Khách sạn Grafton

"This hotel has a really friendly and helpful staff. Rooms are clean, location is quiet at night (even if close to the highway), convenient, lots of parking, and the breakfast has something for everyone. We travel to Auburn for work very often, and this hotel is a great choice. My only feedback: if you want housekeeping services, you have to request by 8am. Most mornings, I forget, or the front desk is busy, and I need to get to the office. Many times I am staying here for 4 or 5 nights. In...

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"

"So kind and great locations!"

"Breakfast was great. Staff was delightful!"

"This is not a good inn nasty needs upgrade bad . Northborough is a beautiful area."

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"Nice hotel"

"Professional"

"The check in guy was super helpful, the hotel was impeccably clean. Breakfast was included and not bad. The location was very convenient."

"The Staff are wonderful."

"Pool and laundry were both unavailable. Breakfast was good."

"Staff was beyond helpful. We had a wedding party staying there."

"Overall the stay was great! Would recommend."

"When we arrived we had no water. They did fix that issue for us promptly. When we tried to go to sleep there was a couple fighting and I never heard so many f bombs in my life. It continued to way after midnight. At 2:45am someone started setting off fireworks and then the couple screaming started all over again. If you are looking for a place to stay for the night which is relaxing this is not the place."

"Horrible conditions!!!"

"There was blood on my bedsheet. So gross. The manager tried to give me some money back but because it was booked thru Expedia they couldn't. She gave me a snack bag and a late check out (which I only got because of the blood on the sheet- I asked before I noticed it and was denied) for my trouble. Assistant manager likes to say no to customers asking for things. On the bright side, the breakfast wasn't terrible."

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