Thank you, Doug. We are delighted you enjoyed your time with us! Our staff works hard to provide clean and comfortable surroundings, friendly and personal service, and good value for your dollar. Please come back and see us again soon!

Wonderful! Thank you for your business, Benjamin. We are delighted you enjoyed your time with us. Please come back and see us again.

Hello Keith, Did you mention your concerns to Management? There is a sign at the Front Desk explaining that we no longer do daily housekeeping for stayovers -- except upon request. We would have cleaned your room if you had asked, and actually, this is now the policy of all the big hotel chains in the country. Do a Google search. It started during Covid when guests wanted to avoid any contact with outsiders and did not want our housekeepers coming into their rooms. That has continued. Most guests prefer to take care of their own rooms on stayovers, but we are always happy to help you where we can. Lastly, I hope you will do some research on rates in Great Falls; you will see that The Great Falls Inn offers one of lowest rates and the best value in town. Thank you.

Great! Thank you so much, Arlin. We hope to see you again in the near future.

Hello Mary, We are so pleased you discovered Riversage, where we believe a good night's sleep does not have to cost an arm and a leg. We concentrate on the basics of hospitality: clean and comfortable surroundings, friendly and personal service, and a great value for your dollar. We skip the frills like a pool, hot tub, and conference center so we can keep rates down for you. Thank you for staying with us and for your 5 Star review. Please come again!

Hello Pam, Thank you for staying with us. I am sorry your experience was not up to expectations. Let me address the WIFI first. We have a robust WIFI that averages slightly less than 100 mb per second. Sometimes a guest needs help in connecting, which we are happy to provide, or less often, our wireless access points (WAPs) need to be refreshed. But we have 8 WAPs, two on each floor, and if one WAP is not producing an optimal signal, your computer will usually grab another one -- either at the other end of the hall or from another floor. Our Desk Staff reports that you did not seek assistance from them in connecting, or let them know there might be a problem with our system, and we had no other guest complaints about the WIFI system during the three days you were here. As to being understaffed, anyone who has not been living under a rock knows that the biggest challenge for a business today is finding people who want to work. We are proud of our staff at The Great Falls Inn by Riversage, most of whom have been with us a long time. They cheerfully come to work every day so your room will be clean and fresh, the property will look good, the coffee will taste good 24/7, your morning breakfast buffet will be hot and tasty -- and here is the best part -- so they can take care of any problems encountered by guests and do anything within their powers to make you more comfortable. We work hard to give every traveler a great guest experience, and we offer the best value for the dollar in Great Falls. In spite of our efforts, we do not always succeed, But you have to let us know if there is a problem. Given a chance to fix something, we almost always can make it right for you. Please come back, give us another try, and let us know how we can earn 5 Stars from you. Thank you.

Very nice to hear, Larry! We are delighted you enjoyed our friendly and efficient staff, and our clean and comfy rooms and atmosphere. Thank you, thank you!

Thank you, Geri, for choosing our hotel and for the 5 Star review! "Clean" is our #1 guest comment. We are delighted your stay with us was a success and hope to have the pleasure of welcoming you back in the future.

Thank you very much, Marilyn. Our staff works hard to provide every traveler with a great guest experience. Please do come again!

Hello Bobbie, We are grateful for your business and for your 5 Star review! I am particularly happy you enjoyed our friendly and efficient staff. We work hard to give every traveler a great guest experience. Please come again soon!

Wonderful! Thank you, Shannon. We are delighted you enjoyed your time with us and hope to have the pleasure of serving you again in the future.

Sounds great, Richard! Riversage does not follow the herd in competing for guests with "frills", like the franchise hotels do. We don't have a pool, spa, or conference center by design -- and we pass those savings along to you in the form of lower room rates. And we concentrate on the basics: clean and comfortable surroundings, friendly and personal service, and great value for your dollar. Please come back and see us again! Thank you.

Thank you, Mackenzie! So pleased you enjoyed your time with us. Please come again!

Thank you so much, Richard. We are thrilled you enjoyed your guest experience at The Great Falls Inn by Riversage. Please come again soon!

Hello Collin, Yes, we strive to give every traveler a clean and comfortable environment, friendly and personal service, and good value for your dollar. We appreciate your business. Thank you!

Perfect! Thank you so much, Alice Kay. We hope to see you again soon.

Hi Ceanne, Our location, as you point out, is slightly off the beaten path and provides comfort and security. Yet, we are convenient to everything going on in Great Falls. So pleased you enjoyed your time with us. Please come back!

Thank you for your business, Samuel! We are very pleased you enjoyed your time with us. Hope to see you again soon.

That is very nice to hear, Carmelitta! Our staff works hard to provide great guest service at Riversage, where we try to treat people as we would want to be treated after a long day on the road. Please come again!

Hello Raquel, We are so pleased your stay was a success. Our staff works hard to provide a great guest experience for every traveler who walks through our doors. Please come again!

And we are so pleased you found us, Marie! Thank you for taking a chance on Riversage. We don't offer "frills" like pool, spa, etc. -- but rather we concentrate on the basics of hospitality: a good night's sleep, friendly service, and good value for your dollar. We keep costs down by not paying for a franchise, and we pass those savings along to you in the form of lower rates. Our staff looks forward to the pleasure of welcoming you back on your next trip to Great Falls!

