"We spent a week there and overall it was pretty good. Having a kitchen was handy, allowed us to make our own breakfast and dinners which saved from eating out all the time.
Unfortunately, daily cleaning wasn’t up to scratch, often they didn’t replace bathroom mats, face towels and some kitchen food sanitation essentials.
The kitchen closed at 5pm so you would have to make sure to place your orders before 4.30pm for pick up by 5pm.
There was a lot of construction, which I assume would be great...
"Liked location, have stayed before and had a beautiful stay, this time, not so good, dinner very over cooked, and paid a lot for dinner, had to ask for music to be turned down so we could sleep after 10pm on a Sunday. Staff lovely but overall not like it used to be in the old days….but times are a changing and that is how the world works….but for the beautiful location which I worked my trip around to stay again…really disappointed."
"The hotel was clean and the food was good. However, I was disappointed with the parking situation.
When I made the booking, it indicated that free parking was available, and the hotel photos also gave the impression that parking would be easily accessible. However, when we arrived, we found that most of the parking spaces belonged to other organisations, and the hotel itself had only a limited number of spaces available.
I think the hotel should clearly explain during the booking process that...
"The staff was one of the best we have had when traveling, genuinely happy and helpful. Claire especially gave us some great recommendations in both Queenstown and Arrowtown which impacted our stay in such a positive way. Hannah at the front desk was also very helpful.
The outdoor hot “springs tubs” were great after days of skiing and the fireplace and outdoor space in the room made it extra special.
I do wish they had the Smokehouse open, but I understand it’s seasonal
We would definately...
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