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"Clean and comfortable room, great location with a night market right out front if you are there on the weekends. Appreciated the free 2-hour bike rental provided."

"Everything is great except the parking space might be tight especially during the weekend. Also the location is good ( walking distance from the train station) but far from many main attractive points so driving may be a better way to tour around the city."

"Great place!"

"This was a beautiful hotel, we were so surprised at how nice it was. The rooms were extremely comfortable, with plenty of room for us to have our own space. The hot springs and steam room were a very nice treat. The breakfast was delicious. I would definitely stay here again."

"Decent and spacious hotel. Seems like a good value. I wasn’t fond of the area but luckily the hotel provided bicycles that we could use to ride around the beach area. "

"There are no hooks in the bathroom. Everything else was very good!"

"Kindness is an apt word, but also generous! My jaw dropped in amazement when the clerk at check-in handed me a paper that listed all the free amenities. Staff are extremely accommodating (helped me navigate a phone call, helped me park in lot, checked daily to see if we wanted housekeeping, helped with a laundry issue, and someone is constantly cleaning, in other words housekeeping is perfect! There is a second comforter in cabinet if needed. Abundant breakfast buffet which introduced me to some special items new to me (wood ear,, an apple-like melon, braised greens-possibly sweet potatoe greens?—cooked radish, taro, braised pigs feet with beans which was actually delicious, eggs different ways including scrambled with special pieces of this/that with different flavors, chicken stewed with chestnuts etc..). But snacks!! Taiwanese chips and crackers, coffee, teas,?ICE CREAM x 6 FLAVORS (grape, strawberry, vanilla, chocolate, milk caramel and Valentine fruit). Fabulous, comfortable place that has spoiled other hotels for us now!! Forgot the mention: late night snack available —looked like a buffet—but we were full from dinner so we did not partake (so nice and generous that would make us feel guilty). Very grateful for 3 nights of Kindness’ "

"Very clean room and elegant space design. It gives people a very relaxed and comfortable feeling. The staff was friendly and helpful. Especially when we took a taxi to check-in , there was an incident happened that my daughter’s wallet was dropped in the car. The staff quickly assisted in bringing up the security video tape to check the car number and assisting in finding the phone number of the driver at the taxi station. Fully showed the enthusiastic and hospitable nature of Taitung people.Thanks for the unforgettable kindness!"

"I can't say enough nice things for this hotel. Kids-friendly. Tons of things to do for kids. Clean. Well-kept. Well-staffed. Breakfast is superb. I just hope it stays this nice for many years to come. "