Khu sảnh

Nhận xét về Quality Inn

2.5 out of 5
Quality Inn
2519 Enterprise Rd, Goodland, KS

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 198/545 nhận xét" "
Đánh giá 8 - Tốt. 210/545 nhận xét" "
Đánh giá 6 - Được. 70/545 nhận xét" "
Đánh giá 4 - Kém. 39/545 nhận xét" "
Đánh giá 2 - Tồi. 28/545 nhận xét" "

8,0/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,4/10

Tiện nghi, dịch vụ

7,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Richard

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Would never stay in this hotel every again!!!
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 22/05/2024
Hello Richard, We appreciate your feedback and regret to hear about your experience. Your comments are valuable for us to improve our services for future guests. Please feel free to contact our management team directly to further discuss your concerns.

8/10 - Tốt

Blia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very helpful
Lưu trú 1 đêm vào Tháng 5, 2024
Manager trả lời vào 11/05/2024
Hello Blia,We are pleased to hear that our staff provided helpful service during your stay. Your feedback is much appreciated in helping us ensure a positive guest experience for all. Should you have any other comments or suggestions, please feel free to reach out to us at your convenience.

10/10 - Xuất sắc

Teresa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All clean and friendly..
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Teresa,We are thrilled to hear that you found our hotel to be clean and our staff friendly. We strive to provide a comfortable and welcoming experience for all our guests. Should you have any further feedback or concerns, please don't hesitate to reach out to our management team directly.

10/10 - Xuất sắc

Patrick

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed was super comfortable
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 04/05/2024
Hello Patrick,We are delighted to hear that you found our bed to be comfortable during your stay. Our team takes great pride in providing a restful and enjoyable experience for all our guests. Your feedback is truly appreciated in helping us maintain our high standards of service.

10/10 - Xuất sắc

Patrick

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very comfortable bed
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 30/04/2024
Hello Patrick,We're thrilled to hear you found our bed comfortable during your stay. Your comfort is our priority, and we're glad we could provide you with a good night's rest. If you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back soon!

8/10 - Tốt

Tami

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
The room was clean and had everything we needed.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 01/05/2024
Hello Tami,We are delighted to hear that you found your room clean and well-equipped during your stay. We always strive to provide a comfortable environment for our guests. Should you have any future concerns, feel free to reach out to our management team directly for further assistance. Thank you for choosing to stay with us.

8/10 - Tốt

steve

Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 17/05/2024
Hello steve, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 - Tốt

Jay

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Sometimes there is nothing like a good night's sleep in the middle of nowhere. Wasn't sure how it would work with the sink being "in the room", but there was a nice nightlight that made it possible to use the facilities easily without a phone or flashlight. The rooms haven't been upgraded to have outlets where you'd want them in the modern era, but we made do.
Lưu trú 1 đêm vào Tháng 4, 2024
Manager trả lời vào 13/04/2024
Hello Jay,We're glad to hear you enjoyed a good night's sleep! Our unique room designs aim to provide a memorable experience. The layout with the sink in the room is part of our charm, complemented by thoughtful touches like the nightlight. We appreciate your feedback on the outlets and will consider it for future improvements. Your adaptability is truly appreciated.

8/10 - Tốt

Craig

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 20/04/2024
Hello Craig,We're delighted to hear you enjoyed your stay with us! Should you have any suggestions or concerns, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Kevin

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 15/04/2024
Hello Kevin,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

10/10 - Xuất sắc

Gretchen

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 09/04/2024
Hello Gretchen,We are happy to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 - Xuất sắc

Jordan

Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 07/04/2024
Hello Jordan,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay!

8/10 - Tốt

Vitalii

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Smelled in the room
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 16/03/2024
Hello Vitalii, We appreciate you sharing your feedback with us. Your comments have been noted and will be forwarded to the relevant department for review and improvement. Our team is committed to providing a comfortable stay for all our guests. Please feel free to contact our management team directly to discuss your experience in more detail.

