"BED BUGS!!! I stayed at this place for 4 days and woke up first day with bite marks all over my body. Since there is no front desk, communicating and getting a new room took hours as the staff online would respond every 3 hours with one sentence max. Upon my trip, I tried to get In touch with the hotel regarding my issue and they simply just ignored, offered no compensation nothing. Terrible."
"Eu e minha amiga ficamos extremamente decepcionadas com o hotel. Totalmente diferente do anúncio. O quarto não estava limpo direito, tendo resto de cabelo dos hóspedes anteriores. Muita poeira no quarto, os móveis pareciam que não limpos há tempo. Tudo muito antigo e mal preservafo. E além disso, pela noite surgiram muitas moscas que não sabíamos como estava entrando no quarto, algo que acredito que seja comum, pois havia um mata moscas manual no quarto. Só conseguimos dormir, depois que minha...
"Sehr schönes Hotel mit äußerst freundlichem Personal. Wir waren nur eine Nacht auf der Durchreise dort und würden es immer wieder buchen. Genug Parkmöglichkeiten direkt am Haus, leckeres und ausgiebiges Frühstück, Check-In auch spät abends möglich. Es gab absolut nichts zu bemängeln"
"Great spa and had a nice dinner at the restaurant! There was amazing views of the mountains. Lady at the desk and server was nice and provided great service as well."
"Stayed here 4 nights recently. The reception staff are superb. Both Keno and Christina were extremely helpful and kind to me. Keno was the one who checked me in and he answered all my questions very patiently. They have limited reception hours so i was concerned that I may need help outside those hours and I only had a data esim so I couldn't call the hotel reception outside their hours. Keno was so kind to help me resolve this. Thankfully I didn't need any help while reception was closed.
I...
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