"Emailed property twice leading up to my stay for a possible early check in, no response, Was one of the hottest days and air con didn’t work , Cleaning not great Breakfast not great either for gluten free"

"All good - apart from very poor air con, so the room was overheated. Unfortunately no opening windows, so this was pretty unpleasant."

"Very well run hotel!"

"Great stay at Novotel Stanstead. Close to the airport with a very efficient bus service to and from Stanstead. Rooms were comfortable and clean. Recommend this hotel to anyone that has an early morning flight from Stanstead"

"Lovely stay. Gorgeous air-conditioned hotel in crazy UK temperatures! Comfy beds, clean rooms, really quiet - well insulated so no noise from people in corridors or slamming doors, blissful! Good shower. Great pool that didn't require booking or limited slots. Really nice bar and restaurant with excellent service and tasty food. Thank you for our stay - we'll be back."

"I was able to check in online before I arrived at The Kicking Dickey. The staff were very helpful and friendly along with the pub which I thought was very welcoming. My room was at the rear of the property so away from any noise. The room itself was comfortable and well maintained, I think it might of been a converted stable. Nice functional bathroom with a shower and a very comfortable single bed. Lots of free parking outside the property. All in all well worth a stay."

"This hotel just scraped into 'Okay'. Modern enough property but running on minimum staff. Sometimes Reception unattended ('due to fire walk'). We discovered as we were leaving for an engagement that in fact our hotel door did not lock. (Going in we used the key and it opened but in fact it was open anyway. Only on leaving as we checked the handle was this obvious). Reception shrugged it off. No maintenance people on site. Only choice was to change rooms which meant moving everything down the...