10/10 - Xuất sắc

Doug

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Manager trả lời vào 12/03/2024
Hello Doug,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon.

8/10 - Tốt

Todd

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value bed could be better but was fine for the price
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 01/02/2024
Hello Todd,We appreciate your feedback and are glad you found our hotel to be a good value. We will take your comment about the bed into consideration as we continue to improve our services. We hope to welcome you back in the future to provide an even better experience for you.

8/10 - Tốt

Matthew

Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 27/01/2024
Hello Matthew,We're delighted to hear that you had a positive experience during your stay at our hotel. We appreciate your support and hope that you would consider staying with us again in the future. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly.

4/10 - Kém

Khách đã xác thực

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Have stayed here many times over the last 20 or so years but feel the facility has deteriorated and the personnel are now unfriendly immigrants who lack professional hospitality. It was disappointing and unfortunately I won’t be back.
Lưu trú 2 đêm vào Tháng 1, 2024
Manager trả lời vào 26/01/2024
Dear Guest,Thank you for your loyalty over the years. We appreciate your feedback and apologize if you felt the facility has deteriorated. Our team strives to provide exceptional service to all our guests, regardless of their backgrounds. We value diversity and believe in creating a welcoming environment. If you have any specific concerns, we encourage you to reach out to our management team for further assistance.

10/10 - Xuất sắc

Krysta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 23/01/2024
Hello Krysta,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Sarah

Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 22/01/2024
Hello Sarah,We are thrilled to hear that you had a fantastic stay at our hotel! It was a pleasure to have you as our guest, and we appreciate you choosing our hotel for your accommodation needs. We look forward to welcoming you back in the future.

6/10 - Được

Nicole

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 18/01/2024
Hello Nicole, Thank you for choosing our hotel for your stay. We appreciate your rating and value your feedback. We encourage you to reach out to us directly with any specific details about your experience, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back in the future.

2/10 - Tồi

James

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 16/01/2024
Hello James, We apologize for any inconvenience you may have experienced during your stay. We would appreciate it if you could reach out to us directly with any specific feedback, as we value your input and would like to address any concerns you may have. We hope to have the opportunity to welcome you back in the future and provide a better experience.

2/10 - Tồi

Samantha

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 17/01/2024
Hello Samantha, We apologize if your recent experience did not meet your expectations. We would appreciate it if you could kindly reach out to us directly with any feedback regarding your stay so that we can address your concerns. We value your input and hope to have the opportunity to provide you with an improved experience in the future.

6/10 - Được

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
A little room to improve.
Hotel was decent. I was put in a room that had a connecting door the the room next to me. I could hear everything. The wall paper above the shower was peeling off. The front desk was helpful. I think next time I would pay more for something better.
Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 14/01/2024
Dear Guest,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our front desk provided helpful service. We apologize for any inconvenience caused by the noise from the connecting door and the peeling wallpaper. We value your suggestion and look forward to the opportunity to provide an even better experience for you in the future.

8/10 - Tốt

Tanner

Lưu trú 1 đêm vào Tháng 1, 2024
Manager trả lời vào 13/01/2024
Hello Tanner,Thank you for choosing to stay with us. We appreciate your rating and hope you had a pleasant experience. Please feel free to share any specific feedback with us so we can further improve our services. We look forward to welcoming you back in the future.

10/10 - Xuất sắc

Tanner

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 09/01/2024
Hello Tanner,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay at our hotel. We strive to provide our guests with a pleasant and comfortable experience. We appreciate your positive review and hope to welcome you back in the future.

10/10 - Xuất sắc

Jacqueline

Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 20/01/2024
Hello Jacqueline,We are thrilled to know that you had an amazing stay at our hotel! It was a pleasure having you as our guest and we are glad that we met your expectations. We look forward to welcoming you back soon!

