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Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Just steps from Nordstan Shopping Center, Sure Hotel by Best Western Center offers a sunny terrace, breakfast buffet, helpful staff, dry cleaning, free in-room WiFi, lobby newspapers, and a snack bar for quick bites.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is 2.150.204 ₫
2.408.229 ₫ total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(39 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed, Non Smoking

7.0 out of 10
Good
(17 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable/satellite channels
Desk
Iron/ironing board
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • Kungsgatan - 1 min walk - 0.2 km
  • The Iron Square - 6 min walk - 0.5 km
  • Linnegatan - 6 min walk - 0.5 km
  • The Avenue - 10 min walk - 0.9 km
  • Nordstan Shopping Center - 10 min walk - 0.9 km

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Biljardpalatset - ‬5 min walk
  • ‪Mr Cake - ‬4 min walk
  • ‪BrewDog Göteborg - ‬3 min walk
  • ‪Kajutan - ‬5 min walk
  • ‪Boulebar Rosenlund - ‬5 min walk

About this property

Sure Hotel by Best Western Center

Hotel near Liseberg Amusement Park
Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Self-parking (surcharge), a 24-hour front desk and free newspapers
  • Tour/ticket information, a lift and smoke-free property
  • A TV in reception, coffee/tea in reception and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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The price is 2.608.235 ₫
2.921.223 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for SEK 0.0 per night

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 18 Nov 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 1 Dec 2025 start from 2.150.204 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self-parking is available for SEK 350 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this hotel is steps from Kungsgatan and 1.7 mi (2.7 km) from Liseberg Amusement Park. Göta Canal and Queen Christina's Hunting Lodge are also within 5 minutes. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Reviews

Sure Hotel by Best Western Center Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Eco-friendliness

7.0

Property conditions & facilities
Rating 10 - Excellent. 305 out of 1003 reviews
Rating 8 - Good. 372 out of 1003 reviews
Rating 6 - Okay. 206 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

Reviews

8/10 Good

Tamas

Liked: Amenities
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Stayed 2 nights in Nov 2025

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, Hotel is some pour in age but very good to stay
Stayed 3 nights in Jul 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025

6/10 Okay

?

Liked: Staff & service
Disliked: Property conditions & facilities
Small and old room. Good breakfast for the price.
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Stayed 2 nights in Jul 2025

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

4/10 Poor

Maja

Disliked: Cleanliness, property conditions & facilities
We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Helt ok
Stayed 1 night in Jun 2025

10/10 Excellent

florence

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 1 night in Jun 2025

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap. Good breakfast. Simple and fine.
Stayed 3 nights in Jan 2025

8/10 Good

darren

Liked: Cleanliness, staff & service, room comfort
Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Stayed 3 nights in Aug 2023

10/10 Excellent

Tiancheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay with our dog. Nothing to complain about ;) very good location, walking distance to the city center.
Stayed 2 nights in Sep 2022

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in Göteborg!

Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Stayed 2 nights in Aug 2024

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but cosy need a sign outside so that its possible to find
Stayed 1 night in Apr 2024

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Stayed 3 nights in Jan 2024

10/10 Excellent

Laufey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked great for us
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service in 3 star hotel

A great stay, service from thec4 girls i met was outstanding, so friendly and helpful. Free coffee, waffles and biscuits all day. 20 min walk from main station. 2 mins from Stenpirren trams 1 and 11. Room was small, no safe and no fridge, very good showrr. Breakfsst 3 hot choices and plenty cold buffet available. A 10 min walk to the shops, close to ferry terminal and old town Once again the service was excellent and I'd recommend it
Stayed 2 nights in Jan 2025

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

6/10 Okay

J f

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Acceptable

Hotel correct, mais sans plus.
Stayed 3 nights in May 2024