Thank you, Marie-Noelle! Our staff works hard to give every traveler a great experience. We are delighted you enjoyed your stay at The Great Falls Inn by Riversage and hope you will come back and see us again. Thank you!

Hello Charlene, Being a repeat guest is the highest compliment you can pay a hotelier! We are so grateful for your business. Our staff works hard to provide clean and comfortable surroundings, friendly, personal service, and a good value. We look forward to welcoming you back on the occasion of your next trip to GF! Thank you for your many visits to our hotel.

Hello Ronald, Thank you for the very nice compliments "clean and high class." We are accustomed to handling busloads of tourists with the same staff you saw. But when some of the guests decided to make their own coffee that morning, it interrupted our flow and caused problems. No worries! Please come back and see us again.

Hello Ronald, We appreciate your choosing The Great Falls Inn by Riversage. Please come again.

Thank you, Thomas, for choosing The Great Falls Inn by Riversage. We are very pleased that your stay was a success. Please come back and see us again on the occasion of your next trip to Great Falls.

Hello Tim, Thank you for staying with us. Our staff works very hard to provide a great guest experience for every traveler. Your comment of "price" leaves me puzzled. Does that mean you liked the price, or you thought it was too high? We monitor room rates in the area with great care, and I can assure you that the rate you paid is a great value, comparatively speaking. You may be referring to the inflation that has hit hotels, along with everything else, but that is out of our control. Please come back and see us again! Thank you.

HI Sherry, So pleased to hear we could accommodate you. Yes, we are close to the medical center but we are also convenient to other attractions of interest in Great Falls. Please come back again, no matter what the purpose of your next visit. Thank you!

Hello Grace, We are so pleased to hear that you enjoyed our quiet location, friendly staff, breakfast, and clean guest room. Thank you for staying with us. We look forward to the pleasure of welcoming you back!

Thank you so much, George! We are grateful for your business.

Hello Bonnie, We are delighted you found us and did not follow the herd to a franchise hotel. We concentrate on the basics of hospitality: clean and comfortable surroundings, friendly, personal service, and good value for your dollar. Please come again!

Thank you, Gordon! We are thrilled you enjoyed your stay.

Super! Thank you, Robert.

We are grateful for your business, Kristan!!

Thanks for choosing our hotel, Brent! We work hard to provide comfortable surroundings and great value. Please come again.

That is wonderful, Jennifer. We are delighted your stay with us was a success, and that you enjoyed our quiet, secure location. We look forward to the pleasure of welcoming you back on your next trip to town. Thank you!

Hello Tami, Thank you for staying with us. You are correct that we are a "no-frills" hotel -- and that is by design. Most of guests do not want or need a pool, lounge, conference center, or hot tub. And they certainly do not want to pay for such amenities. We concentrate on the basics of hospitality: clean, quiet, and comfortable surroundings, friendly and efficient service, and good value for your dollar. Thanks for mentioning our great buffet breakfast. We hope to see you again soon, Tami. Thank you!

Thank you, Jeanette, for your very thoughtful review. Yes, we are slightly off the beaten path to provide a quiet environment for our guests, and our neighborhood is very walkable. We will look into that room fragrance you mentioned; it might have been put on a little heavy. So glad the rest of your stay was to your liking, and we look forward to welcoming you back!

We very much appreciate your recommendation and your business, Wayne. Thank you for staying with us.

We are so pleased you enjoyed your stay, Donalyn! We like seeing that "thumbs up!" Please come back and see us the next time you are in Great Falls. Thank you!

We are delighted you enjoyed your stay, Kelley! Please come back and see us again soon.

Super! Thank you, Kristi. So pleased you enjoyed your stay with us. We hope to see you again in the future.

Hello Brian,Thank you for choosing The Great Falls Inn and for your 5 Star review! We are delighted your stay was a success. Our staff works hard to give every traveler a great guest experience, and we sincerely appreciate your business. Please come again!

Thank you so much, Verle, for letting us know you found The Great Falls Inn by Riversage so clean and updated. We sincerely appreciate the 5 star review and hope to welcome you back again soon.

Great! We appreciate your business, R Jay and are very pleased we were able to make you comfortable. Hope to see you again soon.

Thank you so much for letting us know you overall enjoyed your recent stay at The Great Falls Inn by Riversage, Barbara. We are thrilled to know you found our hotel so clean and quiet. Please do come back to see us again soon!

Wonderful! It is an absolute pleasure to know how much you enjoyed your recent stay at The Great Falls Inn by Riversage, Alton. Thank you for letting us know you found our location convenient and quiet, and we sincerely hope to welcome you back again soon.

Super! We are so grateful for your business, Jeff. Delighted to hear there is "never an issue." Our staff works hard to give every traveler a great guest experience, but if there is ever anything we can do to make you more comfortable, all you have to do is ask! Thank you very much. We look forward to your next visit!

Thank you for letting us know you overall enjoyed your stay at The Great Falls Inn by Riversage, Alissa. We are happy to know you enjoyed the hot complimentary breakfast we offer daily. Please do come back to see us again soon!

Wonderful! Thank you, Rodney, for choosing The Great Falls Inn by Riversage. We are very pleased you enjoyed your time with us. Come again soon!