Tìm Villa tại Grand Bahama

"All rooms even club member rooms are outdated and in poor condition. Dirty shower, chipped paint, pealing ceilings. Rooms aren't cleaned thoroughly. House keeping is a joke at this property. Our sink and counter top wasn't cleaned a single time. And we stayed for 7 days. Even after requesting our room be swept due to sand tracking in the room. It was only swept once. Customer service at this property is also poor. Some bar and wait staff employees were rude and acted like they didn't want to be...

"I should have known my experience would be bad, when it took 2.5 hours to get my food from the restaurant at the resort. The facilities were outdated and many of the appliances were rusted. The weight room was small with equipment not maintained. One treadmill had a broken screen and the other had a loose belt. Requests were treated as an inconvenience. It took hours to get towels replaced. I did not have WiFi in my room my entire stay. The first day I notified staff, I was told “all rooms have...

"Booked this online via Expedia because it looked great - got to the site and it was CLOSED FOR RENOVATIONS. Luckily we were able to contact someone on site so they could set up a cot for us, but the place was CLOSED FOR RENOVATIONS so there were no services. The airline had lost our luggage, so we had to wait at the property because that’s where the airline was bringing our luggage, even though it WAS CLOSED FOR RENOVATIONS. But eventually the airline told us they WEREN’T bringing our...