Search Family-Friendly Hotels in Gurnee

"The room was clean, ALL staff were super friendly. The bartenders were attentive to their customers and nice. The staff in the cafeteria such as Isabel was so professional about her cooking and presenting the plate of food I requested when it came to “choose your style” for eggs. Also this was my second time choosing this hotel because my first experience was also great!!"

"A bit over priced "

"Super breakfast and convenient location at a decent ratr."

"Usually, I booked with this hotel because it’s close to my work and all my friends but the last two times I worked with this hotel first day was OK second day with this winter at Chicago. I have no heat in my room. I talked to the front desk since morning. I told them there is no heat in my room he told me they will fix it, but they didn’t until I came back to my room at night. There is no heat I back to the front desk. I told them the room it’s freezing. There is no heat in my room. I cannot sleep at this room. He told me I can’t do nothing if you want to change your room. I have all my stuff in my room but anyways and second day it was OK. Second time I booked with this hotel also as usual because it’s close to my work and everything everybody when they book the hotel they checked where they come with the hotel on the website. They said it’s Smart TV when I came to room. I told them it’s a smart TV but their remote control it’s not smart. Can you give me one? He said I don’t have anyone. I can’t do nothing. Wait until tomorrow to change the room for you like what of the other room they don’t have this remote control he told me I cannot do nothing right now because I don’t have the remote control. Smelling of their rooms are very bad not cleaning good bathrooms. You can see hair everywhere. Bed smelling nasty weird also shampoo, body wash conditioner smelling very weird. I don’t recommend this place to anyone."

"Bed sheets were dirty, but I ask front Desk for new ones and stuff where very nice and bring clean ones for me. "

"Clean room Night staff is friendly and wonderful. Morning person could work on her demeanor. When someone asks for late check out and you abruptly interrupt them and suggest the check out time as a late check out time, its kind of rude. Then you answer a call so you think you dont have to have anymore interactions. This is the 2nd time, same person. "

"Clean cheap room in a safe area near the airport. Comfortable bed and pillows. "

"Average "

"The room is clean, complementary breakfast was good and the staff was very helpful "