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Jacy'z Hotel & Resort

5.0 star property
Travelers enjoy American cuisine for lunch or dinner and rejuvenate with body scrubs while staying in ultimate comfort near Nya Ullevi Stadium

Choose dates to view prices

Located in the heart of Liseberg Amusement Park, Jacy'z Hotel & Resort provides a luxurious retreat with four bars and complimentary in-room WiFi. Guests can unwind at one of the indoor pools or start their day with breakfast at one of three on-site restaurants.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is 5.725.148 ₫
6.412.166 ₫ total
includes taxes & fees
20 Jan - 21 Jan

Room options

View all photos for Dark at Jacyz No windows

Dark at Jacyz No windows | Premium bedding, minibar, in-room safe, blackout curtains

Dark at Jacyz No windows

8.8 out of 10
Excellent
(53 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at Jacyz

Small at Jacyz | Premium bedding, minibar, in-room safe, blackout curtains

Small at Jacyz

9.2 out of 10
Wonderful
(124 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Medium at Jacyz

Medium at Jacyz | Premium bedding, minibar, in-room safe, blackout curtains

Medium at Jacyz

9.4 out of 10
Exceptional
(80 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Large at Jacyz

Large at Jacyz | Premium bedding, minibar, in-room safe, blackout curtains

Large at Jacyz

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Dark at JQ No windows

Dark at JQ No windows | Premium bedding, minibar, in-room safe, blackout curtains

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large at JQ

Large at JQ | Premium bedding, minibar, in-room safe, blackout curtains

Large at JQ

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium at JQ

Medium at JQ | Premium bedding, minibar, in-room safe, blackout curtains

Medium at JQ

9.4 out of 10
Exceptional
(60 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small at JQ

Small at JQ | Premium bedding, minibar, in-room safe, blackout curtains

Small at JQ

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Gothenburg, Jacy'z Hotel & Resort is in the city centre. Poseidon Statue and Old post house are local landmarks, and some of the area's attractions include Liseberg Amusement Park and Maritima Museum. Looking to enjoy an event or a game? See what's going on at Nya Ullevi Stadium or Scandinavium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Gothenburg travel guideOpens in a new window
Map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50

What's nearby

  • Nya Ullevi Stadium - 6 min walk - 0.5 km
  • Scandinavium - 10 min walk - 0.9 km
  • Gamla Ullevi Stadium - 10 min walk - 0.9 km
  • Swedish Exhibition and Congress Centre - 11 min walk - 0.9 km
  • Liseberg Amusement Park - 14 min walk - 1.2 km

Getting around

  • Ullevi Södra Tram Stop - 8 min walk
  • Liseberg Station - 11 min walk
  • Gothenburg (GOT-Landvetter) - 22 min drive

Restaurants

  • ‪Archie's på Jacy'z - ‬1 min walk
  • ‪Danilo Restaurang Bar & Café - ‬10 min walk
  • ‪Pachanga Pool Club - ‬2 min walk
  • ‪Evolushi - ‬9 min walk
  • ‪Gogogaga - ‬1 min walk

About this property

Jacy'z Hotel & Resort

Luxury hotel near Liseberg Amusement Park
Near Nya Ullevi Stadium and Scandinavium, Jacy'z Hotel & Resort provides a free breakfast buffet, dry cleaning/laundry services and 4 bars. Take some time to relax at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Free in-room WiFi is available to all guests, along with a 24-hour health club and a 24-hour business centre.
You'll also enjoy perks such as:
  • 2 indoor pools and a seasonal outdoor pool, along with sunloungers
  • Self-parking (surcharge), an electric car charging station and a billiards/pool table
  • Meeting rooms, coffee/tea in reception and multilingual staff
  • A front desk safe, bike parking and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 233 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches such as late-night room service and free WiFi.
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • Wardrobes/cupboards, heating and daily housekeeping

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9.0 out of 10, Wonderful, 2,033 reviews
The price is 2.389.285 ₫
2.676.007 ₫ total
includes taxes & fees
25 Jan - 26 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SEK 350 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (1,658 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 300 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Covered self-parking fee: SEK 350 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from 02 July to 05 August
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Frequently asked questions

Does Jacy'z Hotel & Resort have a pool?

