Nhà và căn hộ du lịch tại Grafham

"1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

"Quite happy with the location and conditions of the property "

"Property was okay, there was staining around shower basin seals and rust where the toilet brush etc had not been replaced in a LONG time. Glad I brought my own kitchen utensils with me as everything at the property was damaged. Couldn’t even leave a fresh dish sponge for a new stay so questioned how clean the place actually was. The Lino in the kitchen was damaged in places and the fridge had been turned off and leaked into the kitchen floor. Also staining / dirt on sofa so couldn’t really...

"Enjoyed the stay very much. Owner was very helpful and responsive. The apartment had everything you need for a family stay - cooking, utensils, washing. There’s no housekeeping during the stay and stairs to take, something to bear in mind "

"No issues with the stay, complimentary butter, Jam and milk in the fridge. Along with sugar, tea, coffee and biscuits. Even had washing powder. Only issue was when sat on the sofa there was no table to put your drinks on, I ended up using a waste paper bin turned upside down. In the bathroom the glass shower door you can’t open so have to get in at the far end of the bath and walk down the bath, with the water on this gets slippery so could do with a bath mat."

"All good"

"The apartment was nice and spacious. However only two towels were provided for 4 people, upon asking for more we received back a message to say there was more in the cupboard unfolded. These towels were dirty with stains on them. The apartment was quite dusty and bathrooms were not the cleanest, the owner of the property explained the cleaners were busy however offered no apology. Upstairs noises all night, and had to shut windows as outside traffic and noise from neighbours. "

"We couldn’t get into the room as the key was not where we been told. Communication was poor and with delays. From door code didn’t work (we went out and come back around 3am and the door lock was not working!) there was another people coming after us and they was loud shouting and playing music! Couldn’t sleep! Apartment itself was smaller than we imagined. "