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"The tub was faulty. The flush was faulty and the AC was faulty.. we heard other people also complaining about the A/C not being cool enough. A little boy couldn’t sleep properly at all because he was sweating so much"

"Our room was not serviced throughout our stay."

"I love love the location, the breakfast fast delicious and the hotel was soo clean. "

"Super clean, lovely service, breakfast was good and had plenty of space. Perfectly located for tourist attractions and near a station. "

"Clean room staff helpful centre of Berlin !"

"Great hotel"

"The best part about the hotel is the convenience of the location (and the great view). As a solo traveler, the size of the room was fine, and I didn’t mind that only a curtain separated the shower from the rest of the room. However, what I did mind was the size of the pillows - half the width of a regular pillow and so soft they essentially collapsed as soon as your head touched hit them. The water pressure is also awful - the tap in my bathroom produced only boiling water and the temperature for the shower was either scalding or freezing. The worst part about the hotel is the fact that guests can do seemingly whatever they like, with no repercussions. I stayed here for 3 nights and every night was kept awake for hours on end by doors slamming, people shouting in the corridors, and rave-like music being blasted from my neighbours above. I don’t think I slept more than 4 hours. Only on one occasion did security come to tell people to be quiet (and that was at 6am - far too late to make a difference). I’m extremely disappointed and will not be returning. This hotel looks good, but unfortunately looks can be very deceiving."

"I’ve used this hotel many times in Berlin . Great location, near a supermarket, transport systems and lots great restaurants nearby "

"Great hotel, great location near to amenities, transport and food options, clean, lovely facilities, would highly recommend."