Yes, this property has 2 Indoor pools and a seasonal outdoor pool.

How much does it cost to stay at Jacy'z Hotel & Resort?

As of 18 Jan 2026, prices found for a 1-night stay for 2 adults at Jacy'z Hotel & Resort on 20 Jan 2026 start from 5.725.148 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jacy'z Hotel & Resort pet-friendly?

Yes, Jacy'z Hotel & Resort allows dogs (limit 1 total). There's a fee of SEK 300 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Jacy'z Hotel & Resort?

Self-parking is available for SEK 350 per day.

What time is check-in at Jacy'z Hotel & Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Jacy'z Hotel & Resort?

Checkout is at 10:00 AM.

Where is Jacy'z Hotel & Resort located?

Located in Centrum, this luxury hotel is within a 15-minute walk of Nya Ullevi Stadium, Scandinavium and Liseberg Amusement Park. Valhalla Swimming Hall and Swedish Exhibition and Congress Centre are also within 15 minutes. Ullevi Södra Tram Stop is 8 minutes by foot and Ullevi Norra Tram Stop is 9 minutes.

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Reviews

Jacy'z Hotel & Resort Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1679 out of 2278 reviews
Rating 8 - Good. 392 out of 2278 reviews
Rating 6 - Okay. 113 out of 2278 reviews
Rating 4 - Poor. 43 out of 2278 reviews
Rating 2 - Terrible. 51 out of 2278 reviews

Reviews

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
Had an amazing stay and time at Jacy’z. I Would highly recommend it to anyone needing a break, didn’t even need to leave the hotel as it had everything. Taha at reception made the stay exceptional and honestly, I’m already looking to come back! Amazing service provided by Taha and Jacy’z would not be Jacy’z without him.
Stayed 2 nights in Dec 2025

10/10 Excellent

larsen Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff, nice clean conditions, will stay again for sure
Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay there again

Very nice stay. Hotel really surprised me positively. Great atmosphere, nice room, great dinner at the Asian restaurant and - for hotel standard - good gym.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spotless, and the bed was incredibly comfortable and spacious. The spa was wonderfully relaxing and enjoyable — I only wish they offered treatments as well. The staff were exceptionally helpful and polite, making the stay even more pleasant. Overall, I absolutely loved my time here!
Stayed 1 night in Oct 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Defo stay again!

Everything was amazing. So many bars and restaurants in one place. Indoor and outdoor pools. Relaxation areas.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay. Beautiful hotel, easy check in and loved the spa experience. Room was very quiet and clean. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Very nice and ambient hotel Food and beverage are outstanding Lovely atmosphere Beautiful spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Ruwaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing stay

Amazing everything was so good! clean hotel with incredible facilities, beautiful place and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, had a great stay, it is a bit of a walk to the centre of town, about 25 mins, but otherwise excellent, the breakfast spread is probably the best I’ve seen anywhere and I’ve travelled a lot. Overall excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay here at Jacy'z and it was my second visit. On this visit it was quite quiet, which I enjoyed, particularly as I had a chance to participate in all the amenities in a calmer atmosphere. Friendly and hard-working staff.
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service 5 star service. Highly recommend. I would come back no hesitation. ⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loove it

Love this place. Clean, comfortable, nice vibe, good breakfast. The only negative thing I can think of was the small towels and the location being a bit far from the city.
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 so modern and loads to do the spa was the best Iv ever seen
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacy'z loves up tk the hype and more!

