Khách sạn Thung lũng Lớn

"We were able to check in earlier than expected, and the staff was very respectful, friendly, and responsive throughout our stay. The room was spotless upon arrival, and we had no issues during our visit. Even though we woke up too late for breakfast, we were still able to get coffee and chocolate milk before checking out, which we appreciated. The checkout process was quick and convenient, and parking was easy as well. Overall, we had a great experience and would gladly stay here again."

"Check in was effortless, office lady very welcoming and helpful."

"Good breakfast"

"Good location, clean rooms, ample parking"

"Property was clean and cared for, however carpet in room smells. It’s generally like this in all hotels and don’t know why they all don’t change to bare floors. So much cleaner. Carpet just accumulates dirt and smells."

"Great"

"Black mold present throughout the property. Food was not well stocked."

"Check in was extremely delayed. The front desk team were doing their best. There was a massive back up with turning the rooms over which backed up the check in process. Once in the room the mattress was TERRIBLE!!! I had to take pillows and make a bed on the floor. It was my worst experience. I stayed there many years ago when the property first became a Hyatt house and it was an amazing experience. It became my preferred property when in town but after this I will not be reserving here again...

"We got a room without windows, that was awful. The part was in a room without windows. The guests were overall awfull!"

"Not well maintained, heating / cooling unit did not work well, and the bathroom was not well cleaned."

"It was very nice, courteous and attentive staff. The bed could have been better, seemed old. "

"good !!^"

"Breakfast was fresh the staff all friendly and helpful ac/heat works great "

"Good staff. A few things were in disrepair."

"good room.. good breakfast… would stay again"

"Great place to stay. Would highly recommend and would stay again"

"Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel."

"Housekeeping staff was the worst."

"We loved our 2 night stay in this atrium style hotel. The lobby area downstairs is beautiful and the rooms are spacious and well distributed. The hotel is a little dated but still very clean and up to par. Excellent area surrounding as well."