Find hotels in Grottoes, VA from 1.812.910 ₫

"Pool was great, big fluffy towels available. Breakfast was yum! "

"We were extremely happy with our stay , staff was friendly, hotel was very clean and breakfast was fresh, we will definitely be back "

"Nice room, no stock in kitchen, no coffee maker, you have to go ask for one. No hand holds in the shower."

"Yes we found shops"

"Cute comfortable clean room. Interior and exterior were so nice. "

"We had to go back to the front desk because the first two rooms had issues. All three rooms were not clean. Stains, debris and crumbs on the floor, damage, etc. I told the front desk guy when I saw the crumbs on the floor it wasn't a big deal but by the time the ick on the bed sheets (hopefully a part of a raisin?!?) and the broken TV stand there were too many little things to be OK. The second room had bugs. We killed a dozen, wiped down the place and when we got back from dinner there were plenty more to kill and thought we can't sleep like this. It is a great location and the staff was good, apologized, and gave us our third room that was good enough. Unless they change their cleaning and maintenance not sure it is worth the money."

"Yes"

"Clean room, helpful staff"

"This trip was so awful it’s going to be a story I’ll tell for many years to come I’m sure I’ll run out of characters if I write the full experience so I’ll hit the highlights - staff from high to low is incredibly rude especially bar staff. The front office is almost nothing but teenagers who couldn’t care less about being there. They hang up on you, transfer you to someone else who also will hang up on you and then when you call back they keep declining the call so you have to come to the lobby. Appliances dont work. Maybe half of the outlets work. Was told by one manager “hopefully it works out for you”. The only helpful person there was the manager Anette, and you could tell even she was having trouble getting through the day. Keys to the unit just up and stopped working. Toilets weren’t flushing. Consistent leak in the shower. Maintenance had to send an electrician, plumber and handyman in the first hour we were there. And the timeshare meeting! It’s fun getting told how crazy you are for not blindly buying into a high pressure time share scam early on your first morning there when you experience what’s above not 12 hours ago when you first got in. I do want to give Anette her flowers though. If not for her actually caring and trying to make things up for us I dont know what I would have done. She upgraded us to one of the units they showed us for the timeshare which were nice, but in that model home from Arrested Development kind of way if you know what I mean"