Sure Hotel by Best Western Center

3.5 star property
Waterfront hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Center

Family Room, 2 Single Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, cots/infant beds
Staircase
Dining
Reception
Exterior
Just steps from Nordstan Shopping Center, Sure Hotel by Best Western Center offers a sunny terrace, breakfast buffet, helpful staff, dry cleaning, free in-room WiFi, lobby newspapers, and a snack bar for quick bites.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is 2.008.637 ₫
2.249.673 ₫ total
includes taxes & fees
5 Oct - 6 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(14 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Iron/ironing board
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
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About the area

Map
Stora Badhusgatan 28, Gothenburg, 411 21

What's nearby

  • The Avenue - 10 min walk - 0.9 km
  • Nordstan Shopping Center - 11 min walk - 1.0 km
  • Gamla Ullevi Stadium - 19 min walk - 1.6 km
  • Nya Ullevi Stadium - 3 min drive - 2.3 km
  • Liseberg Amusement Park - 4 min drive - 2.8 km

Getting around

  • Stenpiren Tram Stop - 4 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 16 min walk
  • Gothenburg (GOT-Landvetter) - 29 min drive

Restaurants

  • ‪Biljardpalatset - ‬5 min walk
  • ‪Mr Cake - ‬4 min walk
  • ‪BrewDog Göteborg - ‬3 min walk
  • ‪Schnitzelplatz Lagerhuset - ‬4 min walk
  • ‪Kajutan - ‬5 min walk

About this property

Sure Hotel by Best Western Center

Eco-certified hotel near The Avenue
Near Nordstan Shopping Center, Sure Hotel by Best Western Center provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
Other perks include:
  • Self-parking (surcharge), coffee/tea in reception and smoke-free property
  • A TV in reception, luggage storage and a 24-hour front desk
  • Free newspapers, a lift and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All 55 rooms have amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Bathrooms with baths or showers and hairdryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for SEK 0.0 per night

Payment types at the property

Important information

Optional extras

  • Uncovered self-parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 0.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Center pet-friendly?

Yes, pets are allowed at this property. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Sure Hotel by Best Western Center?

As of 26 Sep 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Center on 5 Oct 2025 start from 2.008.637 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Center?

Self-parking is available for SEK 350 per day.

What time is check-in at Sure Hotel by Best Western Center?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Center?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Center located?

Located in Gothenburg City Center, this eco-certified hotel is within a 15-minute walk of Kungsgatan, The Avenue and Nordstan Shopping Center. Liseberg Amusement Park is 1.7 mi (2.7 km) away. Stenpiren Tram Stop is only a 4-minute walk and Järntorget Tram Stop is 7 minutes.

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Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 309 out of 1013 reviews
Rating 8 - Good. 377 out of 1013 reviews
Rating 6 - Okay. 204 out of 1013 reviews
Rating 4 - Poor. 75 out of 1013 reviews
Rating 2 - Terrible. 48 out of 1013 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, Hotel is some pour in age but very good to stay
Stayed 3 nights in Jul 2025

10/10 Excellent

susanne

Liked: Cleanliness, staff & service, room comfort
Fint ophold med god morgenmad
Stayed 2 nights in May 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025

8/10 Good

Helle

Liked: Cleanliness, staff & service
Det var et godt hotel til prisen. Beliggenhed i forhold til byen perfekt God service. Morgenmad var god med hvad man behøver.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Stayed 2 nights in May 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avskilt men ändå i centrum

Bra hotell med bra pris. Ligger nära Järntorget där alla i Göteborg träffas för en bit mat eller ett glas vin. Dörr i dörr med Rivertons Sky Bar vilket måste besökas.
Stayed 1 night in Jun 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin frukost.

Rummen ok. Frukosten och dess lokaliteter var jättebra.
Stayed 1 night in Apr 2025

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025

6/10 Okay

Reine

Disliked: Cleanliness, property conditions & facilities, room comfort

Slitet och sunkigt.

Slitet och sunkigt men sängen var skön och det var tyst och lungt
Stayed 3 nights in May 2025

8/10 Good

Niklas

Liked: Cleanliness, staff & service, room comfort
Hade det helt okej.
Stayed 3 nights in Jun 2025

8/10 Good

Elin

Liked: Cleanliness, staff & service, room comfort
En natt på hotell för konsert i Göteborg.
Stayed 1 night in Jun 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good buffet breakfast

Ren och bra frukost
Stayed 2 nights in Jan 2025

8/10 Good

maria

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Utmärkt läge, trevlig personal. Frukosten ok, men hela hotellkedjan kan slopa sina frallor, tror ingen uppskattar dom ärligt talat. Sen är det på samtliga hotel i denna kjedja väldigt dammigt o smutsigt överlag.
Stayed 1 night in Mar 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, room comfort

Nöjd

Trevligt rum Skön säng God frukost Bra rum till ett rimligt pris Väldigt skitiga fönster
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Helt ok
Stayed 1 night in Jun 2025

4/10 Poor

Maja

Disliked: Cleanliness, property conditions & facilities
We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

florence

Liked: Cleanliness, property conditions & facilities
Bra
Stayed 1 night in Jun 2025

10/10 Excellent

HIlde Thun

Liked: Cleanliness, staff & service
Et fint hotel i gåafstand til alt. Rimelig i pris og meget god service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 gode dage i Gøteborg trods regn🥳☔️

Dejligt hotel med god central placering for det meste . Hyggeligt og meget servicemindet personale👍
Stayed 2 nights in Jul 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service
Etwas in die Jahre gekommen, dennoch klein und fein.
Stayed 1 night in Feb 2025

8/10 Good

Hamdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familj vänligt
Stayed 2 nights in Dec 2024

8/10 Good

sergio

Liked: Cleanliness, staff & service, amenities
Personale gentilissimo, stanza piccola ed essenziale. Le tende non isolano la luce, quindi in determinati periodi dell' anno non è completamente buia. Colazione super, tra salato (uova strapazzate, salume e formaggi) frutta (melone e anguria) e dolci (biscotti, cornetti e marmellata). I dolci e bevande sono disponibili anche il pomeriggio dalle 5.
Stayed 2 nights in Apr 2025