2/10
The bathroom was dirty, no drain stop in the tub, the pool area gate didn’t latch and bathrooms in the pool area where nasty. The staff was unhelpful the tv didn’t work went to the front desk 3 times and still no tv to work. Did not even send maintenance to see what the issue was after already getting new batteries.You could hear everyone in the hall and other rooms. No towels in the pool area. Multiple people where complaining upon check out. When I informed the staff she did not know what to do besides say sorry for any issues and looked at me as if she wasn’t listening. The only good part about the staff and the experience was the man who was in the “kitchen” area who gave my children cereal in the bag.
Crystal
Lưu trú 1 đêm vào Tháng 6, 2025
