2/10 - Tồi
Steven
Khách đi công tác
02/10/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am not one to complain and have stayed at the Barken hotel multiple times over the years and it has really taken a dive. I had to wait for several hours for my room to be available. They only had one person in the house keeping staff for the whole hotel. I felt really bad for her. The new management of this place is atrocious and they clearly don’t care at all about running a decent operation. There front check in is non existent and you will need to call someone to get your room who has no clue what is happening at the hotel. The key card the past two times I was there didn’t open the front door and I had to stand outside and wait for another hotel guest to go outside to get back in. Despite waiting for hours to get in my room this last trip, the house keeping staff barged in on me one minute after 11 to demand I leave. They said they would give me a partial refund when I talked to their remote staff but it was never provided. It’s really sad because this used to be a great place to stay. AVOID at all costs and stay at another hotel in Gothenburg, otherwise you’ll just be dealing with waiting around or stuck outside which will ruin your trip. Do better!
Steven
Lưu trú 1 đêm vào Tháng 7, 2025
