses rustikale Ambiente sehr gut eingerichtet, überrascht war ich von einer kleine Küche (je nach Zimmer) Der Innenhof ist ein sehr schöner Stil der mittelalterlichen Baukunst, auch sehr gemütlich. "

"Good Acommation. "

"Stay was okay. But we had to wait 30 min at the front desk for staff to arrive. When they arrived they did not even care and were rude. The receptionist said the cleaning staff hasn’t done her job and she had to make up for it. But she was saying it extremely annoyed and not saying sorry at all, after I was saying I already waited for 30 minutes."

"The property sends the checkin info via a link to Expedia message box. However Expedia app doesn’t allow links apparently so you can not follow the link to the checkin site. Fortunately I have my laptop so could login to the Expedia website and follow the link. If I didn’t have the laptop it would have been very hard to do the checkin. There is nobody at the property to help, no reception or front desk or anybody. It is all based on the code that is supposed to be sent you after finishing a...

"Sehr kundenorientierte Morgenbetreuung mit unkomplizierter Nutzung der Sauna am Morgen vor Abreise, sowie sehr reichliches und mit Liebe angerichtetes Frühstück. Herzlichen Dank für die Gastfreundschaft ich komme sehr gern wieder!"

"Die Wohnung ist sehr neu und sauber. Der Check-in verlief reibungslos."

"Zimmer sauber , Handtücher fehlten. Für eine Nacht mag es gehen"