Khách sạn Grover

"Very quiet and overly nice, a lot more than I expected"

"The stay wasn’t bad and our room was clean but everything needs a deep cleaning. All the flooring and the seating in the breakfast area needs a good steam cleaning. "

"Our room smelled like pets. In particular it smelled like a dog kennel. I have allergies and it caused me to become very congested and made me sneeze a lot. There was a terribly loud and persistent noise coming from the thermostat and heat/cool unit in our room. It started up about every five minutes or so. Even after we turned it off it made loud noises like an industrial refrigerator. 👎"

"Arrived at 2:50 no one at desk. Finally someone yells “what do you need from inside a dark office behind the desk. We replied “To check in.” Woman comes out (she is very unprofessional dressed) and tells us rooms haven’t been released and to take a seat she will tell us when they have been released at about 3:00. Another employee comes in and starts getting her work area ready. Man comes in and she checks him in. Another couple arrives and is checked in as well as another man is checked in. I...

"The room we stayed in was filthy. Ordered a non-smoking room and it smelled like an ashtray. Something that looked like blood on the wall in the bathroom. Sheets and towels were clean but that was about it. When I picked up the key at the front desk - the lobby had the aroma of marijuana. So I assume that the clerk was probably high. paid $77 & some change. Not worth 20$ Do not recommend."

"The breakfast was good and the room for my needs. Can be tricky to get a left across the main highway. Go down to next light instrad"

"Initially when I arrived early the woman at the desk was not friendly. I just wanted to sit in the lobby and send an email. However, when I came back later to check in and the balance of my stay the other two ladies, Ashley & the lady with light color braids (sorry didn't get her name) were very nice and helpful. Ashley remembered I was a previous guest there for a golf tournament."

"Nice"

"Lots of maintenance needs to be done"

"Very comfortable and felt like home. Staff were like family. The breakfasts were excellent and catered to guest needs"

"Very clean but need better pillows and better breakfast. Staff was great "

"Clean establishment."

"Jay, is a wonderful customer rep and the rest of the staff has always been very helpful and accommodating."

"First time at this chain. Very nice!"

"The staff were friendly and accommodating. My room faced the freeway and since I could not sleep with the noise, they switched me to another room. I had an interview the next morning so I was glad they made the change. I found the floors were very dirty though, the bottoms of my feet were black from walking around barefoot. I came back from my interview 30 minutes after 11 which was checkout but they did not charge me the extra 25$. Overall the staff were great but I felt the cost was too high. ...

"Staff was great"

"Rooms were clean but old, needed cracks sealed, seals around toilet, tub, sink, faucets, floorboards not done. Checked into a kiosk, not a live person. Noisy, noisy, noisy."

"We had a good stay at the HGI in Gastonia. Generally clean, with some signs of wear in the room, but otherwise fine. The staff was above and beyond nice and helpful at the front desk (Crystal was a standout- VERY nice!). The bartender was also nice and helpful when kids in our group wanted to order food. The lounge areas outside and in the lobby were good for adult hangouts. The ONLY things we didn't love were that the pool area was SO loud that we ended up leaving when a group of about 7...