What can I say.. This hotel certainly lives up to the Hype this drew me to book Jacy'z. Booked an overnight stay with use of spa. Decor is out of this world, facilities, great music in general areas. Staff are helpful and friendly. Highly recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Bennise

Liked: Staff & service, amenities, property conditions & facilities
The service was welcoming, housekeeping was helpful. The dark room experience was 10/10 you just don’t know how needed it is until you book it!!!
Stayed 1 night in Mar 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and spa – I had the most relaxing experience of my life and will definitely be returning! ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Shomoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Expected pool club to have a party vibe at night but was quite quiet
Stayed 2 nights in Dec 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience however the room was very cold!
Stayed 2 nights in Dec 2024

6/10 Okay

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall average, staff were not really helpful, staff was not welcoming. Clean room
Stayed 1 night in Feb 2025

10/10 Excellent

Mako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t wait to stay again real lovely

Absolutely fabulous! The hotel smelt gorgeous . The lobby was luxury with a real fire pit . Staff were EXCELLENT friendly and helpful . The rooms were clean and comfortable! Food was great , drinks weee great ! . There was soo much to do . The spa was stunning , they had golf, pool table and several restaurants on site . The hotel is local to town. You can take the tram which is so quick .
Stayed 2 nights in Nov 2024

8/10 Good

debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and only improvements would be a phone in the room as if anything wrong in room you have to physically go to reception. Everyone getting spa time at the same time of day is too much and should be spread out to avoid crowding. I would point this out at check in and offer upgrades at that point if required.
Stayed 2 nights in Mar 2025

6/10 Okay

shantae

Disliked: Staff & service

birthday

lack of communication & took ages for my room to be sorted , wasn't informed that i would need to pay extra for the spa . service at gogo restaurant was amazing from my server & receptionist at front desk who booked me in last minute
Stayed 1 night in Dec 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel

The stay was very good. The spa was stunning. It was very busy so nowhere to rest as all beds were taken. There was no tea or coffee facilities in the room. The bar is expensive too! Our check in wasn’t great, there was no explanation how to use the lift, what floor our room was on, if the spa access was valid on the second day and what time, we had to keep pestering, basic information should be explained at check in. Also our session was 3:15 but only checked in at 3 so had to rush to get to spa to get our 2 hours. But overall worth the trip, the hotel is beautiful! ❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Only stayed at the hotel for 1 night but I tried to experience majority of things going on. Part of my night included two hours in their pool club, access to steam room, sauna, heated pool(s), service on day beds. Although because it does get quite busy it's hard to get a day bed near the upstairs pool, but if you want quiet there is a fire room away from the pool which has an ample amount of day beds. Staying in the medium JQ room which is higher up in the building, great design, able to cast to TV, and connect to Bluetooth speaker, mini bar (prices weren't too bad). Bed was interesting, it was a little softer than I would like but that's down to personal preference. Didn't get to experience the JQ bar, I believe it's closed certain days of the week. Had dinner at the Gogogaga restaurant, wasn't really a fan of the food. The drinks were good. Drinks at the lobby bar was nice, background music and can play games with friends I definitely would stay again. I would like to try the large rooms, and try the Jacyz rooms (which are lower in the building so don't have much of a view but are cheaper)
Stayed 1 night in Apr 2025

6/10 Okay

Divia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Fine, though less than expected.

The hotel room was nice, though we stayed in the JQ upper floors, and there the rooms, for example, did not have drawers in the night stands, didn´t have much closet space, did not provide additional toiletries, etc. Overall the room was pretty but very basic in its functionalities. The breakfast was really good, which we enjoyed. Would be nice to have more vegan and lactose free options. The spa was also very basic, with one dry and one steam sauna, and a couple of pools. The warm pool was VERY unhygienic with dirt specs floating all around. This is the main reason for my lower grade of the hotel. We also did not like the feeling of so many add-ons. Stay longer for x amount of money, take the robe for x amount of money, etc etc. One gets the feeling of being commodified and like they´re after your money.
Stayed 1 night in Dec 2024