8/10 - Tốt

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello Julie,Thank you for staying with us! We appreciate your support and hope you had a great experience. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - Xuất sắc

Gary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice stay.
Great stay. Good price. Very clean, with a nice pool and hot tub.Breakfast was good. Room was quite nice.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello Gary,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be clean and well-equipped with amenities like the pool and hot tub. It's also wonderful to know that you were satisfied with the breakfast and found the room to be comfortable. We appreciate your feedback!

8/10 - Tốt

Mari Lyn

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello Mari Lyn,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are delighted to hear that you had a satisfactory experience. If you have any specific feedback or concerns, please feel free to reach out to us directly so that we may address them accordingly. We hope to welcome you back in the future for another enjoyable stay.

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 30/12/2023
Hello James,Thank you for choosing to stay with us! We're thrilled to hear that you had a wonderful experience during your stay. If there is anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. We hope to welcome you back in the future for another excellent stay!

10/10 - Xuất sắc

Barb

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice
Really nice people. We needed a place to get away from icy roads and it was a warm room with hot water and a hot breakfast.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 28/12/2023
Hello Barb,Thank you for choosing our hotel for your winter escape! We are thrilled to hear that you enjoyed our warm and comfortable accommodations, hot water, and delicious breakfast options. It was our pleasure to provide you with a cozy and relaxing stay. We hope to welcome you back in the future for another enjoyable experience.

8/10 - Tốt

Cassandra

Đi cùng gia đình
Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Maid service
It was clean and comfortable when we arrived we stayed 2 nights so I asked the maid to exchange towels and take the trash. She put only 2 towels back in the room and left the trash so we had no trash bags for the rest of the stay.
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 27/12/2023
Hello Cassandra,Thank you for sharing your feedback regarding your recent stay with us. We apologize for any inconvenience you experienced with the towel exchange and trash removal. We appreciate you bringing this to our attention and will use your feedback to make improvements in our housekeeping services. If you have any further concerns, please reach out to our management team directly for assistance.

10/10 - Xuất sắc

Harry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Goodland, KS Quality Inn
I have to take a moment and give some kudos to this great hotel. I randomly chose it due to being the halfway point of my travels and the very attractive one night rate. For the lowest rate I paid in some time, I expected little; but in fact, received a very clean, indoor-access, comfortable room with everything working just fine. They had breakfast included (with eggs, meat, waffles, etc) are pet friendly, and I believe, had an indoor pool and hot tub (although I didn't have time to use these amenities). Staff was nice and helpful. The rare full package for the price if you're traveling I70 in West Kansas.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 27/12/2023
Hello Harry,Thank you so much for taking the time to share your positive experience with us! We're stoked to hear that you found our hotel to be clean, comfortable, and well-equipped with amenities such as breakfast and a pet-friendly policy. It's great to know that our staff was friendly and helpful during your stay. We appreciate your feedback and hope to welcome you back on your next trip through West Kansas!

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 26/12/2023
Hello Chris,We are thrilled to hear that you had such a wonderful stay with us! We strive to provide exceptional service and it's great to know that we met your expectations. We appreciate your patronage and hope to welcome you back in the future.

10/10 - Xuất sắc

Karen

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice stay. Little confusion about our reservation but after that just fine.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 24/12/2023
Hello Karen,We appreciate your feedback and are glad to hear that you had a nice stay overall. We apologize for any confusion you experienced with your reservation and will make sure to address this issue internally. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 - Tốt

Jacqueline

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good deal for the price, everything as expected, good standard breakfast, fitness center unavailable.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 23/12/2023
Hello Jacqueline,Thank you for your feedback! We're glad to hear that you found our hotel to be a good deal and that everything met your expectations. We apologize for any inconvenience caused by the unavailability of our fitness center. We appreciate your understanding and hope to welcome you back in the future for an even better experience.

8/10 - Tốt

Nancy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 19/12/2023
Hello Nancy,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are delighted to hear that you had a good experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Will not be staying again.
Our first room (116) had crumbs under the blankets on the bed. Then when moved to room 113 there was hair in the tub. The shower "whined" when using the hot water in the shower and the mold on the ceiling of the bathroom was gross. The services was ok.
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 19/12/2023
Dear Guest, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have encountered during your stay. We appreciate your comment and will review it with our team to ensure that we meet our cleanliness standards. We value your feedback and will continue to work on improving our services.

