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"Great location and friendly staff. "

"Very basic. Bar and restaurant didn’t open until 5 pm. Bummer!! Not stated on hotel information. Waterslide in pool was non-operational. We did not receive enough toilet paper nor towels. Outlets didn’t work. Doors swelled in the frames; you had to heave your whole weight against them to get them open. Staff seemed nice. "

"This is one of our favorite places to stay and we were so pleased with everything once again! We were comfortable, relaxed and welcomed like we were best friends!"

"The building is on the older side but very clean. Staff was super friendly and helpful. Good location!"

"Yes"

"We had a very short stay. Came into Grand Rapids to have surgery in the morning at the hospital across the street. We were very well cared for by staff. Also, very pleased with competitive pricing."

"Excellent property and staff."

"I did not feel safe staying here due to the environment. There was blood and stains on various parts of the room, like walls, bed, curtains (I took images), there are patches of paint missing on the walls, the smell/odors in the halls and room are nauseating and overwhelming of smoke and other smells. The lady that checked me in & checked me out (about 15 minutes after I checked in) was very nice and patient. Listened to my experience. Been trying to get a status on my refund, Expedia has been calling them and no answer & I’ve been messaging the hotel after they said they would release back my funds and they do not respond. "

"A little pricey but beautiful hotel worth the penny for a comfort.."