Khách sạn Gerton

"Horrible! Lost power the one night - they didn’t know why. No storms. It was just the one block. The staff ( one person) was not helpful at all. Horrible customer service. I was there for work, WiFi didn’t work. Never recommend this place. No apologies about the loss of power, wasn’t willing to do partial refund. I’m going to dispute my credit card. "

"Lindsey and her staff did a great job! We love the Lake Lire area and community! "

"No coffee available - even in the common area. Otherwise, good place for the price. "

"Such a unique place - great vibe and visit! "

"This was a busy time in Asheville, with a concert and a repticon happening at the same time. However, the staff was friendly, relaxed, efficient, and helpful. The property was nice and clean. "

"We had a great stay ! Nice hotel. Clean rooms. Great location to all places we visited - Hatley Pointe, Appalachian hiking trails, Biltmore Estate. The best part about the hotel was the staff. The front desk staff were very nice. Breakfast was good and the staff at breakfast area was extremely kind. Very happy with our stay. "

"This hotel seems like it is newer, so everything was very clean & tidy. The welcome desk staff were friendly. It was nice to have a continental breakfast included, as well. The only issue we ran into was that our bed was not re-made/towels were not replaced when we returned at the end of the day. Not sure if ours got missed by accident, and not a huge deal, but we were a little surprised by this. "

"No pet"

"Room was clean, but we found a hair in the bed, so could be a little cleaner. Bathroom was spotless and beautiful! Terry, the woman at the front, was wonderful to talk to and very understanding to us getting in late on check in. We ended up checking out a little late and they had no problem with it too. Overall, a great stay and will be comjng back in the summer! "

"Great aura! Staff was helpful! We slept great on mattresses and near Saluda and Hendersonville which we wanted to explore. We would stay here again."

"Nice staff"

"Too property friendly staff and helpful and understanding"

"Nice property for a quick business trip outside of the city, but still within 10 mins of downtown Asheville."

"Breakfast sucks. It’s not edible. Hotel also charged me twice and would not refund my deposit"

"Great stay"

"The room was clean, the property was quiet and the staff was friendly and helpful."

"Staff was very pleasant and helpful. Rooms were very clean. Only problem was the fridge didn't work well. But everything else was nice! The breakfast was great and thank you for letting us book with you!"

"Great place! "

"We enjoyed the pool, hot tub, gym, and breakfast choices. The room was clean, comfortable and great shower. "

"Room not clean, roaches in the room."