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 19/12/2023
Hello Scott,We appreciate your positive rating! If there is anything else we can assist you with in the future, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gigantic Van Gogh Painting nearby
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 15/12/2023
Hello Michael,Thank you for sharing your experience with us. We appreciate your feedback regarding the nearby Van Gogh painting. We apologize for any inconvenience you may have experienced during your stay. Your comments will be passed along to the appropriate team for further review. Please feel free to reach out to our management team directly if you have any further concerns or suggestions.

8/10 - Tốt

Wyatt

Thích: Sạch sẽ, nhân viên & dịch vụ
Easy and Acessable
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 14/12/2023
Hello Wyatt, Thank you for sharing your feedback about our hotel's accessibility. We appreciate your kind words and are glad to hear that your stay was convenient. If you have any further suggestions or comments, please don't hesitate to reach out to our management team.

10/10 - Xuất sắc

Manny

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet place to stay. Friendly staff. We enjoyed our stay.
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 09/12/2023
Hello Manny,Thank you for taking the time to share your positive experience. We appreciate your kind words about the quiet atmosphere and friendly staff. It was a pleasure hosting you and we hope to welcome you back for another enjoyable stay in the future.

6/10 - Được

John

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Decent place to stay over on a quick trip or passing through. Friendly staff
Lưu trú 1 đêm vào Tháng 12, 2023
Manager trả lời vào 05/12/2023
Hello John,Thank you for choosing our hotel for your recent stay and for taking the time to share your positive experience with our friendly staff. We're glad to hear that you found our property to be a decent place for a quick trip or stopover. We hope to have the pleasure of welcoming you back again in the future.

4/10 - Kém

Kyle

Khách đi công tác
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Very limited breakfast and close it whenever and takes 30 minutes to get someone to reflash room keys when they wont work
Lưu trú 2 đêm vào Tháng 12, 2023
Manager trả lời vào 06/12/2023
Hello Kyle, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced with our breakfast offerings and the delay in re-flashing your room keys. We strive to provide efficient service during key card issues and are sorry that we fell short on this occasion. Your feedback will be shared with the appropriate departments for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

8/10 - Tốt

David

Lưu trú 2 đêm vào Tháng 11, 2023
Manager trả lời vào 15/12/2023
Hello David, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - Xuất sắc

Camden

Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 24/11/2023
Hello Camden,Thank you for choosing our hotel for your stay! We're thrilled to hear you had a fantastic experience. We hope to welcome you back soon for another outstanding stay.

2/10 - Tồi

Crystal

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There was mold on the wall around the heater and the tv was not hooked up. The hot tub was so loud you couldn’t have a conversation in it
Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 22/11/2023
Hello Crystal,Thank you for bringing these concerns to our attention. We apologize for any inconvenience caused during your stay. We appreciate your feedback regarding the mold and the TV, and we'll make sure our team addresses these issues promptly. As for the hot tub, we'll look into the noise level to ensure a more peaceful experience for our guests in the future. Your feedback helps us improve, and we hope to provide a better experience on your next visit.

8/10 - Tốt

Laura

Lưu trú 1 đêm vào Tháng 11, 2023
Manager trả lời vào 09/12/2023
Hello Laura,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad that you had a pleasant experience. If you have any specific feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

8/10 - Tốt

Tim

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was ok.
Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 21/10/2023
Hello Tim,Thank you for your feedback. We appreciate your input and will use it to improve our services.

2/10 - Tồi

Joshua

Lưu trú 1 đêm vào Tháng 10, 2023
Manager trả lời vào 14/10/2023
Hello Joshua,We apologize for any inconveniences you experienced during your stay. Please let us know specifically what issues you encountered and we will do our best to address them.